Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level
in a wide variety of settings.Strong ability to quickly adapt to new evolving technologies Excellent verbal and written
communication skills, including experience interfacing directly with clients. Currently, majoring in Master in Management Information System(MIS).
Programming Languages: Python, Java, C , C#
Integrated Development Environments: Eclipse,
Microsoft Visual Studio, XCode
Excellent analytical skills
Outstanding interpersonal skills
Strong collaborative skills
Content management systems
Network asset management
Technical help desk experience
Programming and design skills
Strong analytical skills
Structured query language (SQL) expert
Google Analytics Certified
GORDMANS INC.July 2016 to CurrentEcommerce Intern Omaha, Nebraska
Developed,monitored,analyzed and interpreted large data sets to measure KPIs across various e-commerce platforms including desktop, mobile,mobile apps
Identified and monitored customer behavior patterns and distill the information in to conclusions with relevant, actionable recommendations
Generated and maintained regular scoreboards and dashboards gathering various data points including product performance, marketing effectiveness, purchase paths, traffic flows, geographical market, and customer segmentation
Mastered of running analysis, interpreting results and forecasting
Pulled data from many sources in to centralized dashboards for easy understanding
Experienced in utilizing tools like Tradeglobal, Gvision, Google Analytics, ZAP
BELLEVUE UNIVERSITYJanuary 2016 to March 2016Lead Project Team Member Bellevue, NE
Worked independently and as a part of team to complete the project.
Successfully led the team members and the group project through virtual communication.
NEBRASKA FURNITURE MARTJuly 2015 to July 2016Cashier/Sales Omaha, Nebraska
Assisted customers with purchases and payment transactions.
Assisted in customer services.
FIRST DATA CORPNovember 2012 to December 2014Relationship Manager Omaha, NE
Managed to communicate and resolve the issues through emails by talking with clients and business consultants as well as many internal departments.
Rate Reviews Experiences and motivating skills.
Managed a high call volume workloads within a deadline-driven environment Resolved an average of 550 inquiries in any given week and consistently met performances benchmarks in all areas (speed, accuracy, volume).
Worked as a partner with Business Consultants, bankers to build the trust and helped to grow small businesses.
Earned 100% in all categories including communication skills, listening skills, problem resolutions and politeness.
Awarded with certificates of appreciation on the basis of feedback provided by the business owners I assisted.
Helped the company to attain highest customer service ratings.
KNIGHTS INNJanuary 2012 to October 2012Assistant Manager Berkeley, CA.
Assisting the guests through phone, fax and emails.
Experience of keeping records of all financial transactions of the company in systematic way.
Decision making skills on guests' inquiries and rates, fees.
Handled the clients' calls from different countries and background and assisted them with my best customer service skills.
ORIENTAL TRADING COMPANYFebruary 2011 to August 2011Order Filler La Vista, NE
Assisted in Locating the customers' orders through computer controlled system.
Bellevue UniversityFebruary 2009 to May 2010Teaching Assistant Bellevue , Nebraska
Assisted the bachelor level students in teaching mathematics: College Algebra, Trigonometry, Statistics, Intermediate Algebra
Education and Training
UNIVERSITY OF NEBRASKA AT OMAHAAugust 2018Master of Science: Management Information SystemOmaha, Nebraska
Dean's List and Chancellor's list( For bachelor level courses)
BELLEVUE UNIVERSITY2016Bachelor of Science: Computer Information SystemBellevue, NE
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Companies Worked For:
NEBRASKA FURNITURE MART
FIRST DATA CORP
ORIENTAL TRADING COMPANY
UNIVERSITY OF NEBRASKA AT OMAHA
Job Titles Held:
Lead Project Team Member
Master of Science : Management Information System Bachelor of Science : Computer Information System
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