Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level
in a wide variety of settings.Strong ability to quickly adapt to new evolving technologies Excellent verbal and written
communication skills, including experience interfacing directly with clients. Currently, majoring in Master in Management Information System(MIS).
Skill Highlights
Project Management
IT Auditing
Programming Languages: Python, Java, C , C#
Integrated Development Environments: Eclipse,
Microsoft Visual Studio, XCode
IT Auditing
Excellent analytical skills
Outstanding interpersonal skills
Computer proficient
Extremely organized
Issue resolution
Strong collaborative skills
Content management systems
Network asset management
Technical help desk experience
Programming and design skills
Strong analytical skills
Structured query language (SQL) expert
Information security
Web development
Education and Training
UNIVERSITY OF NEBRASKA AT OMAHAOmaha, NebraskaExpected in August 2018 ā āMaster of Science:Management Information System - GPA:
Dean's List and Chancellor's list( For bachelor level courses)
BELLEVUE UNIVERSITYBellevue, NEExpected in 2016 ā āBachelor of Science:Computer Information System - GPA:
Dean's List
3.8 GPA
Certification
Google Analytics Certified
Work Experience
Parts Town - Ecommerce Intern Dayton, OH, 06/2016 - Current
Developed,monitored,analyzed and interpreted large data sets to Ā measure KPIs across various Ā e-commerce platforms including desktop, mobile,mobile apps
Identified and monitored customer behavior patterns and distill the information in to conclusions with relevant, actionable recommendations
Generated and maintained regular scoreboards and dashboards gathering various data points including product performance, marketing effectiveness, purchase paths, traffic flows, geographical market, and customer segmentationĀ
Mastered of running analysis, interpreting results and forecastingĀ
Pulled data from many sources in to centralized dashboards for easy understandingĀ
Experienced in utilizing tools like Tradeglobal, Gvision, Google Analytics, ZAP
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Michaels Stores - Lead Project Team Member Mesquite, TX, 01/2016 - 03/2016
Worked independently and as a part of team to complete the project.
Successfully led the team members and the group project through virtual communication.
Accel Entertainment, Inc. - Cashier/Sales Blue Ridge, GA, 06/2015 - 06/2016
Assisted customers with purchases and payment transactions.
Assisted in customer services.
Five Guys - Relationship Manager Harrison, OH, 10/2012 - 11/2014
Managed to communicate and resolve the issues through emails by talking with clients and business consultants as well as many internal departments.
Rate Reviews Experiences and motivating skills.
Managed a high call volume workloads within a deadline-driven environment Resolved an average of 550 inquiries in any given week and consistently met performances benchmarks in all areas (speed, accuracy, volume).
Worked as a partner with Business Consultants, bankers to build the trust and helped to grow small businesses.
Earned 100% in all categories including communication skills, listening skills, problem resolutions and politeness.
Awarded with certificates of appreciation on the basis of feedback provided by the business owners I assisted.
Helped the company to attain highest customer service ratings.
Msc Industrial Direct Co., Inc. - Assistant Manager Jackson, TN, 01/2012 - 10/2012
Assisting the guests through phone, fax and emails.
Experience of keeping records of all financial transactions of the company in systematic way.
Decision making skills on guests' inquiries and rates, fees.
Handled the clients' calls from different countries and background and assisted them with my best customer service skills.
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