Ecommerce Intern Resume Example
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ECOMMERCE INTERN
Career Overview
Recent graduate with excellent research, time management and problem solving skills. Ability to function at a high level
in a wide variety of settings.Strong ability to quickly adapt to new evolving technologies Excellent verbal and written
communication skills, including experience interfacing directly with clients. Currently, majoring in Master in Management Information System(MIS).
Skill Highlights
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Certification
Google Analytics Certified
Work Experience
Company NameJuly 2016 to CurrentEcommerce Intern
City, State
City, State
- Developed,monitored,analyzed and interpreted large data sets to measure KPIs across various e-commerce platforms including desktop, mobile,mobile apps
- Identified and monitored customer behavior patterns and distill the information in to conclusions with relevant, actionable recommendations
- Generated and maintained regular scoreboards and dashboards gathering various data points including product performance, marketing effectiveness, purchase paths, traffic flows, geographical market, and customer segmentation
- Mastered of running analysis, interpreting results and forecasting
- Pulled data from many sources in to centralized dashboards for easy understanding
- Experienced in utilizing tools like Tradeglobal, Gvision, Google Analytics, ZAP
Company NameJanuary 2016 to March 2016Lead Project Team Member
City, State
City, State
- Worked independently and as a part of team to complete the project.
- Successfully led the team members and the group project through virtual communication.
Company NameJuly 2015 to July 2016Cashier/Sales
City, State
City, State
- Assisted customers with purchases and payment transactions.
- Assisted in customer services.
Company NameNovember 2012 to December 2014Relationship Manager
City, State
City, State
- Managed to communicate and resolve the issues through emails by talking with clients and business consultants as well as many internal departments.
- Rate Reviews Experiences and motivating skills.
- Managed a high call volume workloads within a deadline-driven environment Resolved an average of 550 inquiries in any given week and consistently met performances benchmarks in all areas (speed, accuracy, volume).
- Worked as a partner with Business Consultants, bankers to build the trust and helped to grow small businesses.
- Earned 100% in all categories including communication skills, listening skills, problem resolutions and politeness.
- Awarded with certificates of appreciation on the basis of feedback provided by the business owners I assisted.
- Helped the company to attain highest customer service ratings.
Company NameJanuary 2012 to October 2012Assistant Manager
City, State
City, State
- Assisting the guests through phone, fax and emails.
- Experience of keeping records of all financial transactions of the company in systematic way.
- Decision making skills on guests' inquiries and rates, fees.
- Handled the clients' calls from different countries and background and assisted them with my best customer service skills.
Company NameFebruary 2011 to August 2011Order Filler
City, State
City, State
- Assisted in Locating the customers' orders through computer controlled system.
Company NameFebruary 2009 to May 2010Teaching Assistant
City, State
City, State
- Assisted the bachelor level students in teaching mathematics: College Algebra, Trigonometry, Statistics, Intermediate Algebra
Education and Training
UNIVERSITY OF NEBRASKA AT OMAHAAugust 2018Master of Science: Management Information SystemCity, State
Dean's List and Chancellor's list( For bachelor level courses)
BELLEVUE UNIVERSITY2016Bachelor of Science: Computer Information SystemCity, State
Dean's List
3.8 GPA
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Resume Overview
School Attended
- UNIVERSITY OF NEBRASKA AT OMAHA
- BELLEVUE UNIVERSITY
Job Titles Held:
- Ecommerce Intern
- Lead Project Team Member
- Cashier/Sales
- Relationship Manager
- Assistant Manager
- Order Filler
- Teaching Assistant
Degrees
- Master of Science : Management Information System
Bachelor of Science : Computer Information System
