Ebay Parts Lister resume example

My job responsibilities include:

• Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
• Called lead lists resulting from various marketing campaigns to achieve sales.
• Spear-head products and account numbers for clients
• Generated sales by cold-calling and closing prospects. Sending balances to customers, upon request.
• Drove client retention by efficiently managing and growing accounts while promoting new products.
• Grew customer base by identifying needs and delivering relevant products.
• Informed management of special sales and service issues.

• Assisted approximately 10-70 customers each day with product and customer service questions.
• Supervised 10 store managers and managed performance evaluations.
• Work with our Loss Prevention auditor to help reduce thief and training team members on how to handle fraudulent charges.
• Source and recruited talent for various store positions and ensured that recruiting process met new store opening timelines
• Elevated leadership across wholesale and retail platforms with the development of comprehensive training courses.
• Led district conference calls with 10 teams to update and align sales objectives.
• Strategized business operations, merchandising strategies, and personnel moves.
• Cultivated positive rapport with associates and team leadership.
• Mentor team members by demonstrating best practices for sales and customer service.
• Flowed P & L's yearly with regional manager and came up with sales goals, payroll plans, and team member head count.
• Did monthly store visits with store managers and made sales calls to our customers, seeking out new business and problem solving

• Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
• Arranged inventory in rotation from oldest to newest, ensuring customers received fresh stock.
• Addressed customer inquiries and resolved complaints.
• Collaborated with district manager to recruit and develop personnel and cultivate top performance.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Provided excellent customer service and adhered to all standard practices, resulting in maximized sales and minimized shrinkage.
• Updated store pricing, signage and merchandising based on current promotions.
• Oversaw inventory management to minimize waste.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Supported management in exceeding customer service and quality standards.
• Interviewed, hired, supervised and trained employees and instituted mentoring program to deliver constructive feedback.
• Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
• Oversaw budgetary matters, including scheduling and purchases.
• Reorganized the sales floor to meet company demands.
• Completed a series of training sessions to advance to Store Manager.
• Analyzed marketing information and translated into strategic plans for establishment.
• Created attractive store displays to generate customer interest.
• Proactively identified and solved complex problems that impacted operations management and the business direction.