Highly organized offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
Skills
MS Windows proficient
Strong client relations
Exceptional communication skills
Creative problem solver
Quick learner
Team leadership skills
Organizational skills
35 WPM typing speed
Professional phone etiquette
Database management
Work History
E-Commerce Product Listing Associate , 09/2015 to Current Pal Management – Milwaukee, WI
Provided customer service online and over the phone in accordance to the company's guidelines.
Created listings as needed, ensured products are accurately priced, photographed, and described.
Monitored and optimize live listings and make suggestions to improve listing performance and health.
Assisted in tasks from other departments as needed.
Employment Verification Specialist , 05/2014 to 09/2015 Bruck Law Offices – Milwaukee, WI
Verified and created claim numbers by communicating with various insurance companies.
Entered numerical data into databases in a timely and accurate manner.
Transcribed legal documents and phone conversations.
Verified debtors place of employment
Customer Sales Representative , 02/2013 to 04/2014 Jcpenney Logistics – Milwaukee, WI
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Asked open-ended questions to assess customer needs.
Operated a POS system to itemize and complete customer purchases.
Education
High School Diploma: 2012 Milwaukee High School of the Arts - Milwaukee, WI
