Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
  Highly organized offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
  • MS Windows proficient
  • Strong client relations
  • Exceptional communication skills
  • Creative problem solver
  • Quick learner
  • Team leadership skills
  • Organizational skills
  • 35 WPM typing speed
  • Professional phone etiquette
  • Database management
Work History
08/2015 to Current E-Commerce Product Listing Associate Alorica | Albuquerque, NM,
  • Provided customer service online and over the phone in accordance to the company’s guidelines.
  • Created listings as needed, ensured products are accurately priced, photographed, and described.
  • Monitored and optimize live listings and make suggestions to improve listing performance and health.
  • Assisted in tasks from other departments as needed.

04/2014 to 08/2015 Employment Verification Specialist Bruck Law Offices | City, STATE,
  • Verified and created claim numbers by communicating with various insurance companies.
  • Entered numerical data into databases in a timely and accurate manner.
  • Transcribed legal documents and phone conversations.
  • Verified debtors place of employment

01/2013 to 03/2014 Customer Sales Representative Jcpenney Logistics | City, STATE,
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Asked open-ended questions to assess customer needs.
  • Operated a POS system to itemize and complete customer purchases.

Expected in 2012 High School Diploma | Milwaukee High School of the Arts , Milwaukee, WI GPA:

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School Attended

  • Milwaukee High School of the Arts

Job Titles Held:

  • E-Commerce Product Listing Associate
  • Employment Verification Specialist
  • Customer Sales Representative


  • High School Diploma

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