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Dump Truck Driver Resume Example

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DUMP TRUCK DRIVER
Summary

Personable and dedicated Customer Service Representative with extensive experience in the customer service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Friendly and efficient and devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Skills
  • Lockout remedies
  • Hydraulics
  • Vehicle maintenance and repair
  • Preventive maintenance
  • Assisting customers
  • Documentation skills
  • Planning
  • Customer service
  • Friendly, positive attitude
  • Team building
  • Problem resolution
  • Collaboration
  • Organizational skills
Experience
Company Name | City, StateDump Truck Driver02/2019 - 11/2019
  • Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.
  • Operated truck safely to and from project destination and prepared and acquired customer signature receipts for load delivered.
  • Loaded, balanced and secured product to safely transport goods.
  • Positioned blocks and tarps to secure load for transit and prevent materials loss.
  • Worked in tandem with loaders and gravel pit operators to fill trucks for deliveries.
  • Hauled various materials including gravel, dirt, fill, and boulders to and from construction sites.
  • Maintained constant telephone or radio contact with dispatch center for instructions.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Inspected materials to ensure correct and secure loading.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Managed proper transportation of dangerous goods such as and with no incidents.
Company Name | City, StateCustomer Accounts Manager05/2011 - 03/2015
  • Communicated monthly progress initiatives to national account managers.
  • Increased business with existing clients by identifying areas needing improvement.
  • Executed successful and timely delivery of solutions to meet accounts' needs.
  • Assisted sales team with challenging client requests and issues.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Managed invoicing for organization through cash receipts processing, bank reconciliations and distribution of invoices monthly.
  • Minimized loss by negotiating payment terms directly with clients, consistently achieving a reasonable recovery rate.
  • Accepted and processed customer payments and applied toward account balances.
  • Oversaw disputes resolution and reconciliation for client accounts.
  • Methodically resolved active claims by analyzing possible discount violations, PODs, shortages, returns and related advertising.
  • Routinely contacted account holders with balances over 7 days past due to resolve delinquencies.
Company Name | City, StateHuman Resources Specialist (42A)12/2003 - 12/2012
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards.
  • Supported clients with HR practice development and program creation, including performance management and evaluations, job descriptions and salary ranges.
  • Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
  • Mitigated regulatory risks by advising leadership with recommendations on organizational policy improvements, including equal employment opportunity and sexual harassment for corrective action planning.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Assessed and filtered resumes from potential job candidates to determine qualified individuals.
  • Supervised staff and client training to ensure comprehensive knowledge of federal, state and local regulations.
  • Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
  • Managed strategy for performance evaluation, corrective action and disciplinary measures.
  • Liaised between management and employees to deliver conflict resolution, resolve problems and interpret compensation and benefits policies.
  • Strategized long-term business needs by driving employee feedback for process improvements.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Education and Training
Shaw Adult Learning Center | City, StateHigh School Diploma05/2003
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Resume Overview

School Attended

  • Shaw Adult Learning Center

Job Titles Held:

  • Dump Truck Driver
  • Customer Accounts Manager
  • Human Resources Specialist (42A)

Degrees

  • High School Diploma

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