Dual Rate Table Games Supervisor resume example with 11+ years of experience
Personable and outgoing casino games leader offering 19+ years experience in the field. Experienced in keeping on top of chips purchases, player wins and losses and activities at all area tables. Successful at managing table accuracy, security and level of service for guests. Skilled at coaching employees, leading teams and managing operations with an great and customer service-driven approach. Effective and skilled at directing technicians to carry out necessary repairs. Experienced in exchanging currency for customers, arranging for security to escort winners and coordinating slot machine operations. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated professional offering a administrative degree in medical coding . Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
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- Communicated and enforced compliance with state and local laws while emphasizing company standards and safety.
- Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
- Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
- Maintained expert knowledge of casino table games and dealing procedures through study, experience and occasional fill-in duty as dealer.
- Supervised between five to six gaming tables, verified proper bank levels and monitored table limits, correct dealing procedures and staff interaction with guests.
- Intervened in client and staff disputes and settled disagreements according to casino standards, resulting in satisfied, loyal clients and engaged staff members.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Engaged students in discussions to promote interest and drive learning.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Reported problem students to principal to maintain control of classroom.
- Managed high school classrooms during teacher absences.
- Stayed up to date with current regional curriculums to maintain readiness for long- and short-term substitute jobs.
- Oversaw pop quizzes, material exams and standardized tests to facilitate instruction.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Performed functional game duties quickly by efficiently handling money and chips.
- Followed federal and state regulations along with company policies.
- Managed smooth operations by efficiently paying out winnings and collecting bets.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Explained rules, took bets, and delivered payouts to facilitate movement of games.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Recipient of the Maroon Jacket
- 3.54 GPA
- Dean's List Honoree Fall and Spring Semester 2008, 2009 and 2010
- Major in Medical Coding
- Consistently maintained high customer satisfaction ratings.
- Promoted to dual rate supervisor due to having great knowledge of the job and willingness to learn and achieve what is needed to do the job correctly.
- Promoted from substitute teacher to long-term substitute teacher, in less than 12-months
- Member, Small Business Association (2008 - present)
- Member, Alumni Association
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Resume Overview
School Attended
- Louisiana Tech University
- Bossier Parish Community College
Job Titles Held:
- Dual Rate Table Games Supervisor
- Substitute Teacher
- Dealer
- Receptionist
Degrees
- Bachelor of Science
- Associate of Applied Science
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