I am reliable, responsible, hardworking, self motivated will work until the job is done. Always willing to try new things. I am clean and organized. Always willing to cover shift for others. I can work as a team and independently. I have multiple years of money handling, customer service, and also working with people with disabilities.
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Skills
Personnel management
Facility oversight
Staff supervision
Schedule management
Patient safety
Money handling
Retail sales
Teamwork
Fluent in [Language]
Cash register operation
Team building
Microsoft Office
High-volume dining
Dish preparation
Table setting arrangements
Check payment processing
Food safety understanding
Dining customer service
Price memorization
Menu knowledge
Liquor, wine and food service
Employee training
Budget tracking
Regulatory requirements
Experience
Dsp House Manager, 12/2019 to Current The Arc Of Steuben – Wayland, NY,
Oversaw [Type] program and developed and initiated policies and procedures to standardize delivery of care.
Collaborated with Quality Team to develop outcomes statistics.
Prevented patient injuries by providing necessary restraints and appropriate supports.
Enhanced patient wellbeing by supporting participation in recreational activities.
Documented current patient information to update supervising [Job title]s, including vital signs, behaviors and eating habits.
Helped patients adjust to hospital routines and thrive in structured environments.
Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to [Type] patients.
Supported and encouraged psychiatric patients to promote health and wellness.
Supervised medication administration, personal hygiene and other activities of daily living.
Improved patient outlook and daily living through compassionate care.
Monitored client's well-being, safety and comfort under direction of physician.
Transported clients to doctor's appointments and other related errands.
Maintained clean and well-organized environment to promote client happiness and safety.
Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
Documented client progress in charts and logbooks.
Administered necessary medications as directed by care plan.
Tracked and reported clients' progress based on observations and conversations.
Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Trained employees on additional job positions to maintain coverage of roles at all times.
Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
Money handling
Customer service
Direct Support Professional, 05/2018 to 09/2020 Red River Human Services Foundation – City, STATE,
Prevented patient injuries by providing necessary restraints and appropriate supports.
Enhanced patient wellbeing by supporting participation in recreational activities.
Documented current patient information to update supervising [Job title]s, including vital signs, behaviors and eating habits.
Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
Supported and encouraged psychiatric patients to promote health and wellness.
Supervised medication administration, personal hygiene and other activities of daily living.
Documented client progress in charts and logbooks.
Transported clients to doctor's appointments and other related errands.
Maintained clean and well-organized environment to promote client happiness and safety.
Tracked and reported clients' progress based on observations and conversations.
Administered necessary medications as directed by care plan.
Customer service
Money handling
Waitress/cook, 03/2014 to 10/2019 Frying Pan – City, STATE,
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Increased sales of high margin menu items through effective upselling.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Decreased food waste by adapting menus to changing seasons and supply availability.
Maximized kitchen speed and efficiency by preparing salads, desserts and meats for [Job title].
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Customer service
Money handling
Education and Training
GED: , Expected in 12/2016 Wahpeton High School - Wahpeton, ND GPA:
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