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Dressbarn Assistant Manager Resume Example

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DRESSBARN ASSISTANT MANAGER
Summary

Reliable and friendly sales associate who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Highlights
  • Employee scheduling
  • Cash handling accuracy
  • Detail-oriented
  • Organized
  • Excellent multi-tasker
  • Strong communication skills
  • Personnel training and development
  • Display design
Accomplishments
  • Contributed to maintaining 0.4% loss in shoplifting through increased awareness and theft prevention measures.
  • Routinely helped as many as 80 customers each day in a high-volume retail outlet.
  • Met monthly sales goals for 7 consecutive months.
Experience
Dressbarn Assistant Manager
April 2009 to CurrentAscena Retail Group － Northglenn/Loveland , CO
  • Consulted with customers on the latest styles and trends.
  • Exceeded personal sales goal several quarters over the past 4 years.
  • Educated customers on product and service offerings.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely manner.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Built and maintained effective relationships with peers and upper management.
  • Processed shipments and maintained organized stock shelves.
  • Communicated information to customers about product quality, value and style.
  • Set organized and visually appealing floorsets each month.
  • Consistently achieved company goals for opening new credit card accounts and obtaining customer emails for store loyalty programs.
Maurices Store Manager
January 2006 to April 2009Ascena Retail Group － Greeley/Glenwood Springs, CO
  • Maintained visually appealing and effective displays for the entire store.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Oversaw all daily operations of the store.
  • Offered direction and gave constructive feedback to motivate team members.
  • Recruited, hired, developed and retained retail talent for the company.
  • Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
  • Held each team member accountable for achieving brand and performance goals.
Manager-in-training
December 2004 to December 2005Buckle － Greeley, CO
  • Helped customers select products that best fit their personal needs
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Participated in recruiting talent through job fairs and career seminars.
  • Visited other stores to help train their management staff.
Shift Manager
January 1997 to December 2004McDonald's Restaurant － Arvada, CO
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Supervised a team of 15 individuals per shift.
  • Maintained store cleanliness and achieved store goals in service times.
  • Professionally resolved all customer complaints.
  • Consistently performed high quality work even during high-volume shifts.

Education
Molecular Biology, 2005University of Northern Colorado － Greeley , CO
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Resume Overview

Companies Worked For:

  • Ascena Retail Group
  • Buckle
  • McDonald's Restaurant

School Attended

  • University of Northern Colorado

Job Titles Held:

  • Dressbarn Assistant Manager
  • Maurices Store Manager
  • Manager-in-training
  • Shift Manager

Degrees

  • Molecular Biology , 2005

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