Dressbarn Assistant Manager Resume Example
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DRESSBARN ASSISTANT MANAGER
Summary
Reliable and friendly sales associate who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Highlights
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Accomplishments
- Contributed to maintaining 0.4% loss in shoplifting through increased awareness and theft prevention measures.
- Routinely helped as many as 80 customers each day in a high-volume retail outlet.
- Met monthly sales goals for 7 consecutive months.
Experience
Dressbarn Assistant Manager
April 2009 to CurrentPizza Hut － Cottonwood School , WY
April 2009 to CurrentPizza Hut － Cottonwood School , WY
- Consulted with customers on the latest styles and trends.
- Exceeded personal sales goal several quarters over the past 4 years.
- Educated customers on product and service offerings.
- Communicated merchandise needs and issues to appropriate supervisors in a timely manner.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Built and maintained effective relationships with peers and upper management.
- Processed shipments and maintained organized stock shelves.
- Communicated information to customers about product quality, value and style.
- Set organized and visually appealing floorsets each month.
- Consistently achieved company goals for opening new credit card accounts and obtaining customer emails for store loyalty programs.
Maurices Store Manager
January 2006 to April 2009Raising Cane's － Harwood Heights , IL
January 2006 to April 2009Raising Cane's － Harwood Heights , IL
- Maintained visually appealing and effective displays for the entire store.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Oversaw all daily operations of the store.
- Offered direction and gave constructive feedback to motivate team members.
- Recruited, hired, developed and retained retail talent for the company.
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
- Held each team member accountable for achieving brand and performance goals.
Manager-in-training
December 2004 to December 2005Buckle － City , STATE
December 2004 to December 2005Buckle － City , STATE
- Helped customers select products that best fit their personal needs
- Offered exceptional customer service to differentiate and promote the company brand.
- Participated in recruiting talent through job fairs and career seminars.
- Visited other stores to help train their management staff.
Shift Manager
January 1997 to December 2004McDonald's Restaurant － City , STATE
January 1997 to December 2004McDonald's Restaurant － City , STATE
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Supervised a team of 15 individuals per shift.
- Maintained store cleanliness and achieved store goals in service times.
- Professionally resolved all customer complaints.
- Consistently performed high quality work even during high-volume shifts.
Education
Molecular Biology, 2005University of Northern Colorado － City, State
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Resume Overview
School Attended
- University of Northern Colorado
Job Titles Held:
- Dressbarn Assistant Manager
- Maurices Store Manager
- Manager-in-training
- Shift Manager
Degrees
- Molecular Biology , 2005
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