Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic Team Player eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job requirements and responsibilities and training in customer service. Motivated to learn, grow and excel!

Skills
  • Conflict resolution
  • Self-motivated professional
  • Responsible
  • Interpersonal Communication
  • Supervision
  • Leadership
  • Adaptability
  • Computer skills
  • Good listening skills
  • Analytical skills
  • Multitasking abilities
  • Customer service
  • Compassion
  • Teamwork
Work History
01/2021 to 06/2021 DoorDash Autonation, Inc - Autonation | Englewood, CO,
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Served customers and followed outlined steps of service.
  • Carried out day-day-day duties accurately and efficiently.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Improved operations through consistent hard work and dedication.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Oversaw daily operations to ensure high levels of productivity.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Used coordination and planning skills to achieve results according to schedule.
  • Worked with [type] customers to understand needs and provide excellent service.
  • Developed and maintained courteous and effective working relationships.
  • Managed on-site evaluations, internal audits and customer surveys.
01/2020 to 06/2020 Uber Driver Uber And Lyft | City, STATE,
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Worked directly with customers to assess damage and incompleteness of orders.
  • Checked in with dispatch service and updated with current location.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
06/2016 to 12/2019 Sales Associate Macy's | City, STATE,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Achieved perfect attendance and on-time record.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Solved customer challenges by offering relevant products and services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Processed product returns and assisted customers with other selections.
  • Developed, marketed and sold full range of products and support services.
  • Maintained records related to sales, returns and inventory availability.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Education
Expected in 06/1999 GED | North Medford High School, Medford, OR GPA:

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Resume Overview

School Attended

  • North Medford High School

Job Titles Held:

  • DoorDash
  • Uber Driver
  • Sales Associate

Degrees

  • GED

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