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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Highly personable Early Childhood Education student from Central Oregon Community Collage passionate about assisting in the creation of a positive learning environment for children. Excellent communication skills and ability to perform well in a team. Seeking to help San Marcos Unified School District in their mission to engage students and inspire bright futures.

Skills
  • Commercial driving
  • Customer rapport
  • Logging Paperwork
  • Safety standards and protocols
  • Collaboration
  • Analytical skills
  • Customer Service
Education
Central Oregon Community College Bend, OR Expected in 06/2020 Associate of Arts : Early Childhood Education - GPA :
Work History
Kroger - DoorDash Driver
Wisconsin Rapids, WI, 05/2020 - 09/2020
  • Served customers promptly by efficiently collecting and delivering as many as 4 orders per hour.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Secured food to prevent loss and maintain freshness during transport.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Earth Fare, Inc - General Merchandise Clerk
Rock Hill, SC, 06/2018 - 08/2018
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
  • Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
  • Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Answered customer questions and provided detailed product information.
  • Volunteered to assist Bakery, Produce and Deli departments when understaffed, demonstrating willingness to learn new tasks and increase skill levels.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Performed inventory control, such as counting and stocking merchandise.
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Stater Bros. Markets - Courtesy Clerk
City, STATE, 02/2018 - 06/2018
  • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
  • Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans and wiping down conveyor belts.
Accomplishments
  • Awarded with a Seal of Biliteracy from San Marcos High School (SMHS) for achieving proficiency in English and Spanish in May of 2018
  • Volunteered to be a Note Taker for the Services for Students with Disabilities (SSD) office at Central Oregon Community College (COCC)
  • Earned Dean's List Honor status for Winter 2019- Fall 2019 at COCC

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Resume Overview

School Attended

  • Central Oregon Community College

Job Titles Held:

  • DoorDash Driver
  • General Merchandise Clerk
  • Courtesy Clerk

Degrees

  • Associate of Arts

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