Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Enthusiastic college student eager to contribute to the Lululemon's business success. Experience providing the highest quality of work that exceeds organizational expectations. Unique focus on customer satisfaction, team productivity, and workplace efficiency.
Skills
Confidentiality understanding
Schedule management
Team management
Working collaboratively
Reliable and trustworthy
Work ethic
Conflict resolution
Active listening
Critical thinking
Cash management
Cash register operation
Customer greeting
Cash counting machine operations
Customer assistance
Merchandise restocking
Product recommendations
Issue resolution
Social media content creation
Microsoft proficiency
Conflict management
Issue and conflict resolution
Marketing
Leadership
Persuasive sales techniques
Personalized learning plans
Flexible working hours
Experience
05/2020 to CurrentDoorDash DriverShipt | Thompson, ND,
Achieved consistently high customer scores due to exceptional service.
Planned optimal routes to minimize delays and maximize time efficiency.
Followed safety rules to keep clean driving record with no accidents or incidents.
Handled as many as [Number] assignments per hour by planning efficient routes.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Consulted with customers to gain feedback and address concerns with products or services.
Documented daily mileage, gas and other data to log in [Software].
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Cleaned vehicle regularly to maintain professional appearance.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
05/2020 to CurrentShipt ShopperCrossroads Diversified Services | Mountain View, CA,
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Chose top-quality items to fulfill over [Number] daily customer orders.
Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Kept detailed inventory records to best meet customer needs and suggest alternatives to [Type] products or supplies.
Followed application instructions closely and reviewed deliveries to minimize errors.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Completed pickup and shopping orders for customers across [Location].
Maximized hourly rate by organizing shopping trips and planning efficient routes.
Satisfied customers with quick, accurate service under tight deadlines.
Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
05/2017 to 10/2017CashierPanera Bread | City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Delivered exceptional guest service with friendly and helpful attitude.
Answered guest questions regarding ingredients, preparation methods and allergens.
Performed side work during less busy periods, including rolling silverware, restocking dishes and filling condiments.
Drove sales and profitability by upselling beverages, appetizers and desserts.
Served food and beverages to approximately [Number] customers per shift.
Addressed guest concerns and complaints quickly and thoroughly to promote satisfaction.
Maintained clean, safe working area in compliance with company policies.
Processed payments via cash, credit card and gift card and returned accurate coin and bills.
Stocked displays with new and transferred merchandise.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Supported serving staff in delivering accurate and well-presented food orders.
Greeted guests with friendliness and professionalism.
Monitored customer movements and quickly cleared empty tables for future customers.
Managed inventory of dining room products, including condiments, linens and flatware.
Applied proactive and resourceful nature to create pleasant guest experiences.
Education and Training
Expected in | Marketing Management And ResearchUniversity Of St Thomas, St. Paul, MN, GPA:
Additional Information
More than 50 hours of community service work such as helping pack food at Feed My Starving Children, assisting guiding activities at nursing homes and assisting at health booths at organized runs such as Making Strides Against Breast Cancer Twins Cities.
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