Donor Relations Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Enthusiastic, resourceful and detail-oriented professional with 10+ years of administrative experience in diverse office environments. A tactful problem solver with excellent written and verbal communication skills. Comfortable at multi-tasking, implementing administrative systems, and monitoring projects. Self-motivated and works collaboratively with coworkers. Familiar with executive calendar keeping and public relations protocols. Known for providing discrete and confidential administrative support. Effectively interacts with all levels of administrators, clients and stakeholders.
  • M.B.A. & Communications graduate
  • Excellent communication skills
  • Advanced MS Office Suite knowledge
  • Office and budget management

• Report analysis and development 

• Schedule and time management 

• Marketing and public relations

• Excellent planner and coordinator
Work History
Donor Relations Manager, 01/2016 to Current
Bastyr UniversityKenmore, WA,
  • Assist in strengthening the fundraising program for the Department of Otolaryngology and Executive Medicine/UHealth Champions (UHC).
  • Plan and execute advancement and stewardship activities designed to establish donor connections with the institution, help deepen engagement, and foster an environment that leads to philanthropic gifts.
  • Assist fundraisers in tracking major gift prospects by researching potential donors, preparing briefing material, and keeping accurate record of prospects and strategies in University's donor databasee. 
  • Assist with analyzing each area's fundraising goals and implementing stewardship plans for major donors.
  • Responsible for writing timely and appropriate donor correspondence, researching and preparing donor stewardship information, and assisting fundraisers with preparing meeting material for donors and/or University leaders.
  • Prepare and track reimbursements, gift deposits, and purchase orders via University financial systems.
  • Assist with the day to day of the office including answering phones, responding to donor requests and providing general administrative support for two major gift officers.
Independent Cadillac Sales Director, 05/2010 to 11/2016
Cleveland ClinicRavenna, OH,
  • Maintain an award winning level of product sales, customer service and consultant recruitment.
  • Recruit, manage, train and support a team of over 100 independent beauty consultants.
  • Coordinate and schedule unit travel for yearly retreats and conferences.
  • Organize and prepare meeting materials for monthly training sessions and team building events.
  • Coordinate area's weekly success meeting by preparing meeting material and overseeing customer service/welcome desk, monetary transactions, leading presentation to guests, event setup and breakdown.
  • Record and distribute unit meeting minutes.
  • Manage cultivation and solicitation appointments.
  • Maintain a detailed, up-to-date customer database of over 1000 customers.
  • Develop and produce email and print campaigns to engage customers and team members on a monthly & quarterly basis.
  • Interview, hire and direct the daily work of office assistants and event volunteers.
  • Research and coordinate all business development, marketing, and promotional opportunities.
  • Collaborate with other directors in area events and act as representative for team.
  • Maintain a detailed inventory list and order products, office supplies and unit awards on a monthly basis.
  • Maintain detailed administrative and procedural processes to improve accuracy and efficiency.
  • Manage the day-to-day activities and operational budget of a top unit that has earned four company career cars, including the prestigious pink Cadillac, by obtaining over $350,000 in unit retail sales from July 2013- June 2014.
Assistant Director, Alumni Relations, 02/2008 to 07/2010
Havas EdgeGuaynabo, PR,
  • Developed and oversaw programming and marketing efforts for alumni chapters locally, nationally, and internationally to recruit and retain members of the FIU Alumni Association.
  • Worked with association and university staff to maximize awareness and effectiveness of association programs and activities, and their benefits to students, alumni, and the university.
  • Directed the work of volunteer staff with regard to program activities.
  • Oversaw and developed chapter and young alumni programs to promote association membership and involvement.
  • Developed and produced campaigns to engage young alumni and volunteer chapter leaders.
  • Oversaw the strategic direction and budget development for programs related to young alumni and alumni chapters.
  • Prepared data requests and reports to execute email, phone, and direct mail campaigns used to promote events, acquire and retain members, and for surveying.
  • Attended meetings and events on behalf of the Office of Alumni Relations.
  • Provided administrative and event support for other university programs.
  • Participated in department and association planning and development of strategies and plans to grow the association's membership program.
Fund Development Coordinator, 07/2007 to 01/2008
Kids Hope UnitedCity, STATE,
  • Assisted Development Director in coordinating fundraising efforts, including marketing campaigns and special events.
  • Assisted in scheduling and coordinating details for board member meetings.
  • Managed all in-kind donations and monetary contributions, ensuring proper documentation/record keeping.
  • Scheduled and managed volunteers at all special events.
  • Managed grant proposals and maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Worked closely with Development Director in establishing the department's strategic plan, goals and budget.
  • Acted as the liaison between Kids Hope United and the public relations team, ensuring proper exposure of organization.
Account Coordinator, 11/2006 to 07/2007
Grupo UnoCity, STATE,
  • Worked closely with Vice President of Communications and the company's non-profit client, Kids Hope United.
  • Responsibilities included writing press releases, pitch letters, press kits, reports and logs, attending client/media events, maintaining positive media and client relations, assisting account executives, and working closely with creative team.
MBA: Business Administration, Expected in 2010
Nova Southeastern University - Miami, FL
Bachelor of Science: Communications , Expected in 2006
Florida International University - Miami, FL

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Resume Overview

School Attended
  • Nova Southeastern University
  • Florida International University
Job Titles Held:
  • Donor Relations Manager
  • Independent Cadillac Sales Director
  • Assistant Director, Alumni Relations
  • Fund Development Coordinator
  • Account Coordinator
  • MBA
  • Bachelor of Science