donation attendant resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Experienced, responsible Donation Attendant familiar with mission, services and donation policies. Builds good relations with donors by serving as friendly, courteous and knowledgeable representative of charity organization. Mindful of safety and security procedures at all times. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success.

  • Patient assessment
  • Progress evaluations understanding
  • Treatment plans knowledge
  • Quality assurance controls
  • Emotional awareness
  • Multitasking
  • Problem resolution
  • Flexible
  • Basic math
  • Collaboration
  • Active listening
  • Training & Development
  • Supervision
  • Teambuilding
Donation Attendant, 05/2021 - Current
Tacoma Goodwill Tacoma, WA,
  • Maintained clean, orderly appearance of donation area.
  • Offered donors assistance in unloading and carrying donations from vehicles.
  • Greeted and engaged in friendly conversation with every donor to create positive donor experiences.
  • Separated, sorted and stacked items in donation trailer for efficient flow of goods into stores.
  • Logged daily donations and issued tax receipts to donors.
  • Explained donation policy politely when rejecting donations and recommended other options for disposal of items.
  • Educated donors on charity's policy, programs and mission to promote organization and encourage support.
  • Prioritized safety for staff and donors by keeping walkways clear and using proper stacking techniques.
  • Presorted and labeled donations to prevent delays in stocking merchandise in stores.
  • Remained on-site during shift and continuously observed activity of visitors to prevent theft.
  • Locked doors, shut lights and turned on alarm system, adhering to store closing procedures.
  • Completed production and inventory reports accurately for submission to [Job title].
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
  • Taught youth how to drive discussion and promote change through various channels.
  • Documented plans, findings and results and submitted to employers and insurance carriers.
  • Connected with grass-roots organizations to solidify partnerships, build support, and garner attention for key messages.
  • Collected input from diverse individuals and formed cohesive opinion positions.
  • Spoke out against [Type] and [Type] issues using peaceful, non-violent approaches.
  • Planned and executed fundraising strategies, bringing in over $[Amount] in new funds.
  • Made positive impact on [Area of expertise] by leveraging multiple channels of activism and protest.
  • Advocated for [Type] reform across [Type] area.
  • Helped to organize more than [Number] marches across [Timeframe].
  • Organized [Type] protest to put attention on problems in [Area of expertise].
  • Solidified base and presented united front against [Type] and [Type] concerns.
Cleaning Crew Member, 02/2018 - 07/2020
Lawson's Finest Liquids, Llc Newark, NJ,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Operated carpet extractors and floor buffers while adhering to corporate safety measures.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Responded to emergency cleaning requests to meet client expectations.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Promoted building security, locking doors and checking electrical appliances for safety hazards.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and sweeping sidewalks.
  • Took rugs and mats from interior floors to beat dust outside of building.
  • Buffed tile floors to maintain polished appearance.
  • Reduced average cleaning time per room by implementing fewest steps system.
Store Associate, 03/2013 - 06/2013
Bay Photo Lab Scotts Valley, CA,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Drove sales by successfully employing upselling and cross-selling strategies.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
  • Recruited, hired and trained new staff to develop with excellent product knowledge
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Greeted and assisted customers in locating items and completing purchases.
  • Managed cash register operations using POS system and processed sales and returns.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Prepared products by adding tags and readying pallets for restocking.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assessed conflicts and identified solutions for clients promptly.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Helped customers select products best fitting personal needs.
  • Disposed of expired and overripe items to eliminate health risks.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Served customers to boost revenue and improve retention rates.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assessed floor displays to restock merchandise.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Received and processed cash and credit payments for in-store purchases.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Recommended merchandise to customers based on needs and preferences.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted customers with product, promotion and policy information.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Educated customers on product and service offerings.
  • Checked out customers by processing payments and bagging items.
  • Utilized strong customer service skills to meet and exceed sales goals [Number]%.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Managed deposits, financial transactions and business inventory.
  • Carried and secured customer purchases in vehicles.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Identified customer needs and adjusted product offering to align with opportunities.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Completed assigned training to stay updated on important policies and procedures.
  • Provided customers with unparalleled service and support for both in stock and back-ordered items by placing special orders and calling other stores to find desired merchandise.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Updated signage to reflect current pricing and promote target merchandise.
  • Delivered consistent follow up with customers after merchandise sale by phone or email to answer last-minute questions.
Education and Training
: , Expected in 06/2013
Lafayette High School - Williamsburg, Va ,
Status -
Associate of Arts: Social Sciences, Expected in
Thomas Nelson Community College - Hampton, VA
Status -

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Resume Overview

School Attended

  • Lafayette High School
  • Thomas Nelson Community College

Job Titles Held:

  • Donation Attendant
  • Cleaning Crew Member
  • Store Associate


  • Associate of Arts

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