Accomplished professional with multi-functional roles as an Administrative Assistant, Document Control Specialist and
Customer Care Specialist. Strong interpersonal and problem solving skills. Maintain excellent written and oral communication skills. Proven results and success in customer retention and client relationship management.
Dedicated and focused Team Player who excels at prioritizing, completing multiple tasks simultaneously and following through to
achieve project goals. Seeking a role of increased responsibility and authority.
Received merits for strong attention to detail, exemplary customer service and team-player attitude. Successfully created and implemented new template worksheets ensuring more efficiency in data entry and filing system process.
Investigated and analyzed client complaints to identify and resolve issues. Review and corrective procedures for all validation documents.
Demonstrated proficiencies in document control procedures (GDP), administrative tasks, computer operations,customer service and client relations.
Accounting, Accounts Payable, administrative support, Agile, backup, billing, cable, Closing, conflict resolution, copying, clients, customer satisfaction, customer service, customer support, data
entry, data entry, Database, delivery, Direct sales, Documentation, drivers, special events, filing, Filemaker Pro, GPS, Image, insurance, IQ, notebooks, Marketing, meetings, mail, migration, Oracle, organizing, PDF, PQ, reporting, Research, safety, Scanner, scanning, scheduling, Scientific, SOP, switchboard, technical support, phone, employee training, validation, Writer
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