DNS/SSL Specialist and Technical Support Specialist Resume Example
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DNS/SSL SPECIALIST AND TECHNICAL SUPPORT SPECIALIST
Profile
5 years of experience within DNS administration and support as well as SSL configuring. Working within a fast paced and client-focused web development company.
Techinal Skills
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Professional Experience
July 2008
to
Current
CopartBismarck , NDDNS/SSL Specialist and Technical Support Specialist
- Coordinated and configure all new incoming DNS and SSL projects with an average of twenty clients going live every week, with 100% success rate.
- Implemented various processes and procedures to allow for a quicker turn around for all DNS projects.
- Providing support to over 1000 government and municipality clients on my own.
- An established process of installing, configuring as well as consulting both internally and externally on how the company should create and redirect web traffic via domain names and virtual directories.
- 5 Years of experience within IIS
- Working within an shared-hosted environment that was both 03 and 08
- 5 years of Customer Technical Support experience
August 2007
to
July 2008
AlltelCity , STATECustomer Service
Provided Wireless technical support as well as billing support to all of Alltel's Cellular Phone client base.
December 2005
to
July 2006
Baltimore Washington Medical CenterCity , STATENetworking Internship
Assisted with help desk and Networking support within a hospital setting.
Education
Anne Arundel Community College City, State, United StatesCCNA
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Resume Overview
School Attended
- Anne Arundel Community College
Job Titles Held:
- DNS/SSL Specialist and Technical Support Specialist
- Customer Service
- Networking Internship
Degrees
- CCNA
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