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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Energetic management professional with over 10 years of experience in the multifamily industry.   Hands-on supervisor capable of leading a powerful team to success within a fast pace industry.

Skills

Excellent communicator

Conflict Resolution

Leadership

Strong execution of marketing plans

Negotiation

Staff Training and recruitment

Education and Training
Kent State University Kent, OH Expected in 2005 Bachelor of Arts : Advertising - GPA :


National Apartment Association: Certified Apartment Manager (CAM)

Accomplishments
  • Earned recognition for maintaining properties at high capacity with low turnover through on-target advertising, professional networking, and excellent tenant relations.
  • Increased physical occupancy by greater than 5% over a 3 month period
  • Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking lease payments. 
Experience
Harris County - Divisional Property Manager
Baytown, TX, 03/2018 - Current
  • Effectively control all aspects of assigned portfolio including budgeting, personnel, recruitment, maintenance, data processing functions, management and marketing plans, policies procedures including acquisition analysis and due diligence.
  • Conduct frequent property visits to provide Property Manager with recommendations and observations to improve property
    Manage invoice processing, coding, and payment ensuring all invoices are paid on a timely basis
  • Evaluate incoming rent schedules and availability; make appropriate adjustment and act to correct unsatisfactory conditions.
  • Manage projects contractors and subcontractors from the bid phase through end of contract
  • Worked with the owners to identify, develop and achieve community goals and objectives.
Lowe Enterprises - Property Manager
Los Angeles, CA, 08/2015 - 03/2018
  • Manage all day-to-day activities involving tenants, subcontractors and property management. 
  • Constructed and implemented policies and procedures for site staff of 7. 
  • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. 
  • Authored individualized "Move In/ Move Out" guides to assist residents


The Hayman Company - Assistant Property Manager
City, STATE, 01/2013 - 05/2014
  • Responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing and resident relations for the community. 
  • Performed incredible customer service to challenging residents 
  • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Generate necessary legal action, documents and process in accordance with State and Company guidelines
  • Communicate with Property Managers regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures

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Resume Overview

School Attended

  • Kent State University

Job Titles Held:

  • Divisional Property Manager
  • Property Manager
  • Assistant Property Manager

Degrees

  • Bachelor of Arts

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