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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Energetic management professional with over 10 years of experience in the multifamily industry.   Hands-on supervisor capable of leading a powerful team to success within a fast pace industry.

Skills

Excellent communicator

Conflict Resolution

Leadership

Strong execution of marketing plans

Negotiation

Staff Training and recruitment

Education and Training
Kent State University Kent, OH Expected in 2005 – – Bachelor of Arts : Advertising - GPA :


National Apartment Association: Certified Apartment Manager (CAM)

Accomplishments
  • Earned recognition for maintaining properties at high capacity with low turnover through on-target advertising, professional networking, and excellent tenant relations.
  • Increased physical occupancy by greater than 5% over a 3 month period
  • Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking lease payments. 
Experience
Harris County - Divisional Property Manager
Baytown, TX, 03/2018 - Current
  • Effectively control all aspects of assigned portfolio including budgeting, personnel, recruitment, maintenance, data processing functions, management and marketing plans, policies procedures including acquisition analysis and due diligence.
  • Conduct frequent property visits to provide Property Manager with recommendations and observations to improve property
    Manage invoice processing, coding, and payment ensuring all invoices are paid on a timely basis
  • Evaluate incoming rent schedules and availability; make appropriate adjustment and act to correct unsatisfactory conditions.
  • Manage projects contractors and subcontractors from the bid phase through end of contract
  • Worked with the owners to identify, develop and achieve community goals and objectives.
Lowe Enterprises - Property Manager
Los Angeles, CA, 08/2015 - 03/2018
  • Manage all day-to-day activities involving tenants, subcontractors and property management. 
  • Constructed and implemented policies and procedures for site staff of 7. 
  • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. 
  • Authored individualized "Move In/ Move Out" guides to assist residents


The Hayman Company - Assistant Property Manager
City, STATE, 01/2013 - 05/2014
  • Responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing and resident relations for the community. 
  • Performed incredible customer service to challenging residents 
  • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Generate necessary legal action, documents and process in accordance with State and Company guidelines
  • Communicate with Property Managers regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures

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Resume Overview

School Attended

  • Kent State University

Job Titles Held:

  • Divisional Property Manager
  • Property Manager
  • Assistant Property Manager

Degrees

  • Bachelor of Arts

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