division public affair sr non commissioned office resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Seasoned professional with 21 years of Public Affairs experience. Experienced in Crisis Communication, Strategic Communications, Project Planning and Management, Public Diplomacy, Media Analysis, Media Relations and Engagements, Writing and Editing (stories, speeches press releases and media advisories), Photography, Social Media and Community Relations and Outreach.

Strong interpersonal skills. Adept at networking to developing strong relationships with both internal and external stakeholders. Organized and dependable candidate successful at managing multiple priorities while maintaining a positive attitude. Skilled in Organization and Project Promotion that improves visibility and understanding to internal and external audiences.

  • Communication Planning
  • Strategic Communication
  • Media Engagement Planning
  • Research and Response of Media Queries
  • Written and Oral Communication Skills
  • Interpersonal Skills
  • Project and Event Management
  • Budget Planning and Management
Work History
07/2017 to 08/2019
Division Public Affair Sr. Non Commissioned Office US ARMY, 3rd Infantry Division City, STATE,

Worked closely with Division Command Sgt. Major, Commanding General and their staff to provide Public Affairs insight and guidance on all Division operations and activities such as deployments, hometown initiatives, regional humanitarian crisis' cause by seasonal hurricanes and media interest and inquires. Responsible for promoting Army and command policies and regulations requirements to Division Soldiers and developing command information products for internal and external audiences. Drafted Command Sgt. Major's public communications to Soldiers addressing all issues of concern such as, moral, Army and Division regulations, programs and policies, and then disseminated final approved message thru installation newspaper and Division's and official Command Sgt. Major's Facebook pages. Created instructional presentations and lead meetings with office staff and subordinate units' PA representatives to ensure Division activities were properly managed and executed. Designed and instructed basic photography and news/feature story writing training course for non Public Affairs Soldiers selected to fill in as their unit's stand-in PA member. Revised, updated and managed office photo and documents archives.

Accomplishments: Successfully completed 9 month deployment to Afghanistan, where the Division hosted VIP visits from the Vice President of the United States, the President of Afghanistan and the U.S. Secretary of State.

Army rank was Enlisted, E8: Master Sergeant

Security Clearance at the time: Top Secret/Sensitive Compartmentalized Information (TS/SCI)

05/2014 to 07/2017
CENTCOM Communications Integration Sr. PA NCO US ARMY, Central Command (CENTCOM) City, STATE,

Provided critical and accurate PA information regarding military air strikes and humanitarian aid drops to CCCI Directorate Leadership, higher command echelons: National Security Agency, Office of the Secretary of Defense and State Department, and world-wide external media outlets during the onset and initial phases of OPERATION INHERENT RESOLVE - the International military intervention against ISIS, including both a campaign in Iraq and a campaign in Syria. Coordinated, synchronized and disseminated Public Affairs guidance for media engagements to five component commands (AFCENT, ARCENT, MARCENT, NAVCENT and U.S. Forces - Afghanistan (USFOR-A)) ensuing key messaging was accurate and succinct. Managed a fast pace media desk responding to over 300 queries regarding all operations and activities within the CENTCOM area of responsibility. Was a member of the CCCI Plans section responsible for crisis communication planning for the potential collapse of the Mosul Dam during OIR. Served as the CENTCOM PA force (personnel) manager - routinely coordinated directly with in theater counterparts at International Security Assistance Force (ISAF), USFOR-A and Combined Joint Task Force - Iraq regarding deployment and redeployment of PA troops.

Managed the CCCI admin section, ensuring more than 50 military and civilian office personnel where informed, trained (if needed) and followed office protocols, practices and procedures. Maintained the CCCI intra office calendar. Served as the office Security Manager for over three years ensuring required clearance levels (Top Secret and Secret) were up-to-date based on job requirements; initiated a clearance renewal process as needed; worked with the CENTCOM Security Clearance Office to resolved any personnel security clearances issues; submitted requests for intrum clearance if a renewal or initial investigation experienced delays; reviewed PA strategic planning documents, emails, and memos to ensure proper security classification were followed and maintained; worked with CENTCOM Security Office to rectify any inadvertent network classification spillage that originated from the CCCI office or came from outside offices or agencies. Advised CCCI office leadership of course of action requirements incurred by any office personnel who mistakenly created spillage. Managed the CCCI Budget, Purchasing Credit Card Program and purchasing card holders. Assisted office personnel with Travel Orders.

Accomplishments: Promoted to the next rank while at this assignment.

Army rank was Enlisted, E7: Sergeant First Class and E8: Master Sergeant.

Security Clearance at the time was: Top Secret/Sensitive Compartmentalized Information (TS/SCI)

05/2011 to 05/2014
Public Affairs Military Liaison NCO US NATO Mission, Office Of The Public Affairs Advi City, STATE,

Served as the Public Affairs Military Liaison Non Commissioned Officer to the State Department's Public Affairs Advisor at the US NATO Mission, Brussels, Belgium. Responsible for working closely with US Embassies throughout Europe, Asia and the Middle East to coordinate, plan, develop, implement and execute all aspects of highly regarded VIP visits to NATO Headquarters for ranking foreign government policy makers, senior government executives and advisory level officials and journalists. These visits were designed to inform NATO members and partners nations about NATO operations and activities around the world and help promote participation and investment in NATO initiatives.

Lead and mentored 10 US Mission to NATO support staff Soldiers as the Mission's Senior Enlisted Leader. Ensured all required annual training was planned and conducted; maintained Soldier readiness and physical fitness that met or exceeded Army standards; scheduled required career enhancing schools and training for Soldiers advancing to the next rank; educated and provided guidance to civilian personnel in office leadership positions who were unaccustomed to working with Army Soldiers.

Accomplishments: This State Department job was an Army Public Affairs Special Assignment. Those selected for the position were nominated and interviewed for the special duty.

Army rank was Enlisted, E7: Sergeant First Class.

Security Clearance at the time was: Top Secret/Sensitive Compartmentalized Information (TS/SCI)

06/2007 to 05/2011
Chief of Public Affairs US Army, 500 Military Intelligence Brigade City, STATE,

Served as the sole Public Affairs Specials for the 500th Military Intelligence BDE that spanned across two counties (US and Japan) and three states (Hawaii, Texas and Arizona). Managed, planned, developed and implemented all Command Information products, which included a monthly magazine. Created a new PA photo and document archive. Managed a yearly $20k PA office budget for supplies and TDY travel. Developed and managed a robust Community Relations/Outreach program and calendar that included two local school partnerships. Advised the Brigade leadership on PA policy and guidance for ongoing missions and provided crisis communication as needed. Worked with local media contacts to inform the public of ongoing unit events, such as deployments and redeployments. Wrote press releases and media advisories that highlighted various unit activities. Worked closely with subordinate Battalions in Japan, Texas and Arizona to ensure PA policy and guidelines where understood and followed by all Soldiers, often traveling to these locations to provide training. Additionally, was responsible for coordinating, developing and providing media training for Soldiers going on and returning from deployment.

Proactively managed the Brigade's Sexual Assault and Prevention Program and served as the Brigade Unit Victim Advocate, working closely, as needed, with the installation SARC. Routinely gave training to unit Soldiers to ensure Army policy was met, but more importantly, to ensure Soldiers were informed of their rights, where to go if they experience an assault, what reporting options they had and where they could seek help if they chose not to report.

Accomplishments: The Brigade's active role with their School Partnership was honored with a Proclamation from The House of Representatives of the State of Hawaii and presented on behalf of the 46th District of Hawaii State Representative, Michael Magaoay for outstanding achievements, professional commitment, dedication, and valuable service to Waialua High and Intermediate school. This partnership was one of the unit's top Community Relations and Outreach endeavors.

Army rank was Enlisted, E7: Sergeant First Class

Security Clearance at the time was: Top Secret/Sensitive Compartmentalized Information (TS/SCI)

Expected in to to
Associate of Arts: Communications
Thomas Edison State University - Trenton, NJ
  • Continuing education in Communications

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Resume Overview

School Attended

  • Thomas Edison State University

Job Titles Held:

  • Division Public Affair Sr. Non Commissioned Office
  • CENTCOM Communications Integration Sr. PA NCO
  • Public Affairs Military Liaison NCO
  • Chief of Public Affairs


  • Associate of Arts

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