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Division Director of Business Development/CL Resume Example

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DIVISION DIRECTOR OF BUSINESS DEVELOPMENT/CL
Accomplishments
  • Registered Respiratory Therapist (8/2005)
Professional Summary
Highly analytical and adaptable  healthcare management professional combining more than 16 years of work in  acute care and long term care with proficiency in financial management, leadership and positive clinical outcomes.
Skills
  • Budgeting proficiency
  • Strong presentation skills
  • Project management authority
  • Effective staff coach
  • Strategic planning capability
  • Knowledge of Medicaid statutes and regulations
  • Case Management
  • Healthcare Consulting


  • Planning and development
  • Analytical thinker
  • Accomplished leader
  • Resource management expertise
  • Savvy negotiator
  • Quality improvement competency
  • Physician Recruitment/retention
  • Payor Relations
Work History
10/2015 to Current
Division Director of Business Development/CLVibra Hospital – Mechanicsburg
  • Skillfully collaborated and developed Division goals, objectives, standards of performance, policies and procedures.
  • Recruited, hired, trained and coached  new employees.
  • Consistently complied with applicable laws and regulations and ensured facilities adhered to Medicare and Medicaid regulations.
  • Developed and interpreted and communicated new or revised policies to staff.
  • Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
  • Represented and interpreted the Company's functions and services to other institutions, the public, government agencies and other organizations.
  • Strategically planned methods to achieve operational goals and targets.
  • Encouraged creative thinking, problem solving, and empowerment as part of the Division management group to improve morale and teamwork.
  • Assisted in resolving and satisfying client requests and internal operational issues.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Identified process improvements in the day-to-day functioning of the Division
  • Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
  • Led, designed and implemented training programs and initiatives which contributed to an increase in productivity.
03/2013 to 01/2017
Owner and OperatorPlexus Salon – Steger, IL
  • Developed and achieved financial and growth goals.
  • Continually maintained and improved the company's reputation and positive image in the markets served.
  • Reviewed customer survey information to prioritize areas of improvement.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Established standards for selection, promotion and termination of staff.
  • Certified that equipment and supplies were properly maintained for quality customer care and safety.
01/2012 to Current
OwnerPS Luv Hair – Chicago
  •  Branding, logo creation and marketing strategies Marketing campaigns
  • New business leads and development Customer Service and training Service
  • Recovery Supply management Contract negotiations Created website and design
  • Managed mobile salon Created policies and procedures Job descriptions
  • Responsible for all hiring, training and on-boarding
  • Created and implemented school fair and outreach Community outreach services
  • In-services for Cosmetology students and schools Stylist recruitment and retention.
05/2012 to 01/2017
Co-founder and Co-OwnerG9 Asset Management – Lynwood, IL


  • Skillfully developed company goals, objectives, standards of performance, policies and procedures.
  • Organized the department in accordance with administrative guidelines in order to provide specified financial services to meet the legal, organizational and real estate regulatory guidelines.
  • Created and maintained computerized record management systems to record and process data and generate reports.
  • Maintained good communication between department heads, client  staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
02/2009 to 10/2015
Senior Clinical LiaisonKindred Hospital – Hammond, IN
  • Senior Clinical Liaison
  • Training and Development for Clinical Liaisons
  • Managing and Marketing 10million annual account
  • Assisted in resolving and satisfying client requests and internal operational issues.
  • Introduced, negotiated and implemented new projects to expand scope of engagement.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Confidently managed the sales and marketing team including financial management, teammate satisfaction, quality index scores
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
09/2008 to 02/2009
DME DirectorSomnograph – Chicago, IL
  • Oversee Daily DME Operations and assist Sleep Lab Manager
  • Assigned employee areas, scheduled staff breaks and authorized overtime.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Administered job knowledge assessments and competency testing for certification-level training.
  • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
  • Established staff schedules and assignments based on facility needs and equipment availability.
07/2005 to 04/2007
Team LeaderRegistered RT St Anthony's Hospital – Chicago, IL
  • Billing
  • Performed direct patient care  for ICU
  • Performed all clinical visits with patients; oxygen follows ups, nebulizer and CPAP/BIPAP set-ups.
  • Ensured patient compliance with Doctor prescribed therapies
  • Performed patient and staff education and in-services.
  • Performed sales calls and in-services for doctor offices and hospitals Performed patient billing and coding AS400 software, MS Office Suite, Access.
09/2002 to 01/2005
Critical Respiratory TherapistNorthwestern Hospital – Chicago, IL
  • ICU and vent management Neonatal Respiratory Therapy and OB/GYNE for multiple births NIPPV initiation
  • ABG acquisition and analysis
  • Billing ACLS,PALS
  • Initiating nebulizer therapy and protocols for CHF.
  • Performed resuscitative procedures on neonates, pediatrics and adult populations
  • End super user for EMR go-live.
01/2014 to 02/2015
VolunteerChicago Housing Authority – Chicago
  • Created Healthy Habit monthly news flyer.
  • Attended weekly Housing meetings.
  • Helped clean tenants' apartments.
11/2015 to Current
Special program directorLipstick Saints
  • Mentor young ladies between 13-18 yrs.
  • old.
  • Outings and activities to promote self-awareness, esteem and empowerment.
Education
Current
MBA: Business Administration
Keller Graduate School of Management - Chicago, IL

5/2012
Bachelor of Science: Healthcare Leadership
University St Francis I Joliet - IL

Healthcare Leadership 3.7

Graduated with Honors

5/2004
Associate of Applied Science: Respiratory Care
Olive Harvey CollegeTrinity School of Respiratory Care I Chicago - Chicago, IL
  • Top 10% of class
  • Recipient of Union Book Scholarship
  • Student government representative
  • Graduated Magna Cum Laude
  • Who's Who of College Students c/o 2004
  • UIC Research Student
Affiliations

American Association of Respiratory Care

Illinois Association of Respiratory Care

Certifications
Registered Respiratory Therapist
Additional Information
  • AARC ISRC HONORS & AWARDS
  • Union Book Award given by the Cook County College Teacher's Union Student
  • Government Outstanding Achievement
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Resume Overview

Companies Worked For:

  • Vibra Hospital
  • Plexus Salon
  • PS Luv Hair
  • G9 Asset Management
  • Kindred Hospital
  • Somnograph
  • Registered RT St Anthony's Hospital
  • Northwestern Hospital
  • Chicago Housing Authority
  • Lipstick Saints

School Attended

  • Keller Graduate School of Management
  • University St Francis I Joliet
  • Olive Harvey CollegeTrinity School of Respiratory Care I Chicago

Job Titles Held:

  • Division Director of Business Development/CL
  • Ownerand Operator
  • Owner
  • Co-founder and Co-Owner
  • Senior Clinical Liaison
  • DME Director
  • Team Leader
  • Critical Respiratory Therapist
  • Volunteer
  • Special program director

Degrees

  • MBA : Business Administration
    Bachelor of Science : Healthcare Leadership
    Associate of Applied Science : Respiratory Care

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