Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Senior DWR Law Enforcement Supervisor with over 16 years of successful experience in responsibly managing law enforcement personnel and maintaining effective professional services in wildlife law enforcement. Recognized consistently for performance excellence in wildlife law enforcement services and CPO personnel development and management. Strengths in DWR law enforcement agency organizational functions, programs and procedures. Effective supervisory and management performance backed by over 35 years of total service in wildlife law enforcement with DCJS certification and extensive advanced training. College education in Police Science curriculum and business administration. Knowledge of budget development and management in the law division. A demonstrated ability to successfully address and resolve issues arising from personnel issues, constituent dissatisfaction and other challenges to accomplish the mission of DWR. Proven ability to develop and implement law enforcement work plans and to successfully supervise, progressively shape and develop professional Conservation Police Officers.

  • Serving as a Virginia Conservation Police Officer ( formerly Game Warden ) for over 35 years.
  • Serving as a district supervisor for over 16 years.
  • Served on numerous agency teams/committees to include: waterfowl committee, wildlife rehabber committee, law uniform committee (chairman), deer regulation committee, Professional Standards committee
  • Serving as an evidence technician for Region 1 law division.
  • Serving as an internal affairs investigator for the law division.
  • Served as agency transportation leader for the 2006 SEAFWA Conference in Norfolk
  • Numerous advanced training classes and seminars at officer and supervisor levels.
  • Police supervision and management of personnel
  • Budget development and procurement experience
  • High customer service and positive community relations
  • Conflict resolution and issues mitigation
  • CPO mentoring, coaching, training and career development
  • Operations management of personnel, equipment and inventory
  • Staffing and scheduling
  • Effective listening and communication skills with the ability to establish and maintain effective working relations with mission critical constituents
  • Strategic planning of law enforcement district services and implementation of effective law enforcement techniques to solve issues
Work History
06/2004 to Current
District Supervisor The Tjx Companies, Inc. Lehi, UT,
  • Supervise and manage a diverse district of CPOs in both large urban and rural environments.
  • Create and implement strategies for improving law enforcement operational efficiency, accountability and responsiveness through quarterly work plans.
  • Compose and submit yearly evaluations for all district CPOs in a fair, impartial and thorough manner.
  • Address and resolve disciplinary issues per division general orders and DHRM policies
  • Mentor, coach and instruct CPOs in their daily activities to improve their knowledge and operational abilities for more effective patrols and professional demeanor.
  • Conduct monthly district meetings to communicate division priorities, to address concerns or issues and foster positive relations among team members and the agency mission.
  • Performed root cause analysis in all areas of district operations to identify and resolve inadequate patrol responses, chronic law enforcement issues and inadequate personnel performance.
  • Ensure compliance to General Orders, agency policy and operating procedures to improve workplace and employee safety, operational readiness and high professional standards among district CPOs.
  • Foster positive relationships with core constituents, the public and external stakeholders to better accomplish the mission of the agency.
  • Review and assess ongoing district operations, developing initiatives for continuous process improvement and maintaining high workplace morale.
  • Review officer court presentations and case documentation for completeness, accuracy and compliance to code/regulations, case law and division standards of professionalism and fairness.
  • Encourage and promote district CPO leadership growth to prepare them for future career growth and advancements.
  • Motivate, encourage and instruct district CPOs to maximize teamwork, high morale and productivity.
  • Interact well with management and constituents to build connections and nurture positive professional relationships.
  • Conducti background investigations for new CPO hiring and supervise the FTO process for all new district CPOs.
  • Provide annual district budget recommendations with costs and justifications to region management. Supervise the purchasing and procurement activity of all district CPOs.
  • Create and implement work action plans to address patrol functions, persistent or chronic enforcement issues and enforcement priorities to improve responsiveness, accountability and professional standing in the district.
  • Advise, guide and lead district CPOs as a team to maintain high productivity, morale and to increase performance metrics standards.
  • Uphold high district standards of ethics, integrity and leadership among district CPOs, consistently leading by example to accomplish the agency mission.
  • Compose district work schedules to maximize manpower levels on peak days/seasons and provide adequate coverage for the district, while allowing for officers' personal needs.
  • Demonstrate a comprehensive knowledge of agency mission, policy and procedures in addressing all matters of law enforcement.
  • Address complaints and concerns from citizens and constituents in order to maintain professional customer service and the integrity of our division.
  • Present officers with a positive vision of their future and the agency to perpetuate professional conduct and a sense of pride in their mission.
  • Manage and direct district educational and public relations programs to inform and educate the public. Maintain a positive and professional media relations to promote all agency activities.
  • Communicate effectively to all personnel, groups, constituents and mission stakeholders to effectively carry out the mission of the agency. Maintain positive and effective working relations with all people.
  • Demonstrate professional leadership skills to carry out the mission of the agency.
06/1993 to 06/2004
Field Sergeant Vail Resorts Salt Lake City, UT,
  • Lead and direct a team of area Game Wardens in the performance of their law enforcement duties.
  • Instruct Game Wardens on proper field procedures and division policies to maintain public trust in officers and efficiency of operations.
  • Answered calls for service for wildlife and boating violations. Ensure that area hunting and boating incidents are thoroughly and professionally investigated and all violations of laws/regulations are addressed.
  • Directed day-to-day operations for area Game Wardens in all areas of wildlife law enforcement and wildlife management.
  • Inspect district equipment and assets to maintain operational readiness and high professional standards. Carry out regular inspections for compliance.
11/1985 to 06/1993
Virginia Game Warden Commission Of Game And Inland Fisheries City, STATE,
  • Issue warnings, summons and make arrests for violations of state laws/regulations concerning wildlife violations.
  • Investigate hunting and boating accidents to determine causes and contributing conditions and prosecute any criminal wrongdoing.
  • Patrol area to provide user safety and enforce the game, fish, trapping and boating laws/regulations.
  • Promote public education and safety through public presentations to a diverse state population.
05/1981 to 11/1985
Assistant Store Manager Dale's Grocery City, STATE,
  • Open store and manage cash reserves for the business day.
  • Order and price inventory to ensure adequate store stock and supplies.
  • Assist with customer checkout.
  • Resolve customer dissatisfaction complaints.
  • Assist with annual inventory of stock and assets.
  • Greet and engage customers to ensure positive public relations.
  • Ensure store cleanliness and safety standards.
Expected in
Associate of Science: Police Science
Piedmont Virginia Community College - Charlottesville, VA
Expected in
High School Diploma:
Orange County High School - Orange, VA
  • Certified Law Enforcement Officer, Virginia Department of Criminal Justice Services

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Resume Overview

School Attended

  • Piedmont Virginia Community College
  • Orange County High School

Job Titles Held:

  • District Supervisor
  • Field Sergeant
  • Virginia Game Warden
  • Assistant Store Manager


  • Associate of Science
  • High School Diploma

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