A seasoned customer service specialist with background in providing advice on diverse customer situations. Dedicated to providing excellent customer service and making operational and procedural improvements using my management and training professional skills.
Created an environment of mutual respect amongst diverse teammates and received a Relationship Matters award.
Received Outstanding Advisor Of The Quarter Award
Became a Learning League Member within one year of employment, conducting new hire training and skill builders for agency employees and management staff at various agency locations
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