District Sales Manager resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Results-oriented District Sales Manager driven to exceed quotas and build productive relationships with key customers. Decisive leader and resourceful problem solver. I have over 15 years customer service experience and collections experience. I am a fast learner and pick up new skills very quickly. I enjoy being a team player. I am very self motivated and love building relationships with customers.
Skills
- Sales territory management
- Sales oversight
- Revenue growth
- Cost negotiation
- Customer relationship management
- Prospecting
- Lead generation
- Territory assignments
- Compelling leadership skills
- Sales tracking
- Recruiting and hiring
- Social media savvy
- Rapport and relationship building
- Consultative and relationship selling
Education and Training
Greenwood High School Greenwood, AR Expected in 05/XXX4 ā ā High School Diploma : - :
Experience
Expeditors International Of Washington, Inc. - District Sales Manager
Tracy, CA, 11/2014 - 07/2017
Tracy, CA, 11/2014 - 07/2017
- Trained and mentored sales team members in customer relations, customer service and product placement.
- Set clear objectives and helped team members develop plans to achieve quotas.
- Secured long-term accounts, managed sales presentations and provided recommendations to promote brand effectiveness and product benefits.
- Supervised sales strategy, training, team structure and communication of regional sales program.
- Supported individual representative performance goals and division benchmarks to maximize sales performance.
- Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
- Led, coached and developed employees to achieve sales goals.
- Analyzed regional market trends to discover new opportunities for growth.
- Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.
- Serviced large accounts, working to expand business reach and leveraging network connections to penetrate new accounts.
- Analyzed data to identify key market trends and opportunities.
Deluxe Corporation - Collections Specialist
Wausau, WI, 11/2012 - 08/2013
Wausau, WI, 11/2012 - 08/2013
- Notified customers of delinquent accounts with attempt to collect outstanding amounts.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Processed payments over phone and set up recurring drafts.
- Arranged for debt repayment and established repayment schedule based on customer finances.
- Recorded and updated customer personal accounts with accurate contact information.
- Met demands of busy collections group by performing high volume of daily calls.
- Reviewed accounts to determine payment plan compliance.
- Recorded information about customers' financial status and collections status efforts.
- Located and monitored overdue accounts using billing system to begin collections process.
- Negotiated credit extensions to assist customers in paying overdue accounts.
- Completed skip traces on customers failing respond to collection efforts.
- Prepared documentation required for collection and repossession activities.
- Liaised with management to identify issues attributing to account delinquency and discuss solutions to bring in revenue.
- Located and notified customers of delinquent accounts by mail, telephone or personal visits to solicit payment.
- Collaborated with legal department officials on bankruptcy cases for management of proceedings and post-petition payments.
Pruitthealth - Private Billing Specialist
Chapel Hill, NC, 05/2011 - 11/2012
Chapel Hill, NC, 05/2011 - 11/2012
- Maintained confidentiality on all patient record data.
- Obtained prompt payments for open bills by interacting with appropriate parties.
- Verified insurance eligibility for patients by calling appropriate parties.
- Coded invoices properly based upon patient services and medical records.
- Sent meticulous and accurate bills to collect payment from customers according to company protocol.
- Drafted reports, contacted customers and reconciled transactions after conducting research into inquiries.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Processed and sent invoices, adjustments and credit memos to customers.
- Investigated and resolved issues to maintain billing accuracy.
- Managed numerous client accounts to track and collect money owed.
- Reviewed vendor documentation to comply with payment guidelines.
- Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.
- Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
- Completed billing audits in identified timeframes to report and investigate findings.
- Managed account receivables to maintain payments within net terms.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Den-Mat Holdings - Collections Specialist
Lompoc, CA, 05/XXX4 - 05/2011
Lompoc, CA, 05/XXX4 - 05/2011
- Notified customers of delinquent accounts with attempt to collect outstanding amounts.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Processed payments over phone and set up recurring drafts.
- Received payment and posted to appropriate customer accounts.
- Arranged for debt repayment and established repayment schedule based on customer finances.
- Recorded and updated customer personal accounts with accurate contact information.
- Met demands of busy collections group by performing high volume of daily calls.
- Reviewed accounts to determine payment plan compliance.
- Recorded information about customers' financial status and collections status efforts.
- Located and monitored overdue accounts using billing system to begin collections process.
- Negotiated credit extensions to assist customers in paying overdue accounts.
- Liaised with management to identify issues attributing to account delinquency and discuss solutions to bring in revenue.
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Resume Overview
School Attended
- Greenwood High School
Job Titles Held:
- District Sales Manager
- Collections Specialist
- Private Billing Specialist
- Collections Specialist
Degrees
- High School Diploma
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