LiveCareer-Resume

District Sales Manager resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Results-oriented District Sales Manager driven to exceed quotas and build productive relationships with key customers. Decisive leader and resourceful problem solver. I have over 15 years customer service experience and collections experience. I am a fast learner and pick up new skills very quickly. I enjoy being a team player. I am very self motivated and love building relationships with customers.

Skills
  • Sales territory management
  • Sales oversight
  • Revenue growth
  • Cost negotiation
  • Customer relationship management
  • Prospecting
  • Lead generation
  • Territory assignments
  • Compelling leadership skills
  • Sales tracking
  • Recruiting and hiring
  • Social media savvy
  • Rapport and relationship building
  • Consultative and relationship selling
Education and Training
Greenwood High School Greenwood, AR Expected in 05/XXX4 High School Diploma : - GPA :
Experience
Expeditors International Of Washington, Inc. - District Sales Manager
Tracy, CA, 11/2014 - 07/2017
  • Trained and mentored sales team members in customer relations, customer service and product placement.
  • Set clear objectives and helped team members develop plans to achieve quotas.
  • Secured long-term accounts, managed sales presentations and provided recommendations to promote brand effectiveness and product benefits.
  • Supervised sales strategy, training, team structure and communication of regional sales program.
  • Supported individual representative performance goals and division benchmarks to maximize sales performance.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Led, coached and developed employees to achieve sales goals.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.
  • Serviced large accounts, working to expand business reach and leveraging network connections to penetrate new accounts.
  • Analyzed data to identify key market trends and opportunities.
Deluxe Corporation - Collections Specialist
Wausau, WI, 11/2012 - 08/2013
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Processed payments over phone and set up recurring drafts.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
  • Recorded and updated customer personal accounts with accurate contact information.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Reviewed accounts to determine payment plan compliance.
  • Recorded information about customers' financial status and collections status efforts.
  • Located and monitored overdue accounts using billing system to begin collections process.
  • Negotiated credit extensions to assist customers in paying overdue accounts.
  • Completed skip traces on customers failing respond to collection efforts.
  • Prepared documentation required for collection and repossession activities.
  • Liaised with management to identify issues attributing to account delinquency and discuss solutions to bring in revenue.
  • Located and notified customers of delinquent accounts by mail, telephone or personal visits to solicit payment.
  • Collaborated with legal department officials on bankruptcy cases for management of proceedings and post-petition payments.
Pruitthealth - Private Billing Specialist
Chapel Hill, NC, 05/2011 - 11/2012
  • Maintained confidentiality on all patient record data.
  • Obtained prompt payments for open bills by interacting with appropriate parties.
  • Verified insurance eligibility for patients by calling appropriate parties.
  • Coded invoices properly based upon patient services and medical records.
  • Sent meticulous and accurate bills to collect payment from customers according to company protocol.
  • Drafted reports, contacted customers and reconciled transactions after conducting research into inquiries.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Investigated and resolved issues to maintain billing accuracy.
  • Managed numerous client accounts to track and collect money owed.
  • Reviewed vendor documentation to comply with payment guidelines.
  • Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.
  • Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
  • Completed billing audits in identified timeframes to report and investigate findings.
  • Managed account receivables to maintain payments within net terms.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Den-Mat Holdings - Collections Specialist
Lompoc, CA, 05/XXX4 - 05/2011
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Processed payments over phone and set up recurring drafts.
  • Received payment and posted to appropriate customer accounts.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
  • Recorded and updated customer personal accounts with accurate contact information.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Reviewed accounts to determine payment plan compliance.
  • Recorded information about customers' financial status and collections status efforts.
  • Located and monitored overdue accounts using billing system to begin collections process.
  • Negotiated credit extensions to assist customers in paying overdue accounts.
  • Liaised with management to identify issues attributing to account delinquency and discuss solutions to bring in revenue.

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Resume Overview

School Attended

  • Greenwood High School

Job Titles Held:

  • District Sales Manager
  • Collections Specialist
  • Private Billing Specialist
  • Collections Specialist

Degrees

  • High School Diploma

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