Experienced District Sales Manager offering 30+ years of Retail experience focused on enhancing sales and strengthening profit levels with strategic, market-driven approaches. Built effective teams and tackled diverse business problems with decisive nature and operations expertise. Skillfully develop partnerships with team members, senior leaders, and customers by leveraging diplomatic communication and rapport-building skills.
Skills
Written and verbal communication
Team coordination
Sales Goals
Energetic
Merchandising
Organizational Skills
Planning
Time Management
Learn Information quickly and act upon it
Coaching and mentoring
Team Work/ Collaboration
Multi Lingual
Building Effective Relationships
Leadership
Sales Goals
Work History
District Sales Manager, 11/2013 to 05/2020 Eaton Corporation – Chandler, AZ,
Drove sales and ranked in top10 in Volume, KPI's, and Budgeted Sales by resolving problems, training, hiring and, creating action plans to deliver results
Drove sales for 11 stores in home market, generating $20 million in annual volume
Gave published presentations to Board of Directors, Executive Leaders, Region and District teams
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results
Worked diligently with Headquarter and executive teams to forge lasting relationships and assist in solving unique business opportunities. Responsible for key initiatives and pilots within brand utilizing Voice of The Customer to implement strategies such as : Tablet adoption, Management and Sales Training, Locate Fulfillment, Color Me Chic, Style Connect, Maps , and Visual updates and inspirations
Resolved complex problems impacting sales management by implementing cost-effective strategies. Maintained and met all budget goals driven by payroll, monthly P&L , and comp store sales
Maximized sales performance by cultivating performance-oriented culture with well-structured individual and team targets. Promoted 8 internal team members to headquarters, 5 internal team members to SM/GSM and 1GSM to DSM
Exceeded targets by building, directing and motivating high-performing diverse teams. Trained and motivated performance oriented field associates while supporting HQ with multiple pilots and manpower
Diligently improved customer loyalty program with strong emphasis on capturing and improving customer file year over year
District Sales Manager, 02/1996 to 11/2013 Eaton Corporation – Chicago, IL,
Led targeted training programs to educate staff on product benefits and service capabilities. Facilitated various versions of Gap Act, Management Development Program, and Lewis and Clark
Drove sales of $40 million while overseeing 12 locations in South Florida market by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationship
Collaborated with upper management to implement continuous improvements and exceed team goals. Often worked with San Francisco team to host and execute new initiatives
Exceeded sales quotas and increased profitability through effective sales strategy and business planning. Lead teams through change management effectively and with little turnover
Built relationships with customers and community to establish long-term business growth. Created quarterly and annual community outreach within district and region. (Autism speaks, Make A Wish Foundation, and Community in Action)
Increased profit margins by effectively controlling budget and overhead and optimizing product turns
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results
Sales, 07/1982 to 02/1996 Concentrix Corp. – AZ, State,
Began entry level position advanced throughout organization 10 levels
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success. During tenure promoted 5 store managers and 3 Assistants into Headquarters
Rotated merchandise and displays to feature new products and promotions
Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in customer satisfaction, driving sales and Visual presentation
Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Recognized for top 10% in leadership, results and operational efficiencies
Education
Bachelor of Arts: Social Work, Expected in 06/1990 Cleveland State University - Cleveland, OH GPA:
Professional development completed in Social Work. Internship @ Belfair Residential Treatment Facility
Accomplishments
Supervised multiple successfully districts up to 15 stores throughout the state of Florida. Managed up to $40 million in sales. Chosen for Top Performance, Community Leadership, and KPI performance.
Resolved product issues through collaboration with Design and Merchant teams quarterly.
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