Seasoned District Sales Manager bringing 19 years of progressive experience in Retail environments devoted to boosting sales and bottom-line profitability with performance-oriented strategies. Talented team builder and analytical problem-solver with sound judgment and strong business acumen. Effectively deepen customer, team and vendor relationships with articulate and persuasive communication style.
Effective District Sales Manager adept at driving revenue, developing high-performing teams and increasing market share. Seeking a [Job Title] opportunity to leverage 19 years of demonstrated success in managing pricing strategies, customer relationships and product placement. Exceptional problem-solving ability with a high level of organization and attention to detail.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
11/2002 to Current
District Sales ManagerVollrath – Kiel, WI,
Increased 2019 annual sales from $7,590,616 to $8,129,222 and finished #3 in the Company.
Trained and mentored sales team members in customer relations, customer service and product placement.
Supervised sales strategy, training, team structure and communication of regional sales program.
Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.
Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
Supported individual representative performance goals and division benchmarks to maximize sales performance.
Supported sales management initiatives to optimize business development.
Managed team of 13 Store Managers bringing in $8,129,222 in sales last year increasing 2.4% YoY.
Set clear objectives and helped team members develop plans to achieve quotas.
Delivered constructive coaching and feedback to enhance employee sales and customer service skills.
03/1995 to 10/2002
Store ManagerTommy Bahama – Kihei, HI,
Trained employees on store security, monetary procedures and customer service expectations.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Restocked inventory upon shipment arrival and checked merchandise into [Software] system to maintain accurate records.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Coached and empowered employees by creating and sharing motivational vision plans.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
Resolved customer problems by investigating issues, answering questions and building rapport.
Hired, trained, evaluated performance and enforced disciplinary actions for [Number] associates.
Rotated inventory from oldest to newest to maintain fresh stock.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Built loyal customer base by delivering excellent service and stocking in-demand products.
Mitigated regulatory risks by coordinating audits to comply with protocols.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Reorganized sales floor to optimize customer flow and improve product visibility.
Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
Strengthened work flow productivity by hiring, managing and developing top talent.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Oversaw POS operations and cash management to reduce errors.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Worked closely with [Job title] to formulate and build store brand and strategy.
Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
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