District & Account Management Specialist Recognized expert in business management & sales within governmental and public sectors A highly diversified and self-motivated professional with a track record of success in public-facing roles that demand strong communication skills, the ability to multitask on a daily basis and proven leadership expertise. Known for the ability to cultivate strong relationships between subordinate staff members, outside resources, customers and executive-level personnel alike. Experienced with information technology, including Microsoft Office Suite and Microsoft Windows XP.
Park Police Department
District Sales Manager March 2012 to September 2015PEPSICO / FRITO-LAY CORPORATION － Beltsville, MD
A Fortune 100 company and recognized industry leader that facilitates the sales of more than $13.
billion in food products on an annual basis.
Serve as Sales Manager in support and assurance of the regional activities of 15 dedicated sales.
representatives positioned within the state of Maryland, ultimately driving sales and profitability.
Lead supply chain management via on-time deliveries, accurate orders and shipment tracking.
Spearhead team-building and management functionality through one-on-one consultations as well as group-oriented meetings and training sessions.
Utilize proven marketing and promotional tactics within a myriad of sales channels.
Credited with leading the mid-Atlantic region in percent-to-prior-year sales.
Foster and cultivate partnerships with key distributors, thereby ensuring revenue growth.
Leverage a digital inventory system, including systems for inventory control, auditing, product delivery, revenue tracking and sales forecasting.
Recipient of numerous awards, including "Execute with Excellence Award.".
Branch Manager II January 2006 to January 2011THE HERTZ CORPORATION － Andrews AFB, MD
A U.S.-based vehicle rental company with a large and successful international presence.
Oversaw daily operations within two branch offices while simultaneously serving as a dedicated liaison.
to a remote corporate facility.
Played a hands-on role in training of staff members, thereby instilling knowledge of business and managerial strategies.
Provided thorough coaching to promote career development.
Analyzed and disseminated revenue, profit margins and controllable costs through the completion of daily and weekly regional data logs.
Targeted and secured brand new accounts on behalf of both branch offices, ultimately leading to an increase in local market share.
Maintained competitiveness through keen market research and trend analysis.
Led teammates to consistent professional recognition in 2010, including location-specific awards for highest service revenue of the first quarter, highest revenue per unit for the first and second quarters and most improved utilization for the first, second and third quarters.
Received award for the highest upsell penetration of the second quarter in 2010.
Patrol Officer May 2004 to May 2006Kiana C. Fobbs Resume, Page 2
MNCPP-C － Riverdale, MD
A community focused law enforcement agency dedicated to upholding safety and security.
Regularly responded to routine and emergency calls while employing sound judgment and strong skills.
in conflict resolution to de-escalate and solve personal issues.
Conducted investigations into active cases.
Authored written reports and prepared oral presentations to aide legal cases.
Performed routine inspections of park properties, thereby ensuring safety, general cleanliness and accessibility.
Handled various administrative duties as necessary.
Management Trainee / Branch Sales Associate II June 2002 to May 2004M & T BANK － Upper Marlboro, MD
Local financial institution specializing in checking, savings, credit and other financial services.
Oversaw and managed day-to-day bank operations in assurance of business continuity, productivity.
and customer service.
Led resolution planning and implementation regarding customer-specific issues and complaints, ultimately fostering relationships and providing viable financial advice in support of individual customer needs and goals.
Interfaced with Branch Manager as well as other staff members as a means of transferring knowledge and maintaining compliance with all applicable standards.
Credited with exceeding established sales goals each quarter, including achieving the required amount of investment referrals per week.
Bachelor of Science : Business / Finance, 2002ount Saint Mary's College － Emmitsburg, MDBusiness / Finance
Operations Management Business Development Account Management Sales and Marketing Team Leadership Training & Mentorship Career Growth Interpersonal Communications Supply Chain Management Inventory Control Shipping Logistics Research & Analysis