, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of building and maintaining client relationships. Motivated to learn, grow and excel in the organization’s mission and vision.
Skills
Good listening skills
Detail-oriented
Critical thinking
Computer skills
One-on-One Sessions
Intervention Planning
Group Therapy Facilitation
Case Management
Crisis Intervention
Microsoft Office
Verbal and written communication in English and Spanish
Reading comprehension in English and Spanish
Teamwork
Work History
07/2018 to 06/2019District Parole OfficerWashington County School District | Abingdon, VA,
Created and maintained parole hearing information to keep leadership up-to-date on client status.
Handled on average 100-130 full-cycle caseloads per month, including pre-sentence, pre-trial and client supervision.
Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
Built relationships with clients assessing living conditions and case background information.
Adhered to all legal requirements by performing about 50-70 office, home and employment visits per month.
Suggested special community service rehabilitation programs to help further support clients.
Maintained organized offender records and documentation in compliance with department and legal standards.
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
Initiated crisis intervention by following official crisis communication plans and training.
Administered various assessment tools to determine appropriate level of supervision.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Provided person-center approach with clients to help cultivate self-esteem.
Created service plans during initial meeting.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
08/2016 to 06/2018Adult Education InstructorMetropolitan Government Of Nashville & Davidson County | Nashville, TN,
Facilitated traditional, online and hands-on training for over 100 students to promote effective, tailored learning.
Worked with average of 20 students per class.
Managed small and large groups of students for classroom and off-site instruction.
Tutored students in social and life skills, including using public transportation, dealing with problem situations, expressing emotions appropriately and communicating with peers and employers.
Provided individual mentoring and special tutoring to struggling students.
Assigned lessons and corrected homework.
Advised students on course selection, progress toward graduation and career decisions.
Recommended curriculum choices and created lesson plans to maximize effectiveness of instruction.
Created advanced job placement training focusing on promotions, career changes, and career advancement.
Maintained 75% pass rate for courses.
Used positive reinforcement and emotional support.
Administered tests, including aptitude and personality assessments.
Developed career and education service plans based on individual needs.
Utilized motivational interviewing with students and family members.
Created referral plans to meet students physiological needs.
Conducted follow-up calls to students when absent.
10/2015 to 06/2016Data Entry SpecialistSouthwest Texas Junior College | City, STATE,
Compiled data and reviewed information for accuracy prior to input.
Sorted documents and maintained organized filing process for 50% students.
Documents completed work in appropriate logbooks.
Drafted reports for upper management as directed.
Completed data entry tasks with accuracy and efficiency.
Added documents to file records and created new records to support filing needs.
Obtained scanned records and uploaded into database.
Sent completed entries to Program Coordinator for evaluation and final approval.
Evaluated source documents to locate information needed for each data entry field.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Monitored database updates and verified for correctness.
Corrected any data entry error to prevent later issues such as duplication or data degradation.
Scanned documents and saved in database to keep records of essential organizational information.
Promptly responded to colleague/ customer inquires, quickly assessing their needs and problems to deliver ideal solutions.
Education
Expected in 12/2017Master Of Education | Counseling-LPCSul Ross State University Rio Grande College , Uvalde, TX, GPA:
Expected in 05/2013Bachelors Of Arts | PsychologySul Ross State University Rio Grande College, Uvalde, TX, GPA:
Expected in 05/2011Associate Of Arts | General StudiesSouthwest Texas Junior College, Uvalde, TXGPA:
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