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District Manager - Interim/Store Manager/Senior Stylist Resume Example

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DISTRICT MANAGER - INTERIM/STORE MANAGER/SENIOR STYLIST
Employment Objective

Resourceful and adaptable Manager with over 17 years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution. Customer- focused leader seeking to leverage background into assistant or operations manager role.

Skills
  • POS systems operations
  • Database administration
  • Invoice and payment processing
  • Activities Planning
  • Territory management
  • Tutoring and coaching
  • Records review
  • Budget coordination
  • Promotional marketing and advertising
  • Conflict management
  • Progress evaluations
  • Cultural awareness
  • Data collection and analysis
  • Project planning
  • Hiring and retention strategies
  • Accounts payable and receivable
  • Inventory oversight
  • Issue and conflict resolution
Experience
District Manager - Interim/Store Manager/Senior Stylist05/2001 to 02/2008Trade Secret Beauty SupplyRockford, IL
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Led district conference calls with teams to update and align sales objectives.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Oversaw personnel recruitment, performance and scheduling.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Cross-trained in every store role to maximize operational knowledge.
  • Inputted customer and employee data into Regis/millennium system, safeguarding financial and personal information to avoid breaches.
  • Reviewed employee performance every quarterly/annually and delivered constructive feedback to improve weaknesses.
Salon Owner06/2011 to 07/2019Divine Creations Boutique And Spa/Selah Salon Rockford , IL
  • Verified end-of-day reports against credit and cash profits.
  • Streamlined organizational procedures and maintained optimal spa functionality during high-traffic times.
  • Provided accurate product and merchandise information to customers.
  • Collaborated with clients of all types to increase profile and status through effective styling.
  • Coordinated and booked all spa service appointments for individual and group clients.
  • Took detailed inventories of goods and supplies to stay on top of ordering schedule and consistently meet demands.
  • Monitored daily spa activities and team performance to check cleanliness, assess performance and handle high-priority clients.
  • Optimized team performance by training new employees on customer service, day-to-day activities and account management procedures.
  • Oversaw daily salon operations and performed general salon tasks.
  • Ordered beauty products and beauty equipment and maintained inventory.
  • Promoted services and products.
  • Ensured all beauticians adhered to hygiene and safety practices.
  • Continually updated spa forms and brochures with changing current information.
  • Responded to customer inquiries in friendly and professional manner.
  • Researched various types of spa therapies and treatments to be better informed of spa services.
Part Time Supervisor08/2018 to CurrentUnited Parcel Service (UPS)- RockfordRockford, IL
  • Train new hires and retain current staff in safe work methods.
  • Work along side partners to supervise in the operations to help them complete their sort shift.
  • Teach, observe, test and audit employee compliance and methods.
  • Use of computer applications to view summary reports and UPS related data.
  • Responsible for recording employee work hours
  • Collect and analyze performance data from previous days and create reports.
Education and Training
Bachelors in Small Business Entrepreneurship Expected in 06/2021Upper Iowa UniversityFayette, IA - Rockford Satellite
Ministry And Leadership Certificate - 2 Year: Ministry And Leadership 05/2011Life School of Bible - Global MinistriesTampa, FL
Activities and Honors
  • CEANCI -Career Education Association of Northern Illinois - Business Mentor
  • Just Breath 815 - Start up committee and overseer
  • Freedom Ministry - Deliverance team worker
  • Winnebago buy local - Business member
  • KFact- Girls mentor-ship leader
  • Life Church Hospitality Committee - Server
  • Rockford Professional Woman's Network- Member
  • State Line Chamber Of Commerce- Business partner
  • Wigs for Kids - Ambassador Salon and donation center
  • American Cancer and Hair Replacement Center- Volunteer Adviser and wig Bank Consultant
  • Life Church School of Bible - Alumni
  • ANWA - Financial Stewardship - Financial responsibilities and management
  • ANWA World Changers Summit 2014-2018 - Mentoring and leadership classes and seminars
  • Worldwide Marketing Strategies and Training workshops-work shops 2008-2019
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Resume Overview

Companies Worked For:

  • Trade Secret Beauty Supply
  • Divine Creations Boutique And Spa/Selah Salon
  • United Parcel Service (UPS)- Rockford

School Attended

  • Upper Iowa University
  • Life School of Bible - Global Ministries

Job Titles Held:

  • District Manager - Interim/Store Manager/Senior Stylist
  • Salon Owner
  • Part Time Supervisor

Degrees

  • Bachelors in Small Business Entrepreneurship Expected in 06/2021
    Ministry And Leadership Certificate - 2 Year : Ministry And Leadership 05/2011

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