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District Manager Field Operations Resume Example

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DISTRICT MANAGER FIELD OPERATIONS
Professional Summary

Drives improvements district-wide with forward-thinking approaches focused on achieving excellent results. Tenacious solution-oriented manager with successful team leadership background. Leverages decisive leadership approaches to continuously boost key metrics. Experienced in directing sales, grassroots recruiting and operations for multiple stores and large staffs. Exceptional motivator with highest ethics built by years of experience in guiding team individuals to greatness. Proven record of outstanding performance for promotions, product launches and sales initiatives.

Skills
  • Staff Recruiting
  • Sales Goals
  • Performance Appraisals
  • Quality Management
  • Food Safety
  • Scheduling
  • Staff Management
  • Business Operations
  • Sales Training
  • Employee Retention
  • Key Performance Indicators (KPIs)
  • Product Knowledge
  • Performance Management
  • Staff Training And Development
  • Staffing And Scheduling
  • Sales And Marketing
  • Operations Management
  • Organization
Work History
District Manager Field Operations, 02/2016 to Current
Advantage Solutions – Milwaukee , WI
  • Brought about industry-leading execution by applying strategic industry knowledge and leadership skills.
  • Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Optimized in-store merchandising, brand presentation and inventory availability and focus.
  • Built positive and productive relationships with store and field leadership.
  • Oversaw 39 locations across West Houston to Brenham and North of Houston to Huntsville, as well as 42 locations for Dallas in 2019. Supervised 88 event specialists and managed performance metrics within Houston and another 86 individuals on the Dallas team during the first , second and third quarters of 2019
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Trained and mentored new District Managers as company expanded operations during 2016, 2017, 2018 and 2019.
Club Supervisor, 03/2015 to 02/2016
Legends – Dallas , TX
  • Enhanced collaboration between team members by preparing meeting materials.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Supervised and guided new employees on f and and responded quickly to questions, which improved understanding of job responsibilities.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Developed internal requirements which complied with standards to minimize regulatory risks and liability across program.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Completed bi-weekly payroll for 25 employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Prepared daily production and execution reports to assist business leaders with key decision making and strategic operational planning.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Excel and Powerpoint.
  • Coordinated individual duties after careful evaluation of each event specialist's skill level and knowledge, which increased productivity by 38%.
  • Implemented sales and teamwork awards on a quarterly basis using recognition and certificates of excellence resulting in a sales lift of up to 50% each month.
Event Specialist, 04/2014 to 03/2015
Project44 – Chicago , IL
  • Communicated product value, quality and style to educate and entice potential customers.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Researched and organized competitor information.
  • Provided customer service using extensive knowledge of Product .
  • Set up and broke down promotional booths and tents, talked to potential customers for successful promotional events.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Snapped professional quality photographs to use on social media channels for promotional campaigns.
  • Monitored social media and online sources for industry trends.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Resolved problems, improved operations and provided exceptional client support.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Saved money by implementing cost-saving initiatives that addressed long-standing problems.
  • Worked with customers to understand needs and provide outstanding service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving issues.
Business Owner, 03/1997 to 10/2013
ASAP Sign Services – City , STATE

Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.

  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels .
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Input income and expense details into Quickbooks to track business finances and address variances.
  • Trained and motivated 0ver 100 employees to perform daily business functions, including sales and field service.
  • Verified parts and materials through audit inspections and independent checks.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
  • Reconciled daily sales, returns and financial reports.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Learned and remained updated on statutory requirements and regulations.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Trained and developed 108 team members throughout 16-year business history.
Education
Associate of ArtsWestern Kentucky University - City, State
Spanish Speaking

Beginning in March 2020, I have dedicated 8 hours per week to an online Spanish course. I read Spanish fluently and can write, as well as speak and understand at an intermediate level. I am confident that this new skill will assist in better communication to a wider range of people.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Word choice
  • Length
  • Measurable results

Resume Overview

School Attended

  • Western Kentucky University

Job Titles Held:

  • District Manager Field Operations
  • Club Supervisor
  • Event Specialist
  • Business Owner

Degrees

  • Associate of Arts

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