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district manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Skills
  • Strategic Planning
  • Staff Supervision
  • Action Plans
  • Team Leadership
  • Policies and Procedures
  • Sales Strategies
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • Quality Standards
  • Customer Service
  • Operations Improvement
  • Employee Coaching and Motivation
  • Health and Safety Regulations
  • Productivity Improvements
Work History
02/2004 to Current District Manager National General | , , Las Vegas, NV
  • Built positive and productive relationships with store and field leadership.
  • Supervised 46 locations to enforce high-quality standards of operation.
  • Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
  • Improved operational standards, personnel moves, and merchandising strategies.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Held monthly meetings with managers to identify techniques to overcome sales obstacles, become more effective leaders, and employee relations.
  • Modeled best practices for sales and customer service.
  • Role model, advocate for our company values and culture.
  • Drive communication, teamwork, and engagement of team members to build success.
  • Optimized in-store merchandising, brand presentation, and inventory availability and focus.
  • Worked with our Operations Regional Manager to capture new opportunities to pivot with changes in customer habits, our market, and staffing challenges.
  • Hired and led several managers and supervisors for Terrible's organization.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals within my District.
  • Supplied reports outlining financial data to assist management with making strategic plans and operational decisions for their perspective location.
  • Introduced new inventory management measures to help ensure effective decreasing product theft to be under 2% quarterly.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed, and promoted talented employees to cultivate a collaborative and hardworking leadership team.
03/2001 to 02/2004 Regional Manager of Operations Ciox | , ,
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help company evolve and grow.
  • Traveled to over 20 locations per week to manage each store and perform reviews of individual managers and employees.
  • Assisted in recruiting, hiring, and training team members.
  • Managed, trained and motivated personnel to continuously improve knowledge and abilities in our convenience store field.
  • Supervised and helped create exciting merchandise displays to help catch the attention of store customers.
  • Monitored daily cash discrepancies, inventory shrinkage, and drive-off.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reported issues to higher management with great detail.
  • Helped develop and launched a loss-prevention program, reducing theft to 1%.
  • Upheld great standards of leadership for employees, consistently leading by example for best-in-class.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity.
  • Supervised daily operations of multi-million dollar operations.
05/1999 to 03/2001 Manager California Pizza Kitchen | , ,
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
Education
Expected in 06/2021 to to Certificate | Leadership Courses Linkedin , On Line , GPA:
Expected in 05/1984 to to High School Diploma | Boulder City High School, Boulder City, NV GPA:

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Resume Overview

School Attended

  • Linkedin
  • Boulder City High School

Job Titles Held:

  • District Manager
  • Regional Manager of Operations
  • Manager

Degrees

  • Certificate
  • High School Diploma

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