LiveCareer-Resume

district manager resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Versatile professional with 17+ years of experience and proven knowledge of contract compliance, customer satisfaction, and relationship management. Aiming to leverage my skills to successfully contribute to the success and growth of your company.
Skills
  • Proficient in multiple online software suites including Sitelink, Yardi, Call Potential, Avid Exchange,
  • QuickBooks, WebSelfstorage, U-Haul rental software, Microsoft Office including MS Excel, MS Word, etc.
  • Personable and successful marketing skills.
  • Strong teamwork building skills.
Work History
District Manager, 05/2019 - Current
One Medical Philadelphia, PA,
  • Direct responsibility for monthly assessments, rental fees, deposits and incurred operating expenses for over 15 properties
  • Recruit, hire, develop and retain an engaged team of high-performing property managers through ongoing coaching and leading by example
  • Continuously train managers in facility management procedures, sales, telephone techniques, customer service, accounts receivable collection, maintenance, expense control, etc
  • Experienced in the due diligence procedures and acquisition management for new prospective properties
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial properties
  • Investigate complaints, disturbances and violations, and resolve problems following management rules and regulations
  • Prepare detailed budgets and financial reports for properties
  • Review weekly and monthly operations and financial reports and follow-up on unusual trends or variance from budgeted results
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance
  • Review all auction accounts and files for accuracy and ensure all legal and company procedures are followed
  • Review unit mix/pricing compared to competitors and make appropriate conversions and price adjustments weekly at a minimum
  • Active liaison and leader on Property Acquisition Team ensuring smooth transition between management companies in North Carolina and South Carolina
  • Meet with managers and owners to negotiate service contracts, determine priorities and discuss the financial and operational status of properties
  • Maintains company car in all areas including scheduling maintenance, detailing, etc., records travel receipts and expenses for interstate and out of state travels.
District Manager, 06/2015 - 05/2019
One Medical Purchase, NY,
  • Direct responsibility for monthly assessments, rental fees, deposits and incurred operating expenses for 8 properties
  • Recruit, hire, develop and retain an engaged team of high-performing property managers through ongoing coaching and leading by example
  • Continuously train managers in facility management procedures, sales, telephone techniques, customer service, accounts receivable collection, maintenance, expense control, etc
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial properties
  • Investigate complaints, disturbances and violations, and resolve problems following management rules and regulations
  • Prepare detailed budgets and financial reports for properties
  • Review weekly and monthly operations and financial reports and follow-up on unusual trends or variance from budgeted results
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance
  • Review all auction accounts and files for accuracy and ensure all legal and company procedures are followed
  • Review unit mix/pricing compared to competitors and make appropriate conversions and price adjustments weekly at a minimum
  • Act as liaison between on-site managers, upper management and property owners
  • Meet with managers and owners to negotiate service contracts, determine priorities and discuss the financial and operational status of properties.
Senior Property Manager, 01/2014 - 06/2015
Hennepin County Minneapolis, MN,
  • Provided administrative support to District Manager
  • Successfully recommended and implemented effective marketing based on community expectations and competitive information
  • Increased occupancy from 61% to 92%
  • Accurately managed deposits, cash and receipts using accounting software and Microsoft based programs
  • Effectively managed delinquency rates with pursuing collection communication
  • Operated within budget guidelines and creatively found ways to cut expenses
  • Maintained accurate records for each customer including contracts, insurance, change of address forms, addendums and any correspondence to or from customers
  • Maintained accurate merchandise inventory
  • Compiled the required and assigned reports and projects accurately and timely
  • Achieved successful direction with Storage Consultants and Maintenance Workers to successfully run the facility and accomplish duties
  • Monitored security system and resolved security challenges including daily lock checks
  • Regular audits of the physical condition of facility; performed minor maintenance in accordance with .company maintenance standards as well as pursued contractors for major improvements
  • Assisted customers with truck rentals and reservations and excelled with great customer service.
General Manager, 11/2010 - 01/2014
Ameripride Services, Inc. Redmond, OR,
  • Successfully oversaw two properties
  • Reviewed financial statements, sales activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Managed staff, prepared work schedules and assigned specific duties
  • Directed and coordinated organization's financial and budget activities to fund operations and increase efficiency
  • Maintained occupancy rates in the mid 80s to high 90s for both properties during management period
  • Established and implemented departmental policies, goals, objectives and procedures, conferring with upper management and staff members, as necessary
  • Determined staffing requirements, interviewed, hired and trained new employees
  • Purchased building and maintenance supplies, equipment and/or furniture
  • Planned and directed activities such as sales promotions, coordinated with other property as required
  • Cleaned common areas, changed light bulbs and made minor property repairs
  • Recommended and implemented marketing strategies based on competitive information
  • Consistently practiced effective customer service techniques through answering phones in a friendly, pleasant and professional manner
  • Located, selected, and procured merchandise for resale, representing management in purchase negotiations
  • Monitored businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits
  • Maximized conversion of telephone and walk-in inquiries into rentals.
Education
: Business Management, Expected in Jan 2013
-
DAYTONA STATE COLLEGE - Daytona Beach, FL
GPA:
Status -
Florida Real Estate License & CAM License: , Expected in 2010
-
STATE OF FLORIDA - Daytona Beach, FL
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • DAYTONA STATE COLLEGE
  • STATE OF FLORIDA

Job Titles Held:

  • District Manager
  • District Manager
  • Senior Property Manager
  • General Manager

Degrees

  • Florida Real Estate License & CAM License

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: