District Manager Resume Example
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DISTRICT MANAGER
Professional Summary
Talented and energetic leader offering 29 years of experience in preparing and serving diverse foods. Fine dining expert with extensive food knowledge. Personable, responsible, and hardworking professional, documented strengths in building and maintaining relationships with diverse range of employees. Partnering with coworkers to promote engaged, empowering work culture. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Work History
Waste Management - District Manager Bennington , NE05/2019 - Current
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches.
- Met deadlines by proactively managing individual and team tasks and implementing daily processes.
- Hired and led 12 managers and supervisors for convenient store organization.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Supervised 6 locations to enforce high-quality standards of operation.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Built positive and productive relationships with store and field leadership.
- Generated company-leading sales for the Charleston market by brainstorming and implementing new strategies.
- Increased customer satisfaction scores by 6%.
- Modeled best practices for sales and customer service.
Abbington Holladay - Food Service DirectorMurray , UT01/2015 - 05/2019
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Planned operations to effectively cover all needs while controlling costs and maximizing service.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Recruited top-notch employees for Food and Beverage Managers and Assistant Manager positions.
- Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in 6.5% food waste reduction.
- Hired and managed all kitchen staff.
- Oversaw food preparation and monitored safety protocols.
- Maximized quality assurance by completing frequent checks of line.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Motivated staff to perform at peak efficiency and quality.
- Set schedules for 160 staff by planning and designating shifts and hours.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Organized and oversaw food service training to educate employees on food safety, PNL training and overall productivity.
Ipic Entertainment - Executive Kitchen ManagerRedmond , WA03/2010 - 01/2015
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Hired and managed all kitchen staff.
- Oversaw food preparation and monitored safety protocols.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Motivated staff to perform at peak efficiency and quality.
- Purchased food and cultivated strong vendor relationships.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maximized quality assurance by completing frequent checks of line.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in 5% food waste reduction.
- Orchestrated positive customer experiences at all stages by overseeing every area of kitchen operations.
Skills
- Managerial finance
- Organized managerial style
- ServSafe Manager
- Developing managers
- Manager support
- Managerial background
- Skilled community-based case manager
Education
06/1991Howe Military AcademyCityHigh School Diploma
Johnson And Wales University CityAssociate of Arts: Culinary Arts
Certifications
- ServSafe
- ServSafe Proctor
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Resume Overview
School Attended
- Howe Military Academy
- Johnson And Wales University
Job Titles Held:
- District Manager
- Food Service Director
- Executive Kitchen Manager
Degrees
- High School Diploma
Associate of Arts : Culinary Arts
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