District Manager Resume Example Parkers Corporation

DISTRICT MANAGER

Professional Summary

Talented and energetic leader offering 29 years of experience in preparing and serving diverse foods. Fine dining expert with extensive food knowledge. Personable, responsible, and hardworking professional, documented strengths in building and maintaining relationships with diverse range of employees. Partnering with coworkers to promote engaged, empowering work culture. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Work History

Parkers Corporation - District Manager Savannah, GA 05/2019 - Current

Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches.
Met deadlines by proactively managing individual and team tasks and implementing daily processes.
Hired and led 12 managers and supervisors for convenient store organization.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Supervised 6 locations to enforce high-quality standards of operation.
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Built positive and productive relationships with store and field leadership.
Generated company-leading sales for the Charleston market by brainstorming and implementing new strategies.
Increased customer satisfaction scores by 6%.
Modeled best practices for sales and customer service.

Spinx - Food Service DirectorGreenville, SC01/2015 - 05/2019

Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Planned operations to effectively cover all needs while controlling costs and maximizing service.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Maintained sound financial footing by overseeing department profit, loss and budgeting.
Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Recruited top-notch employees for Food and Beverage Managers and Assistant Manager positions.
Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in 6.5% food waste reduction.
Hired and managed all kitchen staff.
Oversaw food preparation and monitored safety protocols.
Maximized quality assurance by completing frequent checks of line.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Motivated staff to perform at peak efficiency and quality.
Set schedules for 160 staff by planning and designating shifts and hours.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Organized and oversaw food service training to educate employees on food safety, PNL training and overall productivity.

Cheesecake Factory - Executive Kitchen ManagerCalabasas, CA03/2010 - 01/2015

Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Hired and managed all kitchen staff.
Oversaw food preparation and monitored safety protocols.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Motivated staff to perform at peak efficiency and quality.
Purchased food and cultivated strong vendor relationships.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maximized quality assurance by completing frequent checks of line.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in 5% food waste reduction.
Orchestrated positive customer experiences at all stages by overseeing every area of kitchen operations.

Skills

Managerial finance
Organized managerial style
ServSafe Manager
Developing managers

Manager support
Managerial background
Skilled community-based case manager

Education

06/1991Howe Military AcademyHowe, iNHigh School Diploma

Johnson And Wales University Charleston, SC Associate of Arts: Culinary Arts

Certifications

ServSafe
ServSafe Proctor

Resume Overview

Companies Worked For:

Parkers Corporation
Spinx
Cheesecake Factory

School Attended

Howe Military Academy
Johnson And Wales University

Job Titles Held:

District Manager
Food Service Director
Executive Kitchen Manager

Degrees

High School Diploma
Associate of Arts : Culinary Arts

District Manager Resume Example

Resume Score: 80%

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