district manager resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

  • Financial Management
  • Operations management
  • Contract Management
  • Business Development
  • Problem Anticipation and Resolution
  • Recruitment and Hiring
  • Presentation Development and Delivery
  • Payroll Administration and Timekeeping
Work History
District Manager, 12/2017 to Current
24 Hour Fitness Worldwide, Inc.Grand Prairie, TX,
  • P&L Management, $4M annual revenue.
  • Awarded Exceptional Performance Awards for revenue growth exceeding 5%, 2 years running
  • Sales, knowledge, & use of electronic security countermeasures
  • Scheduling and Scheduling concept application for over 4,000 hours per week.
  • Built positive and productive relationships with customers and field leadership/ employees.
  • Supervised twenty-five locations to enforce high-quality standards of operation.
  • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
  • Led targeted training programs to educate staff on company products, systems, and service expertise.
  • Oversaw 170 staff members' timekeeping entries and reports in Oracle based products.
Field Service Manager, 10/2016 to 12/2017
Canon Solutions AmericaNashville, TN,
  • Assessed operational needs and equipment availability to develop personnel schedules and assignments.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved security awareness by holding workshops for company employees.
  • Accident investigations and reports for workplace illnesses and injuries.
  • Managed over 50 customer and employee calls per day
  • Increased temporary sales to over $1,000,000
Security Site Supervisor, 09/2013 to 10/2016
Allied Universal SecuritySan Ramon, CA,
  • Wrote and submitted daily reports on security team operations.
  • Managed team schedules to provide effective security coverage for building needs.
  • Provided guidance to security staff on appropriate courses of action for diverse situations.
  • Removed unauthorized persons from facility grounds.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Developed and reviewed specifications for design and construction of security countermeasures
  • Lowest UBOT percentage for market, less than 1%
  • Led team of 10 guards in monitoring high volume of client employees and executives
Chief of Administration, 04/2009 to 09/2013
State Of DelawareMagnolia, DE,
  • Oversaw daily operations, reviewed reports and interacted with supervisors to exceeding planned revenue/ operational goals.
  • Executed business plan, achieving or exceeding established objectives.
  • Translated leadership team's ideas into functional plans.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Managed payroll data entry and processing for 50 employees to comply with predetermined company guidelines.
  • Recorded incident reports with detailed accounts of occurrences.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
: Business Administration, Expected in to Ivy Tech Community College of Indiana - Indianapolis, IN
  • Certificates: Business Administration & Applied Organizational Leadership Studies
High School Diploma: , Expected in 05/2006 to Thomas Carr Howe Academy - Indianapolis, IN,
  • Awarded National Sojourners
  • American Safety & Health - Instructor Trainer
  • Sheridan Police Department - Law Enforcement 40 Hour Pre-Basic
  • Federal Emergency Management Agency - ICS300, ICS400, IS0800, & IS2500
  • Securitas Advanced Certification Training - ACT I, II, & III - Professional Security Officer
  • Securitas Supervisor Development Series - Certified Security Supervisor Program
  • Securitas Security Management Program - Levels I, II, & III
  • Securitas Safe Driving Program - Certified Defensive Driver
  • VECTRA International - Electronics Industry Citizenship Coalition - Code of Conduct 5.0 & Validated Audit Process
  • Employment Learning Innovations, Inc. - Civil Treatment for Leaders

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Resume Overview

School Attended

  • Ivy Tech Community College of Indiana
  • Thomas Carr Howe Academy

Job Titles Held:

  • District Manager
  • Field Service Manager
  • Security Site Supervisor
  • Chief of Administration


  • Some College (No Degree)
  • High School Diploma

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