LiveCareer-Resume

district manager resume example with 6 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Results-driven Employee bringing demonstrated record of progressive growth and accomplishment in the Manufactured industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.

Skills
  • Sales orientation
  • Budgeting skills
  • Team building and motivation
  • Revenue generation
  • Capital improvement planning
  • Issue and conflict resolution
  • Work ethic
  • Project planning
  • Customer service
  • Supervision
  • Decision-making
  • Organization
  • Employee scheduling
Education and Training
Forest Hill High School Adult Education West Palm Beach, FL Expected in 05/2004 High School Diploma : - GPA :
Florida Career College -West Palm Beach West Palm Beach, FL, Expected in 10/2014 Medical Assistant Certification : Medical Assisting - GPA :
Experience
All Day Kitchens - District Manager
San Diego, CA, 03/2019 - 08/2019
  • Spearheaded growth initiatives to improve operational standards.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Cultivated positive rapport with associates and team leadership.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Reduced manager turnover rate by offering percentage of training through e-learning.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Returned Communities to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
Arthur J Gallagher & Co. - Regional Manager
Cleveland, TX, 08/2019 - 01/2021
  • Maximized branch revenue by optimizing daily operations.
  • Oversaw and managed 34+ employees in the regional.
  • Mentored and trained staff to define and exceed field sales objectives.
  • WPB Portfolio was over 2600 Manufactured homesites 13 communities from Start ,FL to Boynton Beach, Fl. . I was able to maintain and increase occupancy to 99% occupied.
  • Positively increased employee engagement to achieve the highest percentage in early 2019.
  • Able to supersede EOY NOI for the region consistently.
  • Served as a Bilingual interpreter as needed for training sessions for the company.
  • Handled human resource concerns and established plans to handle issues consistently and efficiently.
  • Cultivated and maintained solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
  • Acknowledged for being top performer in region, earning highest service satisfaction and sales ratings.
  • Earned recognition for being top region to earn highest sales and service satisfaction ratings.
  • Mentored and guided 11 general managers on proper processes and methodologies.
  • Managed diverse administrative, financial and documentation requirements.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Realigned procedures and daily protocols with changing business demands.
Sares-Regis Group - Community Manager
Sunnyvale, CA, 01/2015 - 03/2019
  • Controlled quality assurance practices by inspecting apartments and grounds to execute superior standards of cleanliness and aesthetic appearance.
  • Improved NOI through rent growth and expense management.
  • Performed regular inspections on all buildings, common areas and vacant units, identifying necessary repairs.
  • Mitigated regulatory risks by conducting community inspections to identify possible risks and follow through with plan to remove any liabilities.
  • Boosted tenant retention by addressing issues to achieve speedy resolution.
  • Tactfully settled neighborhood disputes with strong communication, negotiation and issue resolution skills.
  • Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
  • Automated office operations, managing client correspondence, record tracking, budgeting, and data communications.
  • Oversaw repairs and enhancements by working closely with maintenance staff.
  • Recommended property improvements based on detailed evaluations of current property conditions.
  • Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Drove tenant feedback to deliver information to management for corrective action.
  • Updated resident accounts with latest personal information and recent payments.
  • Saved money by operating community within budget.
  • Drove facility growth and increased resident morale by planning special activities.
  • Gathered information from residents and devised successful resolutions.
  • Strengthened traceability by developing organizational filing systems for confidential customer records, leases, and monthly leadership reports.
  • Ranked #1 for top revenue performance company-wide in with in the 1st year of employment.
  • Achieved 0 delinquency at the largest asset in the WPB region 484 homesites in 03/2019.
Accomplishments
  • 2015-2016: I was able to consecutively end a 18 month streak of 0 delinquency at a family park community of 266 homesites.
  • 2019: I was able to achieve 0 delinquency for the largest community in the region as a CM 484 family park 484 homesites.
  • Awarded Peer Trainer within the 1st year as a community manager.
  • Jan. 2019- Achieved the highest employee engagement numbers in the company nationwide.

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Resume Overview

School Attended

  • Forest Hill High School Adult Education
  • Florida Career College -West Palm Beach

Job Titles Held:

  • District Manager
  • Regional Manager
  • Community Manager

Degrees

  • High School Diploma
  • Medical Assistant Certification

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