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District Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated Multi-Unit Leader with extensive experience directing operations, sales, and staffing for numerous locations throughout district. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenues.

Motivated professional and driven problem solver. Brings 11 years of experience in multi-init leadership role and 19 years of managing large teams. Offers outstanding attention to detail and process coordination.

Results-driven leader bringing demonstrated record of progressive growth and accomplishment in industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities through Company processes/operations/store presentation.

Skills
  • Sales oriented
  • Budgeting
  • Revenue generation
  • Team building and motivation
  • Microsoft Office
  • Supervision
  • Organization
  • Communications
  • Planning and coordination
  • Operational improvement
  • Problem resolution
  • Team building
  • Process improvement
  • Project organization
  • MS Office
  • Customer service
  • Team management
  • Inventory management
Education and Training
Tennessee Technological University Cookeville, TN Expected in : Industrial Engineering - GPA :
Experience
At&T Portables - District Manager
Indian Trail, NC, 10/2009 - Current
  • Lead 9-16 locations sales performance and data trends over the last 11 years to improve underperforming areas.
  • Manage growth initiatives to improve operational standards.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Oversaw store merchandising, brand exposure and product availability,.
  • Managed business expansion, and revenue development, opening 9 locations in new markets.
  • Collaborated with Store Support Center partners including Regional VP to improve performance and grow sales.
  • Cultivated positive rapport with associates and team leadership.
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Oversaw quality of operations of 24 total locations throughout 2 separate regions during time in position.
  • Acted as Mentor for multiple newly promoted multi-unit peers during time in position.
  • Captain of several Regional Sales and Operational objectives to assist Team with improvement and execution.
  • Completed Advanced Leadership Program in 2012.
  • Active participant in the TVS program and Continuous Improvement Leader in Field.
Lvmh - Store Manager
Beachwood, OH, 09/2007 - 10/2009
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Worked closely with District Manager and Support Center partners to formulate and build store brand and strategy.
  • Supported management in exceeding customer service and quality standards.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Addressed customer inquiries and resolved complaints.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Enforced adherence to policies, standards and security protocols.
  • Acted as District Training Manager and Inventory Audit Manager.
  • Participated and led Company Investor walks, Executive visits, and Vendor/Merchandising workshops.
Moncler S.P.A. - Store Manager
Seattle, WA, 06/2004 - 09/2007
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Hired, trained and managed team of 125-170 associates, including evaluating performance and enforcing disciplinary actions.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Worked closely with District Manager and District Operations/Employee Relations/Asset Protection departments to formulate and build store brand and strategy.
  • Partnered with District Managers to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Collaborated with Human Resources Manager to recruit and develop personnel and cultivate top performance.
  • Assumed positions of associate and assistant manager before promotion to store manager.
  • Oversaw inventory management to minimize waste.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Addressed customer inquiries and resolved complaints.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll. Managed Stores with 25mil-80mil annual revenue.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
Additional Information

I have been very fortunate to participate and develop in an extreme period of growth for the Company. During my time as a Multi-Unit Leader, I have been privileged to provide Servant Leadership to 24 different Locations. Completed Advanced Leadership Program and participated as a Continuous Improvement Leader in the field(TVS). Very detail oriented with an emphasis on Process/Operations execution and clear communication. I have a strong dedication to living our Mission and Values and Leading by Example with our teams.

My goals are to continue Growth and Promotion of the Brand by ensuring we are the Dependable Supplier for our Customers and Communities. I strive to improve as a Leader and seek new opportunities to further enhance the Tractor Supply Brand.

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Resume Strength

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  • Measurable Results
  • Personalization
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  • Target Job
  • Typos

Resume Overview

School Attended
  • Tennessee Technological University
Job Titles Held:
  • District Manager
  • Store Manager
  • Store Manager
Degrees
  • Some College (No Degree)

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