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District Manager Resume Example

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DISTRICT MANAGER
Summary
CAREER OBJECTIVES To obtain a challenging and rewarding career that will best utilize my business and supervisory skills.
Skills
  • Budgeting Problem Solving / Decision Making
  • Customer Focus Recruiting
  • Loss Prevention Results Driven
  • Merchandising Staffing / Scheduling
  • Payroll Strong Organizational Skills
  • Performance Management Training / Coaching
  • Accounting, Policies
  • Budgeting, Problem Solving
  • Budget, Progress
  • Cash register, Promotion
  • Coach, Quality
  • Coaching, Recruiting
  • Cost analysis, Reporting
  • Customer, Safety
  • Sservice, Sales
  • Customer service, Scheduling
  • Decision Making, Schematics
  • Delivery, SMs
  • Direction, Staffing
  • Financial, Supervision
  • Firing, Training programs
  • Focus
  • Functional
  • Hiring
  • Image
  • Inventory management
  • Inventory
  • Leadership
  • Law
  • Loss Prevention
  • Managing
  • Merchandising
  • Modeling
  • Operations management
  • Strong Organizational Skills
  • Organizational
  • Page 2
  • Payroll
  • Peak
  • Performance Management
Experience
Company Name | City, StateDistrict Manager10/2015 - 09/2018
  • Manage and develop District Support/Store Managers for future growth by providing training, development and advice to Store Managers using Family Dollar Training programs to ensure store operating standards (customer service, loss prevention, Inventory management, merchandising, safety, etc.) are consistently met.
  • Manage, oversee, hire, fire, coach, counsel and motivate direct reports in assigned district.
  • Meet and/or exceed organizational goals related to sales, profitability, and operating costs for assigned district.
  • Provide active, directional leadership to direct reports through development and implementation of programs and operating goals aimed at creating a positive work environment and a team-friendly focus.
  • Motivate and empower direct reports to achieve peak productivity and performance through increased autonomy and decision making responsibility as appropriate.
  • Assist Stores Managers with coordinating and evaluating the merchandising, operational, and expense control programs.
  • Act as liaison between Store Managers and functional departments throughout the organization in obtaining resources, removing obstacles and providing information.
  • Provide necessary reporting and analysis to Operations management on a regular basis.
  • Train, coach and develop Store Managers in appropriate staffing levels for current and projected needs through use of established programs.
  • Development of direct reports through succession planning process and tools.
  • Manage operations budget.
  • Review and interpret financial and operational information as appropriate.
  • Coordinate periodic financial and/or operational analyses and prepares financial/business reports for Store Operations on a regular basis.
  • Follow and assure the implementation of all Company Policies and Procedures.
Company Name | City, StateAssistant District Manager04/2015 - 10/2015
  • Train, coach and develop Store Managers using Family Dollar Training programs to ensure stores operating standards (customer service, loss prevention, inventory management, merchandising, safety, etc.) are consistently met so that Store Managers may exceed their operational goals as related to sales, profitability and expenses.
  • Manage, oversee, hire, fire, coach, counsel and motivate two or more Store Managers.
  • Assist in sourcing, recruiting, selecting and developing diverse talent for the District Manager's direct reports.
  • Make recommendations to the District Manager regarding the hiring, firing, and promotion of the District Manager's direct reports.
  • Assist the District Manager in evaluating the performance of the District Manager's direct reports.
  • Assist the District Manager in managing operational budget levels for stores taking into account shrink, program compliance (Every Store Visit, Door to Shelf, etc.), store scheduling resources and other factors.
  • Assist the District Manager in developing and implementing short and long term goals, objectives and operating procedures according to area needs.
  • Follow and assure the implementation of all Company Policies and Procedures.
Company Name | City, StateStore Manager10/2011 - 04/2015
  • Exhibit and provide leadership, direction and supervision to all store ASMs and CSRs at all times.
  • Supervise, train, develop and oversee the training and development of ASMs and CSRs.
  • This includes their training on Family Dollar operating practices and procedures.
  • Must be able to effectively apply, communicate and explain all standards/procedures to ASMs and CSRs.
  • Marsha Herring Page 2 Ensure ASMs and CSR greet and assist customers in a positive, approachable manner.
  • Assure that all customer inquiries and concerns are answered or resolved and is available at all times to Team Members and customers to address issues, as needed.
  • Supervise ASMs and CSRs regarding appropriate steps to maintain a clean, well-stocked store for customers.
  • Model and ensure ASMs and CSRs maintain a positive image to customers and community.
  • Responsible for managing the Door-to-Shelf Program and ensuring all merchandise from delivery truck is unloaded, organized and merchandised per Company Planner/Schematics as applied and implemented for that store.
  • Responsible for managing and maintaining all store business records including, payroll, scheduling, vendor delivery and accounting and inventory records, as well as cash register deposits/receipts.
  • Responsible for managing and controlling all store assets, including all inventories, cash and other monies.
  • Responsible for all ordering of merchandise using cycle counts to ensure in-stock representation.
  • Manage loss prevention by maintaining a visible management presence in the store and modeling respectful customer service to the community.
  • Manage the budget of the store, including labor budget to assure that ASMs and CSRs are scheduled, do perform and report all hours worked including a minimum of 80 hours of work per week.
  • Implement and assure compliance by all store Team Members with all Company policies and procedures.
  • Perform all duties necessary for the effective and profitable operation of the store.
  • Assure that all operations of the store, including all employment practices, are in compliance with Company policy and state and federal law (i.e.
  • The posting of required EEO information.).
Company Name | City, StateUnit Director07/2009 - 10/2011
  • Provide exceptional customer service Maintain a sanitary environment Receive and process inventory Perform weekly inventories Insure quality product Source, interview and hire candidates Train others by company policies Maintain employee records Manage 50+ employees and supervise multiple units Assign daily duties Examine food cost analysis report.
Education and Training
McIntosh CollegeAssociates Degree in Accounting1995
Dover High SchoolDiploma1993
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Resume Overview

School Attended

  • McIntosh College
  • Dover High School

Job Titles Held:

  • District Manager
  • Assistant District Manager
  • Store Manager
  • Unit Director

Degrees

  • Associates Degree in Accounting
    Diploma

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