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District Manager Resume Example

Resume Score: 80%

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DISTRICT MANAGER
Professional Summary

Performance-oriented Leader offering exceptional record of achievement throughout 15+ year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Hiring and recruiting Adept at analyzing business operations and identifying areas of improvement. Forward-thinking Manager with [Number] years of project management experience in manufacturing environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Key Expertise
  • Staff Recruiting
  • Consulting
  • Staff Development
  • Staff Management
  • Budgeting
  • Sales
  • Inventory Control
  • Scheduling
  • Marketing Campaigns
  • Financial Reporting
  • Business Development
  • Purchasing
  • Performance Appraisals
  • Business Planning
  • Quality Management
  • Store Management
  • Cash Flow Analysis
  • Market Strategy
  • Food Safety
  • Succession Planning
  • Performance Management
  • Product Knowledge
Professional Experience
District Manager, 05/2013 to Current
Rent-A-Center – Joliet, IL
  • Drove sales for [Number] stores in district, generating $[Amount] in annual volume.
  • Produced [Type] and [Type] reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Increased sales revenues to $[Amount] for [Type] services by leveraging effective negotiating skills.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Held weekly meetings with [Job title]s to identify techniques to overcome sales obstacles.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Built positive and productive relationships with store and field leadership.
  • Forecasted sales of $[Amount] and set successful policies to achieve [Number]% of objective.
  • Created various selling and merchandising programs impacting bottom line performance.
  • Negotiated long-term contract renewals with sales affiliates and franchise owners.
  • Generated $[Amount] in annual sales through [Action] and [Action].
  • Hired and led [Number] managers and supervisors for [Type] organization.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Improved operational standards, personnel moves, and merchandising strategies.
  • Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
  • Increased customer satisfaction scores by [Number]%.
  • Generated company-leading sales for [Location] by brainstorming and implementing new strategies.
  • Exceeded sales targets [Number]% with motivational approaches focused on continuous improvement and strategic goal attainment.
  • Supervised [Number] locations to enforce high-quality standards of operation.
Store Manager, 08/2011 to 05/2013
Wendy's Co – Naperville, IL
  • Engaged and interacted with customers to create positive dining experiences and drive revenue growth.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Approved regular payroll submissions for [Number] employees within [Software].
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Oversaw daily operations of [Type] start-up, including staffing and training, [Type] compliance, inventory control and financial functions.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of [Job Title]s.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Increased profits through effective [Type] training and troubleshooting profit loss areas.
  • Established succession planning by training and mentoring [Number] associates into leadership positions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Boosted sales by [Number]% by effectively cultivating customer rapport and delivering superior customer service.
Store Manager, 05/2010 to 08/2011
Rent-A-Center – Crest Hill, IL
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained new employees on proper protocols and customer service standards.
  • Resolved customer service issues promptly.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Supervised and effectively trained [Number] employees to decrease process lags and boost productivity.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Store Manager, 02/2006 to 05/2010
Taco John's International Inc. – Bradley, IL
  • Engaged and interacted with customers to create positive dining experiences and drive revenue growth.
  • Completed quarterly profit and loss performance reports.
  • Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
  • Instructed staff on appropriately handling difficult and complicated sales and unhappy customers by implementing [Type] training and encouraging use of [Type] and [Type] skills.
  • Boosted sales by [Number]% by effectively cultivating customer rapport and delivering superior customer service.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of [Job Title]s.
  • Hired, trained and evaluated personnel for entry level and management positions.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
Education
Bachelor of Science: Business Administration, Expected in 01/2022
Lewis University - Romeoville, IL
Technical / Computer Skills
  • ADP
  • Internet Explorer
  • Microsoft Office
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies WorkedFor:

  • Rent-A-Center
  • Wendy's Co
  • Taco John's International Inc.

School Attended

  • Lewis University

Job Titles Held:

  • District Manager
  • Store Manager

Degrees

  • Bachelor of Science : Business Administration , Expected in 01/2022

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