Driven and highly accomplished professional with proven success directing profitable retail operations, consistently maintaining substantial sales growth and exceptional overall performance.
Versatile and results-driven retail management professional highly skilled in planning and spearheading effective district and store operations, ensuring improved sales performance and upholding the highest standards of quality and customer service. Maximize profitability through closely monitoring financial performance and consumer trends and developing strategies to drive increased sales. Exceptional leadership skills; build and direct high-performance teams, to include coaching and developing management teams. Effectively manage multi million- dollar inventory, including consistent shrink reduction.
Oversee operations for 21 stores in Youngstown area with $35M in yearly sales and 200 employees. Monitor district P&L and sales performance, developing and implementing strategies to achieve corporate goals. Manage $5.5M in weekly inventory and coordinate effective shrink control. Plan and coordinate cost-effective staffing. Evaluate store conditions and uphold company standards. Train and coach new store and district managers.
Mentored and coached district manager in Philadelphia area. Accomplished goals to improve store conditions and truck processing.
Oversaw operations for 12 districts / 200 stores in Louisville, KY with $375M in yearly sales and 2000 employees. Monitored region P&L and sales performance, developed and implemented strategies to achieve corporate goals.
Traveled stores in Nashville, TN, Indianapolis, IN and Elizabethtown, KY to analyze store manager role in day-to-day processes, for work simplification. Presented all findings and time-studies to corporate executive team. Streamlining initiatives saved labor hours and lessened store manager workload.
Oversaw operations for 6 districts / 120 stores in Northeast Ohio with $250M in yearly sales and 1200 employees. Monitored region P&L and sales performance, developed and implemented strategies to achieve corporate goals.
Managed daily operations for location with $60M in yearly sales, to include planning schedules and directing 300 employees. Oversaw planning and ordering of regular and special merchandise. Managing inventory and implementing seasonal merchandising. Oversaw customer service, to include resolving escalated issues. Managed budget and financial performance, as well as internal shrink prevention.
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