LiveCareer-Resume

district manager resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Over 10 years of key leadership within retail sales, providing outstanding team management, marketing strategies, store expansion, financial oversight and believe in excellent customer service. Proven success in designing key strategies to increase revenue, institute loss prevention, deliver managerial staff training and oversee operations within multiple locations. Maintains a positive focus and logical decision making in high pressure situation. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Sales orientation
  • Budgeting skills
  • Employee scheduling
  • Team building and motivation
  • Revenue generation
  • Contract development and management
  • Capital improvement planning
  • Brand management
  • Key accounts and territory management
  • Lead generation
  • Systems and automation applications
  • Customer service
  • Reliable and trustworthy
  • Team building
  • Microsoft Office
  • Organizational skills
  • Data management
  • Leadership
Education and Training
Delhi Institute of Management Studies New Delhi, Expected in 03/2010 MBA : Human Resources And Finnance - GPA :
Deshbandhu College , Expected in 03/2007 Graduate : - GPA :
Experience
Dick's Sporting Goods Inc - District Manager
Newport News, VA, 02/2018 - 06/2021
  • PASSPORT / RUBBY / 7 MD WITH 7- EXCEL UNIVERSITY CERTIFICATE, Manages sales and operations.
  • Oversees preparation of merchandise placement and displays.
  • Works with both vendors and store managers to ensure adequate merchandise and stock of that merchandise.
  • Collaborates with store managers on issues of store cleanliness, maintenance, employee hiring, etc.
  • Ensures compliance with company policies/procedures.
  • Develops short- and long-term goals for area of responsibility.
  • Maintains costs including payroll budget.
  • Handles all employee relations issues.
  • Manages all loss prevention activities.
  • Team Management:.
  • Leads and provides guidance to Store Managers.
  • Ensures performance standards are maintained to ensure efficiency and quality.
  • Provides training and staff development with company objectives in mind.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Cultivated positive rapport with associates and team leadership.
Planet Fitness Inc. - Area Manager
Jackson, MI, 02/2011 - 02/2017
  • Supervised 4 Store manager with 45 employees, ensuring optimal productivity.
  • Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
  • Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
  • Supervised business functions, employee staffing, customer retention and financial accountability for all stores.
  • Revitalized underperforming teams and transformed profitability and productivity through targeted training.
  • Evaluated schedules, orders and forecasts to plan processes and meet timetables.
  • Inspected production, quality control and maintenance reports to detect and address production problems.
  • Boosted team morale and overall revenues by creating and implementing sales contests.
  • Managed department resources to maximize efficiency and achieve production targets.
Jeffreym Consulting - Manager of Business Development and Sales
Seattle, WA, 12/2011 - 12/2014
  • Handling three gas station for more than 25 employees located in Georgia & Florida.
  • Managed the Back Office, generated and dispatched daily reports to the main office.
  • Responsible for receiving and checking the accuracy and inspection all deliveries.
  • Recruited and trained new employees to and above company standard.
  • Merchandising cases from the back room to the sales floor, filling display units or shelves with products.
  • Ensures LP Audits.
  • Performs surveillance investigations across network.
  • Frequent travel to other store locations.
  • Performs spot check audits at retail operating sites.
  • Maintained professional network of potential clients and business opportunities.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Developed and implemented new sales strategies to update product lines.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Achieved company growth for several consecutive years through market expansion and sales.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Supported all sales team members to drive growth and development.
TELEPERFORMANCE - Business Planner
City, STATE, 12/2008 - 12/2011
  • Created successful project proposal and developed project mitigation plan.
  • Led projects teams.
  • Internal and external, to achieve project defined milestone and deliverables.
  • Identified major stakeholders and created governance and communication plan.
  • Build and maintain client relationships with direct and indirect stakeholders, including upper management level.
  • Developed strategies based on market behavior by tracking industry trends and using available market intelligence.
  • Devised and implemented business plans for operational strategies, development and maintenance.
  • Developed and implemented business plans for each year and quarter.
  • Analyzed costs, pricing, variable contributions, sales results and company's actual performance compared to business plans.
  • Developed and implemented tools, training and frameworks to enable department to build and enhance business continuity plans.
  • Provided guidance and leadership to plan owners and administrators to support operational and business functions.
  • Developed business continuity programs, procedures and contingency plans based on risk approach and proposed solutions to monitor, evaluate and enable resolution of safety and continuity of operations compliance.
  • Prepared and submitted positions and information response to enable business to maintain critical operations in event of major disruptions.
  • Analyzed corporate intelligence data to identify threats to asset security.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Applied consistent risk analysis, mitigation and management principles and practices throughout organization to support team and enterprise objectives.
Languages
English :
Full Professional
Negotiated :
Hindi :
Full Professional
Negotiated :
Urdu :
Full Professional
Negotiated :
Punjabi :
Professional
Negotiated :

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Resume Overview

School Attended

  • Delhi Institute of Management Studies
  • Deshbandhu College

Job Titles Held:

  • District Manager
  • Area Manager
  • Manager of Business Development and Sales
  • Business Planner

Degrees

  • MBA
  • Graduate

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