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District Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs in the financial industry. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.

Seeking a new career where my extensive skill set can be utilized in contributing to the perfection of the job performance and overall business success.

Skills
  • Staff Management
  • Business administration
  • Financial Management
  • Strategic planning
  • Budgeting
  • Sales and marketing
  • Exceptional written and verbal communication skills
  • Leadership skills
  • Excellent attention to detail
  • Solid organizational skills
  • Proven ability to work with internal management staff, clients and vendors
  • Strong capability for managing multiple priorities
  • Self Motivated/Proactive
  • Pleasant professional demeanor
Work History
08/2015 to 06/2021 District Manager Fedex | Pensacola, FL,
  • Exceeded sales targets with motivational approaches focused on continuous improvement and strategic goal attainment.
  • Boosted bottom-line profits by devising and optimizing effective sales, goal setting while regularly reviewing progress.
  • Oversee budgets and operating expenses of branches.
  • Coordinated strategies for improving performance and growing circulation volumes and sales.
  • Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits and legislative regulations.
  • Improved operational standards, personnel moves, and merchandising strategies.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Managed and motivated sales team to increase revenue year over year.
  • Located, hired, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Supervised 9-15 locations to enforce high-quality standards of operation.
  • Hired and led 9-15 managers and 9-18 account specialists for each location.
  • Assigns duties to employees and frequently examine their work for accuracy, neatness, timeliness.
  • Discipline employees that fail to comply with Company policies and procedures or fail to satisfactorily perform duties of job.
  • Modeled best practices for sales and customer service.
04/2011 to 08/2015 Branch Manager Dairy Farmers Of America | Las Vegas, NV,
  • Ensure that all team members are at work on time, have proper time off for lunch and other necessary times and that working hours are observed carefully and recorded accurately.
  • Provide on-site day-to-day management and supervision of branch employees.
  • Maintains efficiency by training new employees and developing their skills and understanding of company policies and all phases of branch operations, procedures and laws governing consumer finance business.
  • Exercise judgment and discretion in making decisions affecting employees performance of branch offices and keep District Manager up to date on overall performance of branch.
  • Create and maintain branch solvency by control of assets, proper credit extension, including proper follow up and handling of past due accounts.
  • Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
  • Prepare reports as required by management verifying that they are on time and accurate and acknowledging receipt of all correspondence from Branch Service Center that requires response.
  • Maintain good customer relations, which includes:
  • Having satisfied customers is what will make branch successful, which requires effective teamwork and communication to meet customer needs.
  • Lead by example and manage employees in branch.
  • Approve and close all new loans and assist employees, as necessary, with closing loans.
  • Maintain internal audits to satisfactory or better.
  • Handle all serious customer issues that require management assistance.
  • Keep expenses within acceptable ranges.
  • Promote all products.
  • Follow all policies, guidelines and rules as spelled out in Operations Manual and Team Member Handbook and ensure that employees similarly follow all policies, guidelines and rules.
01/2010 to 04/2011 Assistant Manager/Account Specialist World Acceptance Corporation | City, STATE,
  • Providing excellent customer service by assisting customers on phone and in office with questions, concerns, and product availability.
  • Preparing loan documents and managing application process.
  • Providing quick and friendly customer service in taking and posting loan payments.
  • Contacting customers to help them get back on track if they have overdue payments.
  • Working with Management to maintain branch operating standards.
  • Maintaining customer relationships and keeping in contact with our customers regarding their loan status.
  • Train under Management to interim store alone and to promote to branch manager in future.
Education
Expected in | General Studies Sauk Valley Community College, Dixon, IL GPA:
Expected in 05/2008 High School Diploma | Sterling High School, Sterling, IL, GPA:

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Resume Overview

School Attended
  • Sauk Valley Community College
  • Sterling High School
Job Titles Held:
  • District Manager
  • Branch Manager
  • Assistant Manager/Account Specialist
Degrees
  • High School Diploma