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District Manager Resume Example

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DISTRICT MANAGER
Professional Summary

Highly dedicated, hardworking and motivated individual with extensive restaurant management, daily planning, staff training and development experience. Driven and proactive management professional with over 7 years of experience in team leadership in the restaurant and hospitality industries, well-versed in increasing profitability by repositioning bottom producing stores. Adept at analyzing business operations and identifying areas of improvement. Oversaw and optimized operations for multiple restaurant locations. Flexible, results-oriented manager with exceptional communication skills, offering focused leadership and restaurant operations knowledge to drive profitability. Responsible management professional, well-versed in setting direction for work areas and ensuring quality and accuracy of work performance within multiple stores.

Skills
  • Inventory management
  • Cost control
  • Strong communication skills
  • Customer Service
  • Forecasting and planning
  • Recruitment and Marketing Techniques
  • Teamwork / Collaboration
  • Project management
  • Leadership skills development
  • Financial budgeting and reporting
  • Trend analysis
  • Supply ordering
  • Recruiting and Hiring
  • Operational improvement
Work History
Quality Assurance Tech, 08/2006 to 08/2007
Dairy Farmers Of America
  • Discarded and rejected products, materials and equipment that did not meet specifications
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded
  • Monitored production operations for compliance with specifications and promptly reported defects
  • Collected samples during production and tested randomly to determine in-process product quality
  • Routinely checked measuring equipment to resolve testing problems
  • Presented clear, organized data in graphs, charts, tables and written reports
  • Inspected outbound shipments and conducted random sampling to ensure product quality
  • Maintained a high standard of workmanship by using only approved data, materials, tools and test equipment
General Manager, 01/2014 to 12/2017
Saltchuk – Mcallen , HI
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
  • Identified and capitalized on community business opportunities with effective networking
  • Enforced quality assurance protocols to deliver ideal customer experiences
  • Maintained organized, safe and clean restaurant facility to keep productivity high and maximize customer satisfaction
  • Trained, coached and mentored staff to ensure smooth adoption of new training program
Training Manager, 11/2015 to 12/2017
Brookfield Properties - Multifamily – Kailua Kona , PA
  • Tested all training software and hardware prior to commencing training programs
  • Trained staff during demonstrations, meetings, conferences and workshops
  • Led daily, weekly and monthly coaching, counseling and feedback sessions
  • Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance
  • Communicated all learning and performance objectives, schedules and training assessments to corporate
  • Developed departmental systems and procedures to better align workflow processes
  • Evaluated success of training programs and recommended improvements to the corporate office to enhance effectiveness
  • Directed training programs and development paths for managers and supervisors
  • Researched and obtained relevant course materials to achieve training objectives
  • Implemented new learning strategies depending upon employees' skill levels
District Manager, 12/2017 to Current
Fedex – FL
  • Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs
  • Produced ms excel reports outlining financial data to assist management with making strategic plans and operational decisions
  • Met deadlines by proactively managing individual and team tasks and implementing effective processes
  • Frequently consult with restaurant owner/Operator to help meet monthly and quarterly goals
  • Contribute to team inititiative to improve team performance
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
  • Supervised multiple locations to ensure high-quality standards of operation
  • Hired and led over 15 managers and supervisors for a restaurant organization
  • Improved operational standards, personnel moves, and merchandising strategies
  • Held weekly meetings with General Managers to identify techniques to overcome sales obstacles
  • Modeled best practices for sales and customer service
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team
  • Developed and implemented biannual professional development plans
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
  • Promoted positive customer experience through day-to-day supervision and management of restaurant facility
  • Drive year-over-year business growth while leading operations, strategic vision and long-range planning
  • Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs
Education
Bachelor of Science: Biochemistry, 06/2007
Federal University of Technology
Certifications
  • IHOP 201 and 202 Restaurant Manager certification
  • Certified Training Manager for IHOP
  • SERVSAFE Certification
Accomplishments
  • Organized and generated payroll for over 150 employees.
  • Achieved the first ever 100% inspection score for the franchise organization.
  • Transformed a C-rated store into an A-rated training store within six months.
  • Reduced food costs by 2% by implementing efficient and accurate inventory procedures
  • Achieved an A-rated franchise organization by improving restaurant operations for all stores.
Training and Certificates
  • Trained in IHOP 201 and 202
  • Certified Management Trainer
  • Servsafe Certification
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How this resume score could be improved?

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85Good
Resume Strength
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Resume Overview

School Attended

  • Federal University of Technology

Job Titles Held:

  • Quality Assurance Tech
  • General Manager
  • Training Manager
  • District Manager

Degrees

  • Bachelor of Science : Biochemistry , 06/2007

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