District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Driven management professional well-versed in increasing profitability by repositioning bottom producing stores through upselling of personalized products. Adept at analyzing business operations and identifying areas of improvement.
Responsible management professional well-versed in setting direction for work areas and ensuring quality and accuracy of work performance within multiple stores. Skilled at creating innovative and eye-catching merchandise displays to boost income.
Skills
Staff Recruiting
Sales
Budgeting
Scheduling
Inventory Control
Staff Development
Staff Management
Business Operations
Employee Training
Employee Retention
Inventory Maintenance
Business Development
Purchasing
Performance Appraisals
Store Operations
Quality Management
Cash Flow Analysis
Training Programs
Product Knowledge
Food Safety
Performance Management
Education
Southwestern Illinois CollegeBelleville, ILExpected in 05/2001 ā āAssociate Degree In Business Management :Business Administration And Management - GPA:
Penn Foster CollegeScottsdale, AZExpected in 05/2016 ā āBachelor Of Business Management :Business Administration And Management - GPA:
Work History
Firehouse Subs - District Manager Watertown, SD, 08/2020 - Current
Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
Improved operational standards, personnel moves, and merchandising strategies.
Led targeted training programs to educate staff on product benefits and service capabilities.
Managed and motivated sales team to increase revenue 14% in 90 days.
Developed eight locations from scratch by leveraging proactive leadership approaches and sound business acumen.
Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
Met deadlines by proactively managing individual and team tasks and implementing development processes.
Hired and led twelve managers and supervisors for quick service restaurant.
Exceeded sales targets 10% with motivational approaches focused on continuous improvement and strategic goal attainment.
Supervised eight locations to enforce high-quality standards of operation.
Modeled best practices for sales and customer service.
Built positive and productive relationships with store and field leadership.
Held weekly meetings with Restaurant General Managers to identify techniques to overcome sales obstacles.
Service Linen - US Navy Reservist Clackamas, OR, 11/2016 - Current
Assisted with project planning and execution of research.
Completed minor preventative maintenance and mechanical repairs on equipment.
Completed training for Construction Electrician position with honors.
Lead a group of seventeen sailors on several projects.
Resolution of Res-pay opportunities through consistency and education.
PopeyesĀ® Louisana Kitchen - General Manager City, STATE, 02/2020 - 07/2020
Supported regulatory compliance by overseeing all audits to verify protocol adherence.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Reduced corporate risk by managing shrink processes and controlling inventory levels.
Burger King - NRO Project Manager/Training and Development Coor City, STATE, 01/2017 - 10/2019
Assessed skill gaps for employees in management department and developed training courses to meet identified needs.
Managed new employee orientation training process for more than 87 employees each year.
Delivered new employee onboarding and training sessions via Peoplesoft and RTI.
Reviewed and edited all training materials for accuracy and company policy compliance.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Coordinated ongoing technical training and personal development classes for staff members.
Directed training programs and development paths for managers and supervisors.
Trained staff during demonstrations, meetings, conferences and workshops.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Created in-depth training manual for all employees.
Led daily, weekly and monthly coaching, counseling and feedback sessions.
Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
Exceptional multi-task skills, leading four certified training restaurants, opening multiple locations within days of one another, developing a team of well trained new restaurant opening managers, trained 34 General Managers and Assistant Managers.
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