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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
District Manager offering exceptional analytical, problem-solving and interpersonal skills. Seeks a position in logistics management offering challenging growth opportunities in a fast-paced professional environment.
Skills
  • Expense control
  • Materials accountability
  • Training and development
  • Natural mentor
  • Process improvement
  • Deadline-driven
  • Project management
  • Excellent time management
  • Skilled multi-tasker
  • Microsoft Office
  • Proactive
Work History
03/2008 to 09/2014
District Manager Aramark Corp. Paoli, PA,
  • Defined appropriate metrics and measurements to drive results.
  • Completed and followed up on all registration and traffic.
  • Documents which I was able to cut Safety incident's in half within a year.
  • Forwarded client-related quality and service issues to the appropriate Operations Managers for resolution.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and my immediate supervisor.
  • Negotiated contact returns between origin and interim transportation departments.
  • Monitored shipments to guarantee on-time delivery.
  • Drafted 15 reports each week, quarter and year to present accomplishments and progress to VP of Operations.
  • Acted as a liaison between logistics, carriers and customers.
  • Manually created shipments, assigned carriers and dispatched shipments.
  • Oversaw scheduling for the day-to-day activities of 96 transportation employees.
  • Was in charge of combining 2 other facilities into one major hub and was able to cut cost by 15% by closing these facilities down for that area.
  • Determined the most cost-effective procedures and routes for shipments.
  • Translated business needs and priorities into actionable logistics strategies.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Took corrective action in the case of accidents and delays to minimize extra expenses.
  • Presented carrier-performance metrics and monthly costs reports to executive team.
  • Supervised the work of 96 transportation personnel.
  • Prioritized order security, accuracy and on-time pickup and delivery.
  • Coached 65 other employees and assisted with quarterly performance reviews.
  • Updated the database with changes in carrier status.
  • Received all imported goods and checked product condition and count.
  • Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.
  • Oversaw return and exchange processes from customer to supplier.
  • Recommended investments in technology, capital, equipment systems and other assets to improve service quality.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements.
02/2006 to 03/2008
Industrial Engineer Mckesson Corporation Usa, AK,
  • I initiated product requirements and I made sure they were met.
  • Solved production problems that might have arisen within the.
  • Organization, Traveled to different locations of interest to Develop control systems that would help in analysis of cost and planning of finances such as Route restructuring, Sorting procedures, Driver processes, was able to bring the overall Company's productivity up by 25% in turn reducing Overtime.
  • Determine and implement Ideal locations for new plans.
  • Monitor the general flow of four District Operations- Dallas, Plano, Houston, San Antonio.
  • Establish programs of work measurements in order to guarantee fulfillment of targets and deadlines, determine how best to use the workforce to achieve maximum productivity, Give recommendations on how to improve productivity, communicate with staff and District Management on ways of implementing the plans and the recommendations that I would come up with.
  • Determined the most cost-effective procedures and routes for shipments.
  • Translated business needs and priorities into actionable logistics strategies.
  • Gathered, logged and monitored all shipping data.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Took corrective action in the case of accidents and delays to minimize extra expenses.
  • Managed shipment schedules to maximize productivity and cut costs.
  • Monitored the workshop work flow for various employees.
  • Reviewed and analyzed data from companies in non-competing industries to amass strategic insight.
  • Presented carrier-performance metrics and monthly costs reports to executive team.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.
  • Prioritized order security, accuracy and on-time pickup and delivery.
  • Coached 100 other employees and assisted with quarterly performance reviews.
  • Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.
05/1997 to 02/2006
Operations Manager C&S Family Of Companies Orlando, FL,

  • Lead, educate and develop company employees.
  • Supervise and direct employee work and monitor employee performance, including administration of discipline as appropriate.
  • Be accessible to all areas of the dock and straight trucks.
  • Plan daily manpower needs and set schedules to insure customers freight is delivered and picked up timely and damage free.
  • Communicate with dispatch at various terminals and with dock employees to coordinate the movement of Trucks and freight.
  • Develop plans for distributing break loads to achieve cut time goals.
  • Monitor service freight and insure cut time compliance.
  • Monitor and analyze opportunities to cut cost and improve efficiencies.
  • Assist customers with rate quotes, claim information and setting appointments.
  • Monitor actual performance data and gather information for reporting.
  • Communicate with account Manager to insure customer's and Company's needs are met.
  • Identify freight movement and incorrect weight and classification.
  • Conduct pre- shift meetings and provide education to employees as necessary.
  • Perform administrative functions such as printing delivery receipts, manifest shipments on the truck, billing freight bills, trace shipments, etc.
  • Implement company policy among reporting insubordinate employees.
  • Comply with all applicable laws/regulations, as well as company policies and procedures, and perform other duties as required.
  • DOT rules and regulations, OSHA Laws, Hazardous Material regulations.
  • Determined the most cost-effective procedures and routes for shipments.
  • Translated business needs and priorities into actionable logistics strategies.
  • Gathered, logged and monitored all shipping data.
  • Minimized damage and repair costs through careful management and preventative maintenance.
  • Took corrective action in the case of accidents and delays to minimize extra expenses.
  • Managed shipment schedules to maximize productivity and cut costs.
  • Monitored the workshop work flow for 40 employees.
  • Reviewed and analyzed data from companies in non-competing industries to amass strategic insight.
  • Presented carrier-performance metrics and monthly costs reports to executive team.
  • Assigned shipments to carriers in the centralized database.
  • Supervised the work of 40 transportation personnel.
  • Communicated with dispatchers, warehouses and customers regarding outgoing orders.
  • Prioritized order security, accuracy and on-time pickup and delivery.
  • Coached 40 other employees and assisted with quarterly performance reviews.
  • Created an annual budget and developed a comprehensive plan to accomplish company objectives while staying within budget.
  • Updated the database with changes in carrier status.
  • Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.
  • Oversaw return and exchange processes from customer to supplier.
  • Recommended investments in technology, capital, equipment systems and other assets to improve service quality.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements.
04/1996 to 05/1997
Driver Dignity Health El Dorado Hills, CA,
  • Provide efficient, safe delivery and pickup of packages and documents, while representing the company in a professional manner.
  • Operates non articulated vehicles which weigh between 10,000 lbs and 26,000lbs while complying with all governmental and corporate procedures.
  • Accomplish accurate and timely selection and inspection of assigned attempt to gain new business; Passes leads to sales department; Informs sales department of significant changes and customer use/ competitors actions.
  • Answers customer questions on LSO features of service and keeps customers informed about the company services.
  • Insures that packages conform to LSO features of service, that proper labeling is provided, and that all paperwork is complete, neat and accurate.
  • Determines legality of packages including special requirements for dangerous goods, separate by service type and destination in accordance established procedures.
  • Scans packages according too prescribed procedures; Demonstrates proficiency in features of service and equipment.
  • insures customers have adequate supplies of LSO materials for shipping.
  • Meets aircraft and transports packages as required for sorting operations.
  • Loads and unloads aircraft, containers and company vehicles; Loaded and unloaded by hand aircraft and company vehicles.
  • Cleans, washes, and performs maintenance to company vehicles as necessary, maintains neat and clean personal appearance to uphold company's public image.
  • Determined the most cost-effective procedures and routes for shipments.
Education
Expected in 1987
High School Diploma:
Lake Highlands - Dallas, TX
GPA:
    Dallas Tx USA
  • Continuing education in Business
Accomplishments
  • Maintained a record rate of 99.0% on-time deliveries for 8 months in a row.
  • Reduced budget by 10% over a 1-month period by implementing new processes and procedures.
  • Oversaw operations for an on-site distribution center processing approximately 6 shipments per day.
Skills
administrative, billing, closing, client, customer satisfaction, delivery, Drivers, features, hub, image, logistics, materials, meetings, neat, policies, processes, progress, quality, reporting, Safety, sales, San, scheduling, shipping, supervisor, transportation, type

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Resume Overview

School Attended

  • Lake Highlands

Job Titles Held:

  • District Manager
  • Industrial Engineer
  • Operations Manager
  • Driver

Degrees

  • High School Diploma

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