Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Energetic management professional versed in business management, people development and sales. Emphasizes process improvement to increase profits and customer satisfaction. Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills.


Business analysis


Performance tracking and evaluation

Human resources management

  • Procedure development
  • Exceptional time management skills
  • Organizational design
  • Leadership mentoring

Boosted strategic planning, recruiting, hiring, and talent management process in Aerie Region 31 during the last year.

Assisted in the strategic planning, recruiting, and hiring process for the International Hollister stores in Oberhausen, Germany and London, United Kingdom.

Leader in the team opening process for the International Hollister stores in Barcelona, Spain.

03/2012 to Current
District Manager Breakthru Beverage Group Fort Collins, CO,
  • Responsible for strategic business development to impact daily operations of stores within the district.
  • Developed teams around revenue generation to achieve quantifiable performances in net sales, Conversion, UPT, ADS, payroll, Operational Assessments, and Store Audits.
  • Generated high productivity through a strategic restocking system, direction of merchandising presentation, restocking methods, and presentation standard.
  • Maintained proper staffing levels through recruitment, networking and consistent interviewing. Assisted in the hiring and orientating for top talent at a District Management level in the region.
  • Developed store leadership team to take ownership in understanding the American Eagle Outfitter core culture, values, expectations, and ensured compliance with proper store operational standards.
08/2011 to 03/2012
Store Manager Umpqua Bank Corp Meridian, ID,
  • A leader in driving both associate and client engagement to achieve store goals, including: sales objectives, delighting the client, human resource management, operations, and merchandising presentations.
  • Recruited and developed entire staff to open two stores in the Minneapolis market. Implemented all training programs and seminars to continually elevate the store staff.
  • Demonstrated sales leadership for staff by playing an active role on the selling floor. Developed events and incentives that allowed store to grow customer base within the local market.
  • Implemented and maintain all merchandising directives to ensure effective merchandising strategies. Partnered with logistics and product teams to ensure appropriate assortment for the store.
  • Developed leadership team and associate team around achieving sales goals through sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales.
08/2003 to 08/2011
District Manager Breakthru Beverage Group Colorado Springs, CO,
  • Trained managers to lead all aspects of a store including: presentation, recruiting, leadership, and store operations standards. Across the district, developed store teams to properly run a business including sales, hours, and operations. Solved problems and corrected opportunities by formulating gameplans to better manage the workforce to achieve maximum results.
  • Conducted biweekly district conference call to communicate performance goals and standards; to further implement and monitor the company program, values and mission.
  • Identified and recruited new talent that reflects the company standard. Orientated, coached, and retained valued employees to maintain proper staffing levels within all stores.
  • Generated professional working relationships with each associate; take action to promote the value and importance of diversity and inclusion as a company mission.
  • Ensured each store location was creating a fun, engaging environment by upholding the Abercrombie vision. Exemplified the company values by setting the best example of enthusiasm, integrity, commitment, and passion for the brand and culture each day.
  • Maintained company standard by overseeing the execution of policies, procedures, prevention of inventory shrink, appropriate associate zone coverage, visual updates and floorsets.
07/2002 to 11/2005
Merchandising Manager Michaels Stores Knightdale, NC,
  • Formulated merchandising policies and activities in a fast-paced restaurant establishment. Drove sales necessary to ensure profit, based on estimated budget, profit goals, and average rate of stock turnover. Developed annual business plans, associated budgets and buying strategies based on detailed forecasts. Participated in marketing events to develop image, promos, and drive product sales.
  • Planned and monitored the selection range and purchase quantity of merchandise according to customer demand, current trends, and store policies. Set effective pricing in line with the operating budgets.
  • Conducted monthly inventory control auditing to monitor shrink, determined units on hand, and measurements for future forecasting. Negotiated with vendors in the marketplace and managed all merchandising purchasing power including bidding, design, scheduling, and planning.
  • Designed a merchandising productivity incentive program that resulted in an annual increase in productivity with a structured bonus program.
Expected in 2005
Bachelor: Business Business Management
Hawaii Pacific University - Honolulu, Hawaii

Business Business Management

Expected in 2010
Certification: Deutsch Certification
International House Berlin Prolog - Berlin,

Microsoft Access, Microsoft Excel, Microsoft Outlook Express, Microsoft PowerPoint, Microsoft Word, networking, Purchasing, P & L Management, and Retail Operations Management

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School Attended

  • Hawaii Pacific University
  • International House Berlin Prolog

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