Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Skills
  • Sales orientation
  • Budgeting skills
  • Team building and motivation
  • Revenue generation
  • Employee scheduling
  • Key accounts and territory management
  • Issue and conflict resolution
  • Reliable and trustworthy
  • Computer skills
  • Team management
  • Leadership
  • Friendly, positive attitude
Experience
District Manager, 12/2019 - Current
Genuine Parts Company Earth City, MO,
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Cultivated positive rapport with associates and team leadership.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Supervised a mix of 18 Technicians and Sales personnel, managed all performance metrics within South Richmond territory.
  • Collaborated with Sales Inspectors to improve performance and grow sales.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
  • Maximized branch revenue by optimizing daily operations.
  • Spearheaded growth initiatives to improve operational standards.
  • Achieved annual sales volume in excess of $2,000,000.00 by motivating all levels of employees to continuously exceed objectives.
  • Produced top sales across Eastern region, multiple quarters through effective planning and implementation of key initiatives.
  • Established, reviewed and updated territory boundaries and distribution routes for route sales teams.
  • Received management commendation for spearheading Growth of Richmond South office.
Regional Supervisor, 01/2017 - 12/2019
State Of Montana Missoula, MT,
  • Oversaw training, promotional plans and open relations to keep employees at all levels satisfied and productive.
  • Managed special projects to increase revenue and customer numbers while reducing costs and streamlining processes.
  • Developed and updated operational policies and procedures.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Conducted employee evaluations and reviews.
  • Inspected equipment, facilities and vehicles regularly to assess safety.
  • Managed maintenance and repair actions for team equipment and vehicles.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
District Supervisor, 04/2014 - 01/2017
The Tjx Companies, Inc. Miami, FL,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Coached and mentored 10 staff members through constructive feedback to develop long-term career goals.
  • Conducted employee evaluations and reviews.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
Route Technician, 01/2011 - 04/2014
Accel Entertainment, Inc. Carrollton, GA,
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Expanded client bases by offering exceptional customer service and telecommunication skills.
  • Troubleshot and resolved customer issues.
  • Followed all company protocols when applying pesticides on the inside and outside of structures.
  • Maintained knowledge and adhered to state rules and regulations.
  • Met with customers at residences and places of business to check on pest and rodent situations.
  • Identified infestations and isolated sources with physical inspections of premises.
  • Set mechanical traps, baits and glue boards to remove pests from interior areas.
  • Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
  • Recognized for consistent quality service and efficiency.
  • Achieved consistent 97% customer satisfaction rate.
  • Fostered relationships with customers to expand customer base and retain business.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Developed key customer relationships to increase sales.
Education and Training
High School Diploma: , Expected in 06/2006
-
Dinwiddie County High School - Dinwiddie, VA
GPA:
: , Expected in 04/2010
-
United States Army - ,
GPA:

Enlisted September of 2006, Honorable Discharge April of 2010

MOS Code - 15-J

Certifications
  • State Certified Applicator: 7-A, 7-B, 7-C
  • CDL Class A, Hazmat Endorsement

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Resume Overview

School Attended

  • Dinwiddie County High School
  • United States Army

Job Titles Held:

  • District Manager
  • Regional Supervisor
  • District Supervisor
  • Route Technician

Degrees

  • High School Diploma

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