LiveCareer-Resume

district manager resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Talented management professional with strong leadership, sales and administration skills. History of success in increasing revenue, improving operations efficiency, and building high performance teams. Results- oriented problem solver and skilled leader. Self-directed and motivational style seeking to expand acquired skills in support of high-volume operations.
Skills
  • Operations management
  • Sales expertise
  • Account management
  • Excellent verbal/written communication
  • Accomplished manager
  • Goal-oriented
  • Problem solving strength
  • Self-motivated
  • Highly competitive
  • Customer service
Accomplishments
  • Store Manager of the Year Award - 2012, 2013
  • Superior Sales Achievement Award - 2012, 2013, 2014
  • Manager Development Training Certificate - 2013
Work History
District Manager, 06/2016 to Current
Genuine Parts CompanyEl Paso, TX,
  • Oversaw operations for Hawaii state territory.
  • Coordinated weekly outside sales call schedule of store manager and any salesmen in the district, as well as reviewing monthly call summary.
  • Ensured all stores participate in and support retail programs and sales promotions.
  • Implemented/enforced use of new and/or on-going customer service programs.
  • Monitored store operational procedures and policies through completion of monthly game plans, semi-annual audits, and image appraisals.
  • Served as a liaison between stores and Distribution Center/office management to solve any problems that may occur.
  • Assisted managers in organizing management communications and tasks through to-do lists, price bulletins, and e-mail.
  •  Assisted store managers in scheduling to provide accurate coverage for needs of business. Monitored payroll percentages daily, weekly, and monthly for profitability and productivity.
  • Responsible for the hiring and dismissal process and performance evaluations. for all team members in district. 
  • Reduced team member turnover and increased productivity by usage of Hiring Guidelines, store training programs, and career development discussions. 
  • Ensured all team members are properly trained to retain high level of safety, minimize work related accidents, and related expenses. 
  • Assisted store staff in having consistent and proper inventory stocking levels. Ensured recalls, over stocks, and routine inventory maintenance was being completed. 
  • Oversaw and assisted in credit and collections procedures - acted as a liaison between stores and credit department as well as customers. 
  • Ensured stores are operated in compliance with all security policies/procedures to establish accountability for inventory accuracy, cash overages/shortages, daily deposits, and invoice control.
District Manager in Training , 01/2016 to 06/2016
Leslie's Pool Supplies (Dba)Pineville, NC,
  • Completed regular store visits, observing day to day operations with District Manager.
  • Further developed skills in recruiting and interviewing to minimize employee turnover. 
  • Monitored district stores schedules for accuracy in staffing needs, and to monitor payroll expense control.
  • Ensured staff was informed of current company customer service programs and procedures. 
  • Further developed people skills and the importance of spending quality time with team members during store visits. 
  • Trained in areas of loss prevention including: Shrink reporting, store procedures, store audits, shoplifting, internal theft, and other miscellaneous audit functions. 
Store Manager, 09/2010 to 01/2016
Busch's, Inc.Ann Arbor, MI,
  • Managed staff of 36 sales associates, 4 team leaders and 2 assistant managers.
  • Completed consistent and quality business to business sales calls on a weekly basis. 
  • Maximized sales by directing team members in a manner that provided walk-in and installer customers with prompt, courteous, and professional service.
  • Worked with the Sales and Pricing Departments to establish pricing levels for wholesale and retail consumers that were both competitive and profitable.
  • Scheduled staff in accordance with business needs and store sales goals. Monitored payroll percent and payroll dollars daily, weekly, and monthly for quality expense control.
  • Ensured staff under my supervision continually improved their skills through training on company policies and procedures, computer operations, customer service, sales, and safety. 
  • Completed team member performance evaluations and modified compensation plans as permitted. 
  • Acted as liaison between corporate management and store team members to communicate to-do list items, advertisement changes, seasonal displays, price updates, and inventory changes. 
  • Worked with Inventory Department to ensure accurate and timely inventory stock recaps and updates. 
  • Properly handled all store accounting functions including: Bank deposits, sales reports, cash balancing, credit accounts, and paid-out's.
  • Monitored all charge accounts in territory, promptly taking care of any past due situations and communicating regularly with appropriate territory sales managers and credit department on status of problem accounts.
  • Actively implemented loss prevention procedures in the following areas: invoicing accountability, billing, inventory accuracy, key control/safe combination/ and alarm code activity, and team member purchases. 


Store Manager in Training, 06/2010 to 09/2010
Rent-A-Center Inc.Bridgeport, CT,
  • Supported store manager in areas of store operations including: to-do lists, store accounting, invoice checking, inventory control, daily returns, collections, and store security. 
  • Worked jointly in supervising all store staff through praise, discipline, or dismissal. 
  • Developed communication standards to drive sales and promote healthy work environment.
  • Learned to manage key components of gross profit.
  • Made outside business to business sales calls to develop relationships and grow business. 

Education
Associate of Science: Criminal Justice, Expected in 2010
South University - Savannah, Georgia
GPA:

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Resume Overview

School Attended

  • South University

Job Titles Held:

  • District Manager
  • District Manager in Training
  • Store Manager
  • Store Manager in Training

Degrees

  • Associate of Science

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