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district loss prevention manager resume example with 19 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Nineteen years of district management experience specializing in Loss Prevention Operations using Wicklander-Zulawski techniques. Extensive experience in managing and leading teams with shrink reduction and safety preventions. A proud US Army Veteran that believes in team work.

Skills
  • Asset protection
  • Loss prevention goals monitoring
  • Shoplifter detention
  • Customer service
  • Critical thinking
  • Conflict Resolution
  • Retail theft investigations
  • Basic , Advanced, Phone Interview Wicklander
  • Security equipment familiarity
Experience
01/2020 to Current
District Loss Prevention Manager Ollie's Bargain Outlet Henderson, KY,
  • Led a team of thirty-eight managers and two guards in 3 states
  • Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.
  • Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.
  • Analyzes shortage results and investigative findings to determine shortage causes and solutions
  • Determines top priority "target" stores and place them on a high shrink program to guarantee resources and attention
  • Defines accountability and achieves results by working with the field operations team
  • Protects assets from loss and operational compliance issues by executing loss prevention and shrinkage control programs
  • Investigates internal theft incidents ethically and timely
  • Attends manager meetings and present Loss Prevention programs by coordinating monthly sessions
  • Determines store policies for review and amendment.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
02/2014 to 01/2020
Regional Loss Prevention Manager Republic National Distributing Company Richmond, VA,
  • Managed loss prevention programs for [48] stores with over [720] employees, including training, monitoring, investigations and system audits.
  • Assessed crime statistics and created action plans to avoid theft and loss in [48 ] stores.
  • Decreased loss by [65]% through effectively training over [720] employees and closely monitoring investigations and systems audits.
  • Collaborated on grand opening of each store in region, including assessment of crime statistics, creation of action plans and management training.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
  • Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.
  • Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
  • Created and implemented shrink reduction plans in collaboration with Field Operation and HR.
  • Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
12/2007 to 12/2013
District Loss Prevention Manager Ollie's Bargain Outlet Hudson, NY,
  • Conducted Operational Control Audits, Daily Safety and Ranking Inspections, and internal/external investigations (ORC)
  • Reviewed daily shipping and receiving, and monitored store base reporting systems
  • Interviewed associates and management
  • Managed Shortage Awareness/Safety Programs and evaluated effectiveness by communicating findings and coaching teams on training issues
  • Managed and trained loss prevention specialists and store associates
  • Partnered with store management to add to bottom line profits by reducing and controlling shrink percentages
  • Conducted Monthly Safety Meeting and drove all aspects of safety programs and overall safety awareness
  • Supported theft prosecution by appearing in court hearings to provide eyewitness testimony, offering honest and comprehensive account of events.
  • Assisted with internal investigations into personnel theft
  • Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
12/2002 to 12/2007
District Loss Prevention Trainer Old Navy City, STATE,
  • Utilized exception reports, surveillance, and employee tips to generate cases
  • Conducted covert camera installations
  • Worked with outside agencies such as police agencies and courts to bring cases to resolution
  • Conduct preliminary ORC investigations
  • Trained and developed store management on operational practices to add to bottom line profits
  • Supervised internal blitz operations to detect and resolve internal dishonesty.
Education and Training
Expected in 05/2000 to to
Bachelor of Science: Criminal Justice Present
Troy University - Troy Alabama ,
GPA:
Expected in to to
High School Diploma:
Pike County High School - Troy, AL
GPA:
Accomplishments
  • Promoted from [District Loss Prevention ] to [Regional Loss Prevention ], in less than 3 years
  • Recognized as Employee of Year for outstanding performance and team contributions.
  • Led team to achieve shrink goals , earning recognition from upper management and financial reward.
Certifications
  • Basic Wicklander and Zukaslki Interviews and Interrogatiosn - (2010)
  • Advanced Wicklander and Zukaski Interviews and Interrogations (2014)
  • Phone Interview and Interrogations Wicklander ( 2018)

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Resume Overview

School Attended

  • Troy University
  • Pike County High School

Job Titles Held:

  • District Loss Prevention Manager
  • Regional Loss Prevention Manager
  • District Loss Prevention Manager
  • District Loss Prevention Trainer

Degrees

  • Bachelor of Science
  • High School Diploma

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