Dedicated Human Resources professional bringing over 20 years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
Skills
Recruiting and Interviewing
Training Needs Analysis
Forecasting Employment Needs
Administering Disciplinary Procedures
Human Resources Operations
Human Resources Department Processes
Unemployment Claims
Employment Record Verification
Executive Recruiting
Onboarding, Training and Development
Work History
08/2007 to 06/2020
District Human Resources ManagerArkray Usa, Inc. – Birmingham, AL,
.
Develop Human Resources Goals and objectives in 10 branches, on 3 different states for about 800 employees.
Developed, monitored and collaborated with hiring process, including but not limited to posting all positions, scheduled interviews and participated in most of them.
Coordinated and participated in new hire orientations and provided onboarding and training for average of 250/350 new hires every year .
Supervised and collaborated with Terminations and changes ( Titles, rates, personal information etc.) each employee.
Directed and controlled different benefit programs including 401 K plan and Medical, dental and vision packages
Handled and monitored all employee claims including performance-based and harassment incidents with supervision of Corporate Vice president of Human Resources.
Controlled and handled all workers' compensation claims following corporate instructions
Kept control and executed all DOT policies and instructions in reference to Drivers.
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
Attended job fairs to bring in local talent for long term and seasonal positions.
Led and provided direction for human resources team of 10 employees one on each branch.
Kept control of the entire HR department issues and tasks at branch level.
01/1993 to 12/2006
Warehouse Manager ( Shipping and Receiving)Continental Flowers – City, STATE,
Manage a staff of 4 supervisors and 15 employees.
Resolved problems, improved operations and provided exceptional service
Determined status of the incoming shipments with various airlines, USA Customs and the Department of Agriculture.
Controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment
Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Managed all special handling freight requirements.
Oversaw shipping, receiving and inventory control.
Processed and coordinated the preparation of orders to ensure timely deliveries.
Implemented and executed maintenance programs for the fleet of trucks, vans and forklifts.
Successfully maintain clean, valid driver's license and access to reliable transportation
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
Used computer applications to clear with USA Customs all shipments arriving.
Used PC applications including Microsoft Word, Excel, Power point, internet Explorer, etc.
Worked flexible hours; night, weekend, and holiday shifts
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
09/1976 to 11/1991
Human Resources Manager Hoteles De Lujo ( Luxury Hotel Enterprise) – City, STATE,
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees yearly
Develop and implemented hotel policies
Directed and controlled various benefit programs, including 401 k, Medical, dental and vision packages Vacations.
Monitored and handled all employee claims, including performance-based and harassment incidents.
Initiated and maintained Workers Compensation cases for tracking, reporting and legal mechanics
Developed succession plans and promotion paths for all staff.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
Monitored and handled all employee claims, including performance-based and harassment incidents
Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements
Directed job fairs to bring in local talent for long term and seasonal positions
Worked as effective team member while contributing to local and regional HR projects
09/1973 to 04/1976
High School Spanish and English TeacherSecondary School In The Countryside – City, STATE,
Developed and wrote curricula in both Spanish and English, often sharing curriculum with other teachers.
Prepared and implemented lesson plans covering required course topics
Prepared comprehensive English curriculum for multiple classes
Conducted foreign language exams to determine fluency and comprehension.
Used written exercises to test and develop ability to read and write foreign languages.
Explained concepts and assignments in both native and non-native languages.
Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
Served as languages department member and attended meetings to develop and update course curricula.
Administered standardized tests in accordance with the Education Department .
Education
Expected in 05/2006
No Degree: Certificate Humana Resources Management Miami Dade College - Miami FL, GPA:
Continuing education in HR Certificate and Supervision and Management training.
Expected in 01/1981
No Degree: Management in Economics Instituto Superior De Economia ( High Institute ) - Havana, Cuba, GPA:
Expected in 03/2004
No Degree: Notary Public And Signing Agent Miami Dade College - Miami FL, GPA:
Expected in 07/1983
Associate of Science: Tecnico En Economia ( Economic Technician) Julio Antonio Mella / Technological Institute - Havana Cuba, GPA:
Expected in 07/1971
High School Diploma: Julio Antonio Mella - High School, GPA:
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