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district human resources manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated Human Resources professional bringing over 20 years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.

Skills
  • Recruiting and Interviewing
  • Training Needs Analysis
  • Forecasting Employment Needs
  • Administering Disciplinary Procedures
  • Human Resources Operations
  • Human Resources Department Processes
  • Unemployment Claims
  • Employment Record Verification
  • Executive Recruiting
  • Onboarding, Training and Development
Education
Miami Dade College Miami FL, Expected in 05/2006 No Degree : Certificate Humana Resources Management - GPA :
  • Continuing education in HR Certificate and Supervision and Management training.
Instituto Superior De Economia ( High Institute ) Havana, Cuba, Expected in 01/1981 No Degree : Management in Economics - GPA :
Miami Dade College Miami FL, Expected in 03/2004 No Degree : Notary Public And Signing Agent - GPA :
Julio Antonio Mella / Technological Institute Havana Cuba, Expected in 07/1983 Associate of Science : Tecnico En Economia ( Economic Technician) - GPA :
Julio Antonio Mella High School, Expected in 07/1971 High School Diploma : - GPA :
Work History
Arkray Usa, Inc. - District Human Resources Manager
Birmingham, AL, 08/2007 - 06/2020

.

  • Develop Human Resources Goals and objectives in 10 branches, on 3 different states for about 800 employees.
  • Developed, monitored and collaborated with hiring process, including but not limited to posting all positions, scheduled interviews and participated in most of them.
  • Coordinated and participated in new hire orientations and provided onboarding and training for average of 250/350 new hires every year .
  • Supervised and collaborated with Terminations and changes ( Titles, rates, personal information etc.) each employee.
  • Directed and controlled different benefit programs including 401 K plan and Medical, dental and vision packages
  • Handled and monitored all employee claims including performance-based and harassment incidents with supervision of Corporate Vice president of Human Resources.
  • Controlled and handled all workers' compensation claims following corporate instructions
  • Kept control and executed all DOT policies and instructions in reference to Drivers.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Attended job fairs to bring in local talent for long term and seasonal positions.
  • Led and provided direction for human resources team of 10 employees one on each branch.
  • Kept control of the entire HR department issues and tasks at branch level.
Continental Flowers - Warehouse Manager ( Shipping and Receiving)
City, STATE, 01/1993 - 12/2006
  • Manage a staff of 4 supervisors and 15 employees.
  • Resolved problems, improved operations and provided exceptional service
  • Determined status of the incoming shipments with various airlines, USA Customs and the Department of Agriculture.
  • Controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment
  • Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Managed all special handling freight requirements.
  • Oversaw shipping, receiving and inventory control.
  • Processed and coordinated the preparation of orders to ensure timely deliveries.
  • Implemented and executed maintenance programs for the fleet of trucks, vans and forklifts.
  • Successfully maintain clean, valid driver's license and access to reliable transportation
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Used computer applications to clear with USA Customs all shipments arriving.
  • Used PC applications including Microsoft Word, Excel, Power point, internet Explorer, etc.
  • Worked flexible hours; night, weekend, and holiday shifts
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Hoteles De Lujo ( Luxury Hotel Enterprise) - Human Resources Manager
City, STATE, 09/1976 - 11/1991
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees yearly
  • Develop and implemented hotel policies
  • Directed and controlled various benefit programs, including 401 k, Medical, dental and vision packages Vacations.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Initiated and maintained Workers Compensation cases for tracking, reporting and legal mechanics
  • Developed succession plans and promotion paths for all staff.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
  • Monitored and handled all employee claims, including performance-based and harassment incidents
  • Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements
  • Directed job fairs to bring in local talent for long term and seasonal positions
  • Worked as effective team member while contributing to local and regional HR projects
Secondary School In The Countryside - High School Spanish and English Teacher
City, STATE, 09/1973 - 04/1976
  • Developed and wrote curricula in both Spanish and English, often sharing curriculum with other teachers.
  • Prepared and implemented lesson plans covering required course topics
  • Prepared comprehensive English curriculum for multiple classes
  • Conducted foreign language exams to determine fluency and comprehension.
  • Used written exercises to test and develop ability to read and write foreign languages.
  • Explained concepts and assignments in both native and non-native languages.
  • Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
  • Served as languages department member and attended meetings to develop and update course curricula.
  • Administered standardized tests in accordance with the Education Department .

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Resume Overview

School Attended

  • Miami Dade College
  • Instituto Superior De Economia ( High Institute )
  • Miami Dade College
  • Julio Antonio Mella / Technological Institute
  • Julio Antonio Mella

Job Titles Held:

  • District Human Resources Manager
  • Warehouse Manager ( Shipping and Receiving)
  • Human Resources Manager
  • High School Spanish and English Teacher

Degrees

  • No Degree
  • No Degree
  • No Degree
  • Associate of Science
  • High School Diploma

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