District Health Services Administrator Resume Example Omni Family Health

DISTRICT HEALTH SERVICES ADMINISTRATOR

Summary

An individual that seeks out quality improvement, patient satisfaction, and maintains a global view of the health centers at all times. Intricate knowledge and understanding of both rural and metropolitan communities in which we serve. Passion for excellence in patient care, pursuit of perfection in all arenas, and continual promotion of excellent healthcare for all. I offer over 20 years of experience, education, training and knowledge of the operational side of opening and managing multiple locations. In my tenure I have overseen the operations of 12 to 21 health centers throughout the Kern County. My goal is to improve processes and productivity. I believe this is achieved through strong leadership and mentoring.

Skills

Have overseen the operations of 12 to 21 health centers, duties included everything from productivity, data, implementing lean practices, HR and billing.
Over sought the acquisition of multiple locations including construction and renovations.
Working knowledge of insurance, HRSA, JACO, ICD 10, CPT codes, EHR, HIPAA, FQHC and credentialing.
Intimate physical presence and involvement at all sites.
Quality improvement practices through seminars and continuous learning such as lean six sigma and green belt certificates.
Provide implementation of monthly reports involving profitability and accountability.
Maintain relationships with all levels of administration.
Proactive in forming relationships with community organizations such as Family Life Pregnancy Center, Greater Tehachapi Economic Development Council, Ridgecrest Regional Hospital, and Adventist Health.

Working knowledge of laws pertaining to medicine and public health programs as mandated by the State of California and the Federal Government.
Strong leadership and organizational skills.
Maintain strong relationships with providers, administration, staff and the community.
Continuous improvement with data and statistics.
Constant involvement with the community through events and outreach.
Facility and EOC audits weekly and monthly.
Coaching and mentor ship for our entire team throughout the year.
Proficient in data analysis and process improvements

Experience

District Health Services AdministratorNov 2017 to Current
Omni Family Health － Tehachapi, CA

Oversees the day-to-day operations of over 12 Health Clinics located in Kern County; consistently evaluates and streamlines operations functions; conducts needed training to ensure Health Center Managers and Front Office Clerks are aware of changes, follow up as needed, and maintains standards by performing annual training, or as needed
Spearheaded FOC and Provider Productivity data and reports, in order to create lean processes with financial responsibility organizationally.
Successfully passed the 2017 HRSA Operation Site Visit by meeting 18 out of 19 elements; with Data Reports being selected as Best Practice.
Coordinate, oversee and directly responsible for Health Center Manager duties and responsibilities to effectively manage daily operations through change and transition, ensuring adequate staffing and scheduling of all health center personnel to support operational goals.
Established and maintained cooperative working relationships with staff, representatives of community organization, such as the Kern Public Health Department, collaborative groups within the Prepares and analyze grant proposals, service contract, budgetary documents and financial statements and reports to COO, CEO, and Board of Directorscommunity, local schools, and local government identities.
Known to increase productivity from low producing sites, for example fifteen, to bring it up to number four in the organization with no additional budget to do so.
Co-ordinates with the entire team to facilitate projects in a timely manner as required by leadership

Health Center ManagerJan 2016 to Oct 2017
Omni Family Health － Bakersfield, CA

Loyal and Magnanimous leader who strives to provide continuous improvement through patient care, QI and QA, EOC, customer service, relationships with all departments and the community, and through continuous education and training.
Strong background in statistical and budgetary analysis and implementation.
Intricate knowledge of rural communities and grass roots marketing.
Offers innovative ways to connect with our patient base.
Strong knowledge and excitement for data reports and implementation; continuously maintaining full provider schedules.
Continuously participating in community outreach events and organizations such as health fairs, Apple Festival, flu shot clinics, and Veterans Stand Down typically touching over 200 potential patients and capturing 20 new patients.
Excellent working knowledge with Excel Spreadsheets and running daily reports to aid in meeting Health Center goals.
Thrives on learning new and better practices.
Thorough understanding of finances and need for information to operate successfully at the local level
Presenting data to providers and support staff to achieve goals.
Working knowledge of back office procedures for medical, dental, behavioral health, OB/GYN, lab, pharmacy and chiropractic care.
Focus on building relationships and bridges through out different departments to accomplish similar goals.
Integrity and pride for successful daily interactions.

Business Development ManagerJul 2006 to Dec 2015
Mountain View Clinics － Lancaster, CA

Ran all sides of operations
Developed the mission statement and trained staff on its purpose
Created business plans and reports of progress
Accounting and payroll
Quality improvement through patient care
Coordination and selection of provider and staff hiring
Event and marketing organization and planning
Running daily and weekly reports based on statistical analysis
Providing and implementing action plans to achieve goals outlined in the business plan
Customer service implementation, trainings and scripting
Insurance credentialing
Converting a private practice to S-Corp
Forming relationships within the community
Liaison between owner and outside companies
Consultation during the transition of ownership

Office Manager/Administrative AssistantJun 1997 to Jul 2006
Drengler Chiropractic － Lancaster, CA

Oversee all sides of operations including but not limited to maintaining stats through out the organization
Interviewed and handled all HR issues
Coordinated transition of ownership
Accounting, payroll, budgets
Business plan
Marketing and business relationships
Ran daily operations of the practice
Billing and insurance
Customer service
Organized meetings and events

Education

Bachelor of Science, Business Administration/Accounting2005California State University Bakersfield － Bakersfield, CA, USA

Excelled in business and accounting procedures. Have incorporated and implemented these processes in private practices and corporate settings. Strong background and knowledge in this arena.

Activities and Achievements

Graduated with honors

Greater Tehachapi Economic Development Council

Ridgecrest Regional Hospital

CSUB Alumni

The Leadership Committee

Stallion Springs POA

Stallion Springs Parks and Recreational Activities

Houchin Blood Bank

Multiple national seminars and continuous education

Certificate in Lean Six Sigma

Certificate in Green Belt

Resume Overview

Companies Worked For:

Omni Family Health
Mountain View Clinics
Drengler Chiropractic

School Attended

California State University Bakersfield

Job Titles Held:

District Health Services Administrator
Health Center Manager
Business Development Manager
Office Manager/Administrative Assistant

Degrees

Bachelor of Science , Business Administration/Accounting 2005

District Health Services Administrator Resume Example

Resume Score: 80%

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