I am a personable, analytical and critical thinker is able to join any operation and immediately “hit the ground running”. My skill focuses on organization, mechanization, streamlining processes, requirements documentation, issues tracking and technical writing to meet and exceed corporate metrics. I have used my certifiable knowledge of SharePoint, (2013+ and familiarity with Office 365) including SharePoint Designer Admin skills to streamline, mechanize and organize data inclusive of workflows and automation. I have participated in projects encompassing Artificial Intelligence, Customer Relationship Management (CRM) via self-service tool such as IVR, Call Routing and Mobile Apps, as well as predictive tools such as ChatBots and Digital Assistance. My strengths include building relationships with focus on continued growth, agility and business acumen. Willing to work remotely if a requirement.
Purdue University Global - June 2020
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