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District Area Manager Resume Example

Resume Score: 80%

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DISTRICT AREA MANAGER
Professional Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 10 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Skills
  • Strategic Planning
  • Direct sales
  • Business development and planning
  • Solution selling
  • Territory Management
  • Analytical problem solver
  • Account management
  • Systems and software programs
  • Coaching and mentoring
  • Sales processes
  • Sales Reporting
  • Extensive personal network
  • Sales presentations
  • New Business Development
  • Accomplished manager
Work History
District Area Manager, 10/2018 to Current
Just Food For Dogs – Irvine , CA
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Held one-on-one meetings with Area & General Managers to identify selling hurdles and offered insight, on strategies and techniques moving forward.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Attracted new clientele and developed customer relationships by hosting product-focused events.
  • Organized promotional events and interacted with community to increase sales volume.
Assistant Manager , 04/2016 to 10/2018
Pandora Jewelry – Anaheim , CA
  • Trained team members in successful strategies to meet operational and sales targets.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Coached team on effective upselling and cross-selling methods.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored employee performance and developed improvement plans.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Communicated with managers of other departments to maintain transparency.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Planned team-building exercises to increase employee performance and job satisfaction.
Special Ed Teaching Assistant, 11/2013 to 10/2018
Paramount Unified School District – Paramount , CA
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Enhanced learning plans and quantified student progress using quizzes, essays and projects.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Supported student learning objectives through personalized and small group assistance.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
Supervisor, 06/2012 to 01/2016
Best Buy – Lakewood , CA
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Identified individual employee's unique work styles and adapted management methods.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
Education
Bachelor of Arts: Psychology, 12/2014
California State University - Dominguez Hills - Carson, CA
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Resume Overview

Companies Worked For:

  • Just Food For Dogs
  • Pandora Jewelry
  • Paramount Unified School District
  • Best Buy

School Attended

  • California State University - Dominguez Hills

Job Titles Held:

  • District Area Manager
  • Assistant Manager
  • Special Ed Teaching Assistant
  • Supervisor

Degrees

  • Bachelor of Arts : Psychology , 12/2014

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