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Disaster Responder Team Member Resume Example

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DISASTER RESPONDER TEAM MEMBER
Summary
 A quick thinking, hardworking and determined individual who is more than able to provide excellent customer service through solid skills in communication,organization, and listening. A problem solver and solution implementing ability and the flexibility to adapt to changing situations.

Highlights
  • Exceptional listener and communicator who effectively conveys information both verbally and written in English and Spanish.
  • Innovative problem solver who can generate solutions and resolve complaints.
  • Strong knowledge of principles and processes for providing customer services.
  • Ability to work unsupervised and demonstrate initiative.
  • Knowledge of the rules and policies for safe vehicle operation.
  • Exceptional ability to be aware of others' reactions and understanding why they react as they do.
  • Remarkable ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
  • Profound ability to accurately time movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Skills
  • Customer Service
  • Project management and organizational skills
  • Public Speaking
  • Logical and highly organized
Experience
Disaster Responder Team Member07/2017 to CurrentAMERICAN RED CROSS (VOLUNTEER)SANTA MONICA, CA
  • Respond to emergencies such a fire or natural disaster
  • Provide emergency relief to those affected by small or large scale disasters
  • Conduct damage assessment of affected dwellings to determine habitability
  • Evaluate needs, provide services and maintain records for clients
  • Provide information to clients of services available to them for the recovery process
Poll Inspector06/2012 to CurrentLOS ANGELES COUNTY REGISTRAR-RECORDERNorwalk, CA
  • Responsible for the overall operation of the polling location.
  • In charge of picking-up voting ballots and supplies prior to Election Day and confirming the availability of the clerks assigned to my voting location.
  • Assisted in the setting up of the polling area and answered any questions that might have arisen from voters.
  • Accountable for counting all ballots at the end of the day and verified that all supplies were accounted for and delivered ballots and supplies to drop-off destination.
Customer Service Representative II01/2001 to 01/2002WELLS FARGO BANKLos Angeles, CA
  • Assisted branch manager and licensed financial representative in the areas of customer relations and retention.
  • Conferred with clients to discuss their financial options and goals and recommended financial products beneficial to client.
  • Developed loyal customer base by cultivating relationships through trust and confidentiality.
  • Provided leadership and direction within the organization as a designated mentor to new hires and branch staff.
  • Proactively identified, qualified, and solicited new business to achieve personal and branch revenue goals.
  • Attained 125% of personal sales goal and increased branch revenue by 12%.
Apprentice Optician01/1998 to 01/2002LENSCRAFTERSSanta Monica, CA
  • Performed administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping along with the scheduling of patient eye appointments.
  • Obtained customer's previous record, or verify a prescription with the examining optometrist or ophthalmologist.
  • Measured clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
  • Verified that finished lenses are ground to specifications.
Education
Speech Communication: Persuasion and Rhetorical AnalysisCALIFORNIA STATE UNIVERSITY, NORTHRIDGENorthridge, CA
General Education CoursesSANTA MONICA COLLEGESanta Monica, CA
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Resume Overview

Companies Worked For:

  • AMERICAN RED CROSS (VOLUNTEER)
  • LOS ANGELES COUNTY REGISTRAR-RECORDER
  • WELLS FARGO BANK
  • LENSCRAFTERS

School Attended

  • CALIFORNIA STATE UNIVERSITY, NORTHRIDGE
  • SANTA MONICA COLLEGE

Job Titles Held:

  • Disaster Responder Team Member
  • Poll Inspector
  • Customer Service Representative II
  • Apprentice Optician

Degrees

  • Speech Communication: Persuasion and Rhetorical Analysis
    General Education Courses

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