Disaster Responder Team Member Resume Example AMERICAN RED CROSS (VOLUNTEER)

DISASTER RESPONDER TEAM MEMBER

Summary

A quick thinking, hardworking and determined individual who is more than able to provide excellent customer service through solid skills in communication,organization, and listening. A problem solver and solution implementing ability and the flexibility to adapt to changing situations.

Highlights

Exceptional listener and communicator who effectively conveys information both verbally and written in English and Spanish.

Innovative problem solver who can generate solutions and resolve complaints.
Strong knowledge of principles and processes for providing customer services.
Ability to work unsupervised and demonstrate initiative.
Knowledge of the rules and policies for safe vehicle operation.

Exceptional ability to be aware of others' reactions and understanding why they react as they do.
Remarkable ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Profound ability to accurately time movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

Skills

Customer Service
Project management and organizational skills
Public Speaking
Logical and highly organized

Experience

Disaster Responder Team Member 07/2017 to Current AMERICAN RED CROSS (VOLUNTEER) SANTA MONICA, CA

Respond to emergencies such a fire or natural disaster
Provide emergency relief to those affected by small or large scale disasters
Conduct damage assessment of affected dwellings to determine habitability
Evaluate needs, provide services and maintain records for clients
Provide information to clients of services available to them for the recovery process

Poll Inspector 06/2012 to Current LOS ANGELES COUNTY REGISTRAR-RECORDER Norwalk, CA

Responsible for the overall operation of the polling location.
In charge of picking-up voting ballots and supplies prior to Election Day and confirming the availability of the clerks assigned to my voting location.
Assisted in the setting up of the polling area and answered any questions that might have arisen from voters.
Accountable for counting all ballots at the end of the day and verified that all supplies were accounted for and delivered ballots and supplies to drop-off destination.

Customer Service Representative II 01/2001 to 01/2002 WELLS FARGO BANK Los Angeles, CA

Assisted branch manager and licensed financial representative in the areas of customer relations and retention.
Conferred with clients to discuss their financial options and goals and recommended financial products beneficial to client.
Developed loyal customer base by cultivating relationships through trust and confidentiality.
Provided leadership and direction within the organization as a designated mentor to new hires and branch staff.
Proactively identified, qualified, and solicited new business to achieve personal and branch revenue goals.
Attained 125% of personal sales goal and increased branch revenue by 12%.

Apprentice Optician 01/1998 to 01/2002 LENSCRAFTERS Santa Monica, CA

Performed administrative duties such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping along with the scheduling of patient eye appointments.
Obtained customer's previous record, or verify a prescription with the examining optometrist or ophthalmologist.
Measured clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
Verified that finished lenses are ground to specifications.

Education

Speech Communication: Persuasion and Rhetorical Analysis CALIFORNIA STATE UNIVERSITY, NORTHRIDGE Northridge, CA

General Education Courses SANTA MONICA COLLEGE Santa Monica, CA

Resume Overview

Companies Worked For:

AMERICAN RED CROSS (VOLUNTEER)
LOS ANGELES COUNTY REGISTRAR-RECORDER
WELLS FARGO BANK
LENSCRAFTERS

School Attended

CALIFORNIA STATE UNIVERSITY, NORTHRIDGE
SANTA MONICA COLLEGE

Job Titles Held:

Disaster Responder Team Member
Poll Inspector
Customer Service Representative II
Apprentice Optician

Degrees

Speech Communication: Persuasion and Rhetorical Analysis
General Education Courses

Disaster Responder Team Member Resume Example

Resume Score: 100%

Resume Overview

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