|Computer Skills: PC Repair, PC diagnosis, Virus/Malware removal, WIFI and LAN Administration, AD System Administrator: Win. 95-Win 8 OS, Win 2k Server to Win 8 RS2, Apple OS 10 to 10.9, Android 2.0 to 4.4 OS, Apple IOS 5 to 7, computer imaging, Help desk support for end users, Smart Phones/Digital Devices. Sametime *Remedy (IPC - Incident, Problem and Change) *Specialties: Communication, Incident Management, Problem Management, Coordinating focused teams-Relationship building, Information gathering/Research, Problem solving.||
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I wanted to give thanks and kudos to David Ramos for being the bridge moderator to our Santa Clara Labor and Delivery Problem. He is professional, has a good customer service attitude and understood the needs of the problem. When we needed outside and/or internal resources, he was quick to provide us the help we needed. David Helped us a lot and his presence was greatly appreciated.
Thank You David!
Arnel Aquino Clinical Systems Integration Engineer
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